Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Articles & Reports
1 minute read

Volunteering & the Digital World: Extending the Power of Volunteering through New Technologies

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

As technology evolves it is being harnessed to give greater access to volunteer involvement and enhance how volunteers carry out their roles. Going to the computer or phone to find out how to connect to volunteering opportunities is the norm, virtual volunteering is a growing trend. Social media creates an instant global sharing of who volunteers are and what they are doing.

Summary

This paper discusses the popularity of incorporating volunteering with technology and how new technologies such as A.I. will bring further change and challenge as to how these new digital opportunities can also support and develop volunteering. 2020. It is free to download but asks for name, organisation and email. Available in English.

Benefits for Volunteer Organisations

The document offers several benefits for volunteer organisations:

  • New technologies can revolutionise volunteer work processes and enable new forms of participation.

  • Case studies from South Africa, Germany, and healthcare settings provide diverse examples of technology in action.

  • Insights into artificial intelligence and decentralised engagement help organisations stay ahead of the curve.

Application for Volunteer Management Practitioners

Volunteer management practitioners can apply the resource by:

  • Prioritising digital education and integrating new technologies into volunteer programmes.

  • Tackling issues like data protection, online threats, and the digital divide to ensure volunteer safety and inclusivity.

  • Implementing mapping, geotagging, and interactive technologies to enhance volunteer engagement and effectiveness.

By leveraging the insights and recommendations in this document, volunteer organisations and practitioners can enhance their operations and better support their volunteers in a digital world.


Downloads and sources

More about the author

International Association for Volunteer Effort (IAVE) creates a more just and sustainable world by enabling the leaders, organizations, and environments that empower volunteers.

Contribute to the Gateway


More like this

Factsheets

Volunteer Reward and Recognition

This document highlights the importance of valuing and appreciating volunteers. It offers practical strategies for volunteer organisations to enhance motivation and retention, such as saying thank you, including volunteers in decision-making, and offering training sessions.
1 minute read
Volunteering Queensland
General
Resources

Engaging and Leading Volunteers

This article and guides provide an overview of volunteer engagement for leaders who manage volunteers.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, The Knowledge Base
Resources

Foundations of Volunteer Management: Maintain Work Health and Safety

This unit builds WHS knowledge and skills, covering hazard identification, risk control, policies, and consultation. Aligned with HLTWHS003, it supports safe, compliant workplaces through practical safety strategies and effective communication.
2 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Managing Challenging Conversations with Volunteers

This session provides a chance to share, discuss and explore different approaches to challenging conversations with volunteers, volunteers managers/staff and community. Leave with tools and practical steps/ideas to plan, facilitate and support challenging conversations.
Volunteering SA&NT
Free
scheduled

Exiting and Transitioning Volunteers 'It's not always as simple as it seems'

This workshop will explore the different reasons and circumstances that may lead to a volunteer transitioning out of their role. Work through different scenarios to build your understanding of this space and leave with practical tools, resources and a plan for managing this moving forwards.
Volunteering SA&NT
Free