Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Resources
1 minute read

Foundations of Volunteer Management: Use Communication to Build Relationships

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This online course teaches communication skills for building trust, managing conflict, and fostering collaboration in the workplace.


Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.

Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.


Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!


More like this

Videos or Webinars

Enhance the volunteer experience with Rosterfy and Seek Volunteer

The team from Rosterfy and SEEK Volunteer joined Volunteering Australia for a webinar to debut Australia's first integration with SEEK Volunteer, designed to convert volunteer interest into volunteer hours.
1 minute read
Volunteering Australia, SEEK Volunteer, Rosterfy
General
Resources

Governance

This information and weblinks explains governance in organisations, including key roles, resources for volunteers, and best practices.
1 minute read
Volunteering Queensland, The Centre for Volunteering, The Knowledge Base
Articles & Reports

State of Volunteering Reports

The State of Volunteering reports detail the trends, demographics, challenges and successes in the volunteering sector in Australia, its States and Territories.
1 minute read
Volunteering Australia, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
General
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Social Media and the Law - May 2026

Social media is a powerful tool. It helps us build connections and raise awareness. Let's step through some key legal risks for not-for-profit organisations that engage with social media, as well as our top tips for managing these risks.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Not-for-profit Risk: Current Legal Issues for the Board Agenda - April 2026

This webinar will provide an overview of some current legal risks to keep in mind when setting the board agenda in your not-for-profit; including critical changes, key trends and regulatory priorities to give you confidence in the decisions you make. 
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Let's Talk Diversity and Inclusion in Volunteering

This workshop will support you to strengthen your organisation's volunteering programs to be equitable, respectful and inclusive with practical tools, and open and honest discussions.
Volunteering Tasmania
A$20.00