Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Resources
Sourced from: The Knowledge Base (view original) (opens in new tab)
1 minute read

Foundations of Volunteer Management: Use Communication to Build Relationships

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This online course teaches communication skills for building trust, managing conflict, and fostering collaboration in the workplace.

Downloads and sources

Visit source (opens in new tab)

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
info@volunteering.com.au 02 9261 3600
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.
info@volunteeringact.org.au 02 6251 4060
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
reception@volunteeringqld.org.au 07 3002 7600
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.
reception@vsant.org.au 08 8221 7177
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.
team@volunteeringtas.org.au (03) 6231 5550
Visit website (opens in new tab)
Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.
info@volunteeringvictoria.org.au (03) 9052 4524
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.
info@volunteeringwa.org.au 08 9482 4333
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Articles & Reports

Volunteering in Australia 2022: The Volunteer Perspective

Use this research resource to support clearer decisions about recruitment, retention and motivation for volunteer-involving organisations.
1 minute read
Nicholas Biddle, Charlotte Boyer, Matthew Gray, Maria Jahromi
General
Resources

Engaging with Aboriginal and Torres Strait Islander Peoples

This article, links and guides assist volunteer organisations in building respectful partnerships with Aboriginal and Torres Strait Islander communities including resources on cultural awareness and engagement.
1 minute read
Australian Institute of Aboriginal Studies, Reconciliation Australia, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

National Standards for Volunteer Involvement Online Tool Walkthrough

The workshop will demonstrate the online self-assessment tool available to Volunteer Involving Organisations to create an action plan to implement the National Standards and to show how the standards are met.
The Centre for Volunteering
–
Free
scheduled

Cairns Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and FNQ Volunteers Inc invite regional communities to connect with the 2026 Queensland Volunteering Conference. This affordable two-day event ($38) offers local learning, networking and collaboration opportunities.
Volunteering Queensland
–
A$38.00
scheduled

Gladstone Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Gladstone Regional Council invite you to connect with the 2026 Queensland Volunteering Conference through an affordable local satellite event.
Volunteering Queensland
–
A$38.00