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National Volunteering Guide

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Comprehensive Guide to Volunteer Management

Essential Volunteer Management Practices

The National Volunteering Guide is an invaluable resource for organisations managing volunteers. It covers the entire volunteer lifecycle, from recruitment and induction to performance management and the conclusion of volunteer roles. The guide emphasises the importance of a positive volunteer experience, offering practical advice on creating role descriptions, conducting checks, and managing grievances in a fair manner.

Legal and Safety Obligations

A significant portion of the guide is dedicated to legal obligations, including health and safety, discrimination laws, and intellectual property rights. It provides detailed information on ensuring volunteer safety, protecting organisations from legal issues, and maintaining a respectful and inclusive environment.

Benefits for Organisations

For volunteer organisations and management practitioners, this guide offers a roadmap to effectively manage volunteers while complying with legal standards. It aids in improving volunteer contributions, ensuring a safe working environment, and protecting against potential legal consequences. The guide is a must-have for fostering a supportive and legally compliant volunteer program.

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Foundations of Volunteer Management: Recruit, Induct and Support Volunteers

This e-learning unit builds skills in recruiting, inducting, and supporting volunteers. Learn to craft roles, market effectively, manage risks, and run smooth inductions. Aligned with CHCVOL003, it supports strong volunteer engagement and program success.
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Recognising and valuing volunteers

Practical guidance on recognising and valuing volunteers through everyday practices and formal approaches.
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Writing a code of conduct

A guide to help organisations develop a clear and effective code of conduct for volunteers.
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VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
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Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
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Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
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2026 Queensland Volunteering Conference

Join volunteer leaders and sector professionals at the 2026 Queensland Volunteering Conference to explore sustainable futures, share insights, strengthen practice and build lasting community impact.
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Volunteering SA&NT Roadshow Workshop Alice Springs

Connect with volunteer leaders, coordinators and community organisations to share challenges, solutions and good practice. Explore the National Standards, volunteer engagement tools and support from Volunteering SA & NT.
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An Introduction of the National Standards for Volunteer Involvement

Learn how the refreshed National Standards for Volunteer Involvement can strengthen your volunteer program. Discover the eight Standards, their benefits, practical implementation tips, and resources to support excellence in volunteer engagement.
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