Resources
- Sourced from: The Knowledge Base (view original)
- 1 minute read
Use Communication to Build Relationships
Overview
This online course teaches communication skills for building trust, managing conflict, and fostering collaboration in the workplace.
Downloads and sources
View original resource
Contribute to the Gateway
Was this resource useful?
More like this
Charity Register
The Australian Charities and Not for Profits Commission (ACNC) Charity Register contains information about Australia's registered charities. It is free to search and is available to everyone.
- 1 minute read
- Australian Charities and Not-for-profits Commission
- General
ARCHIVED: Which Country am I on?
This article helps identify the traditional owners of the land you're on in Australia. It emphasises respect and reconciliation, with links to AIATSIS maps and resources and Aboriginal Land Councils
- 1 minute read
- The Knowledge Base, The Australian Institute of Aboriginal and Torres Strait Islander Studies
Sport Volunteer Resource Hub
Enhance your volunteer management by downloading resources, tools, and best practices to attract, retain, and celebrate volunteers in Australian sport.
- 1 minute read
- Australian Sports Commission
- General

Tech
Better Impact
Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Volunteer performance/recognition
Communication / engagement
Compliance
Reporting
Social media
Donations

Tech
FreddyMatch
FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Volunteer performance/recognition
Communication / engagement
Task management
Compliance
Reporting
Resource management
Social media
Event management
Tech
VIKTOR Lite
VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database
Recruitment
Onboarding / training
Reporting
Seeing Beyond your Cultural Lens
Facilitated by Tania Harris from the Health Consumers' Council, this workshop is an opportunity for self-reflection and learning in an environment that is safe & supportive. In this session you will explore the concept of cultural lens & its impact on perceptions, attitudes & behaviours & more.
- Volunteering WA
- –
- This online learning is free to Western Australian volunteer involving organisations thanks to funding from the Australian Government Department of Social Services.
National Standards Deep Dive: Standard 6
- The Centre for Volunteering
- –
- Free
The National Standards for Volunteer Involvement and Accreditation
Take the next step in your volunteer involvement by pursuing National Standards accreditation
- The Centre for Volunteering
- –
- Free