Skip to main content
Create an account for suggestions personalised to you and your organisation
Resources
1 minute read

Foundations of Volunteer Management: Use Communication to Build Relationships

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This online course teaches communication skills for building trust, managing conflict, and fostering collaboration in the workplace.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.
Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.
Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.
Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.
Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

National Standards for Volunteer Involvement

The National Standards for Volunteer Involvement are a best practice framework to guide volunteer involvement in Australia. They are an essential resource for Volunteer Managers.
1 minute read
Volunteering Australia
General
Tools or Toolkits

Volunteers in Aged Care Training and Resource Kit

This toolkit intends to help aged care volunteers access training and information. It is also for aged care Volunteer Managers and volunteer-involving organisations to help them meet their volunteer training needs.
1 minute read
Department of Health Disability and Aging
Older Volunteers, General
Information

Actions for Volunteer Linking Organisations to Support Online Accessibility for Volunteer Involving Organisations

The VIO Online Accessibility Survey highlights digital gaps in volunteering. It offers strategies, tools, and grants to boost digital capacity, especially for rural and small VIOs, promoting inclusive access and engagement across Australia.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Culturally and Linguistically Diverse (CALD), Migrants +2 more
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Masterclass: Matching Volunteer Motivations to Improve Engagement

This masterclass explores how understanding volunteer motivations can improve engagement and retention. Learn how to design roles and programs that align with volunteer drivers to strengthen participation, satisfaction and program impact.
The Centre for Volunteering
Check Listing for Details
scheduled

(Face to Face) How to Be More Inclusive in Our Daily Professional Life

This workshop explores how to build inclusive workplaces, with a focus on disability. Learn practical approaches to communication, language and inclusive practice, and gain tools to support respectful, accessible and equitable professional environments.
Volunteering SA&NT
Free
scheduled

Focus Group: Far West Volunteering in Health

This focus group invites participants to share experiences of volunteering in health across the Far West. Your insights will help inform future policy, support and best practice to strengthen volunteering in rural and regional health settings.
The Centre for Volunteering
Free