Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Resources
1 minute read

Foundations of Volunteer Management: Use Communication to Build Relationships

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This online course teaches communication skills for building trust, managing conflict, and fostering collaboration in the workplace.


Downloads and sources

More about the authors


VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.

Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.

Contribute to the Gateway


More like this

Guides

How To Reach and Recruit Volunteers - a guide for multicultural community organisations

This resource offers practical advice on how to promote volunteering opportunities and build a strong volunteer workforce in multicultural organisations. It highlights the importance of clear communication, advertising, and making information accessible.
1 minute read
Department of Social Services
Culturally and Linguistically Diverse (CALD), Migrants +1 more
Resources

Volunteering and Sustainable Development Goals

This factsheet offers a one-page overview of each UN Sustainable Development Goal, linking them to practical examples for Volunteer Involving Organisations to support peace, prosperity, and impact through volunteering.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Resources

Foundations of Volunteer Management: Work Legally and Ethically

This unit explores Australia’s legal system and ethical frameworks, equipping you to apply laws, manage ethical dilemmas, and uphold integrity at work. Aligned with CHCLEG001, it builds practical skills for legal compliance and ethical decision-making.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
scheduled

Introduction to the National Standards for Volunteer Involvement

This workshop guides participants through the National Standards for Volunteer Involvement, Australia’s best practice roadmap for volunteering professionals.
Volunteering Victoria
FREE
scheduled

Targeted Recruitment and Engaging Young People

Volunteering Victoria
FREE
scheduled

Becoming an Inclusive Volunteer Involving Organisation

Join us for free training for staff and volunteers looking to promote and develop inclusivity within their organisation.
The Centre for Volunteering
Free