Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Resources
Sourced from: The Knowledge Base (view original) (opens in new tab)
1 minute read

Foundations of Volunteer Management: Use Communication to Build Relationships

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This online course teaches communication skills for building trust, managing conflict, and fostering collaboration in the workplace.

Downloads and sources

Visit source (opens in new tab)

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
info@volunteering.com.au 02 9261 3600
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.
info@volunteeringact.org.au 02 6251 4060
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
reception@volunteeringqld.org.au 07 3002 7600
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.
reception@vsant.org.au 08 8221 7177
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.
team@volunteeringtas.org.au (03) 6231 5550
Visit website (opens in new tab)
Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.
info@volunteeringvictoria.org.au (03) 9052 4524
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.
info@volunteeringwa.org.au 08 9482 4333
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Templates

Reference request letter

Template for requesting a reference as part of volunteer recruitment and screening processes.
1 minute read
Volunteer Edinburgh
General
Resources

Foundations of Volunteer Management: Manage and Promote Diversity

This online course teaches strategies for creating a respectful, inclusive work environment that values diversity. It covers communication, leadership, and creating effective diversity plans.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Developing Policies and Procedures

This article, quick guide and templates help organisations have written volunteer policies and outlines the process for their development.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
scheduled

Panel Discussion: AI for Volunteer Leaders

Explore how Artificial Intelligence can support and enhance your role as a volunteer leader.
The Centre for Volunteering
–
Free
scheduled

2026 Queensland Volunteering Conference

Join volunteer leaders and sector professionals at the 2026 Queensland Volunteering Conference to explore sustainable futures, share insights, strengthen practice and build lasting community impact.
Volunteering Queensland
–
A$180.00
scheduled

3Rs: Recruitment, Retention & Recognition

Participants will use the National Standards for Volunteer Involvement to develop or improve an existing volunteer program so that they can successfully recruit, retain and recognise the important contribution volunteers make.
Volunteering Victoria
–
Free