Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Factsheets
1 minute read

Engaging Volunteers Factsheet

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Each year, millions of Australians contribute their time, energy and expertise to volunteering. Without their contributions, much of the work that charities do would not be possible. To support their contribution, this factsheet offers some things to keep in mind when engaging volunteers.

People placing hands on top of one another

Summary

This guide helps you find and support volunteers who are a great fit for your organisation.

The resources cover a range of essential topics, including:

  • Planning Your Roles

  • Recruitment

  • Onboarding and Support

  • Background Checks

  • Welcome and Induction

  • Training

  • Safety

Benefits for Volunteer Organisations & Managers

This guide helps you find and support passionate volunteers who contribute to your charity's success. This information empowers you as a volunteer management practitioner to build a strong volunteer team, ensuring your charity has the support it needs to thrive.


Downloads and sources

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.

Contribute to the Gateway


More like this

Resources

Developing Volunteer Roles

This article and guides help organisations develop effective volunteer roles
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Information

Guide to Onboarding

A comprehensive guide to onboarding volunteers, covering planning, policies and procedures, induction, training and evaluation. This guide provides information, checklists and templates relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
1 minute read
Volunteering ACT
General
Volunteer Resources

Volunteering in Aged Care

Information for potential and current volunteers, Volunteer Managers and providers, including eligibility and where to find volunteering opportunities.
1 minute read
Department of Health Disability and Aging
First Nations, Youth or Student +14 more
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Disability Inclusion Training - Next Steps

In collaboration with JFA Purple Orange, Volunteering SA&NT invites you to take the next step in inclusion. Disability Inclusion Training – Next Steps is designed to move you from awareness to action and spark lasting change.
Volunteering SA&NT
Free
scheduled

SA State Volunteer Managers' Network Meeting

The SA State Volunteer Managers' Network meetings are for anyone who manages, coordinates, or leads volunteers, whether in a paid or voluntary role. This meeting will be held online.
Volunteering SA&NT
Free
scheduled

Thriving through change: Project Management for Lasting Impact

Participants will leave with the foundation of a project idea tailored to their organisation needs, and a simple framework to begin shaping it into a clear, actionable plan using basic project management principles.
Volunteering SA&NT
Free