Skip to main content
Create an account for suggestions personalised to you and your organisation
Articles & Reports
1 minute read

Tolerance & Inclusion: Volunteering Enabling Community Cohesion and Embracing Diversity

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Volunteering is vitally important to providing a sense of belonging to one’s community. It is a practical way to showcase resilience by including everyone, to help themselves and others overcome economic, social, humanitarian or environmental problems.

Summary

This paper explores how volunteers are working across divisions and between cultures showcasing in practical ways the respect for others that builds more tolerant societies. It also discusses ways volunteer-involving organisations can commit to the value of inclusion, showcasing tolerance and embracing diversity in their involvement of volunteers. 2020. It is free to download but asks for name, organisation and email. Available in English.

Benefits for Volunteer Involving Organisations

Volunteer organisations can benefit from this document by understanding how to better engage marginalised communities and promote diversity. It offers insights into shifting from a service delivery model to a community participation approach, which can lead to more sustainable social change.

Application for Volunteer Management Practitioners

Volunteer management practitioners can apply the findings by challenging gender roles within their organisations and building upon existing community activities. The document encourages a critical examination of assumptions about volunteers' skills and promotes discussions among stakeholders to enhance volunteer programs.

Downloads and sources

More about the author

International Association for Volunteer Effort (IAVE) creates a more just and sustainable world by enabling the leaders, organizations, and environments that empower volunteers.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Factsheets

Managing staff and volunteers - good practice tips

This Australian Charities and Not for Profits Commission (ACNC) fact sheet helps small charities treat staff and volunteers with respect, and have a positive organisational attitude to its people, through planning, processes/procedures and the right attitude.
1 minute read
Australian Charities and Not-for-profits Commission
General
Guides

How To Reach and Recruit Volunteers - a guide for multicultural community organisations

This resource offers practical advice on how to promote volunteering opportunities and build a strong volunteer workforce in multicultural organisations. It highlights the importance of clear communication, advertising, and making information accessible.
1 minute read
Department of Social Services
Culturally and Linguistically Diverse (CALD), Migrants +1 more
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
scheduled

Setting up a Social Enterprise - June 2026

An introductory webinar on setting up a social enterprise. Learn key legal issues, structural options, charity status and tax concessions to help your not‑for‑profit create sustainable income while maximising social impact.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Volunteer Management | 2026 Volunteering NSW State Conference

The Volunteering NSW State Conference brings leaders and practitioners together to explore volunteering’s impact. Focusing on Leadership that Transforms Communities, the program covers empowerment, innovation and inclusive leadership.
The Centre for Volunteering
Check Listing for Details
scheduled

Cultural Sensitivity and Awareness

This webinar explores cultural sensitivity and awareness, including unconscious bias and its impact. Learn how to recognise bias, improve communication and build inclusive practices when working with diverse communities.
The Centre for Volunteering
Free