Skip to main content
Create an account for suggestions personalised to you and your organisation
Weblinks
1 minute read

National Volunteering Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Comprehensive Guide to Volunteer Management

Essential Volunteer Management Practices

The National Volunteering Guide is an invaluable resource for organisations managing volunteers. It covers the entire volunteer lifecycle, from recruitment and induction to performance management and the conclusion of volunteer roles. The guide emphasises the importance of a positive volunteer experience, offering practical advice on creating role descriptions, conducting checks, and managing grievances in a fair manner.

Legal and Safety Obligations

A significant portion of the guide is dedicated to legal obligations, including health and safety, discrimination laws, and intellectual property rights. It provides detailed information on ensuring volunteer safety, protecting organisations from legal issues, and maintaining a respectful and inclusive environment.

Benefits for Organisations

For volunteer organisations and management practitioners, this guide offers a roadmap to effectively manage volunteers while complying with legal standards. It aids in improving volunteer contributions, ensuring a safe working environment, and protecting against potential legal consequences. The guide is a must-have for fostering a supportive and legally compliant volunteer program.

Downloads and sources

More about the author

Justice Connect's Not-for-profit Law program is a national legal service, offering free and affordable legal supports for not-for-profit organisations and social enterprises.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Recruiting Volunteers

These webinar, e-learning and guides offer best practices for recruiting volunteers, including recruitment selection, reference checks and interviews.
1 minute read
Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Developing Policies and Procedures

This article, quick guide and templates help organisations have written volunteer policies and outlines the process for their development.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Factsheets

Managing staff and volunteers - good practice tips

This Australian Charities and Not for Profits Commission (ACNC) fact sheet helps small charities treat staff and volunteers with respect, and have a positive organisational attitude to its people, through planning, processes/procedures and the right attitude.
1 minute read
Australian Charities and Not-for-profits Commission
General
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

Proving the Power: Measuring and Communicating Volunteer Impact

This webinar explores practical ways to measure and communicate volunteer impact. Learn how to identify meaningful indicators, collect relevant data and clearly demonstrate the social, economic and environmental value volunteers create.
The Centre for Volunteering
Free
scheduled

How to Draft an MOU - May 2026

Learn how to draft an effective memorandum of understanding (MOU). This practical webinar explains when to use an MOU, whether it’s legally binding, and the key clauses to include when collaborating with other organisations.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
Free