Skip to main content
Create an account for suggestions personalised to you and your organisation
Resources
1 minute read

Foundations of Volunteer Management: Use Communication to Build Relationships

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This online course teaches communication skills for building trust, managing conflict, and fostering collaboration in the workplace.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.
Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.
Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.
Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.
Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Developing Volunteer Roles

This article and guides help organisations develop effective volunteer roles
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Information

Background checks

This resource offers detailed guidance on various screening checks, including Working with Children Checks, Police Checks, NDIS Worker Screening Checks, and other types of checks. It also provides information on child safety laws.
1 minute read
Not-For-Profit Law
General
Research and Reports

Developing Generation-Based Volunteer Management Practices

This study explores the experiences of volunteers across five generations in Atlanta, aiming to understand their preferences for volunteering.
1 minute read
Tonya Renee' Howard
Youth or Student, Older Volunteers +1 more
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers.
Volunteering Victoria
Free
scheduled

Let's Talk Diversity and Inclusion in Volunteering - Launceston

Join A Fairer World and the Hobart Human Library for an interactive workshop on diversity, inclusion and unconscious bias. Hear lived experiences, challenge assumptions and gain practical tools to create more inclusive volunteer programs and workplaces.
Volunteering Tasmania
A$20.00
scheduled

Introduction to the Volunteer Involvement Cycle

Volunteering is more than just participation–it’s a structured journey requiring thoughtful planning to create meaningful experiences for both volunteers & organisations. Join us for an in-depth training session introducing the Volunteer Involvement cycle
Volunteering Victoria
Free