Skip to main content
Create an account for suggestions personalised to you and your organisation
Weblinks
1 minute read

National Volunteering Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Comprehensive Guide to Volunteer Management

Essential Volunteer Management Practices

The National Volunteering Guide is an invaluable resource for organisations managing volunteers. It covers the entire volunteer lifecycle, from recruitment and induction to performance management and the conclusion of volunteer roles. The guide emphasises the importance of a positive volunteer experience, offering practical advice on creating role descriptions, conducting checks, and managing grievances in a fair manner.

Legal and Safety Obligations

A significant portion of the guide is dedicated to legal obligations, including health and safety, discrimination laws, and intellectual property rights. It provides detailed information on ensuring volunteer safety, protecting organisations from legal issues, and maintaining a respectful and inclusive environment.

Benefits for Organisations

For volunteer organisations and management practitioners, this guide offers a roadmap to effectively manage volunteers while complying with legal standards. It aids in improving volunteer contributions, ensuring a safe working environment, and protecting against potential legal consequences. The guide is a must-have for fostering a supportive and legally compliant volunteer program.

Downloads and sources

More about the author

Justice Connect's Not-for-profit Law program is a national legal service, offering free and affordable legal supports for not-for-profit organisations and social enterprises.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Articles & Reports

International Youth Volunteering Resources

This collection of resources by the International Association for Volunteer Effort (IAVE) explores the role of youth volunteering in social change and personal development.
1 minute read
International Association for Volunteer Effort
Youth or Student, General
Guides

Be Prepared: Managing volunteers in emergencies

A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
1 minute read
Volunteering ACT
Emergency Volunteering, General
Articles & Reports

Volunteering in Australia 2022: The Organisation Perspective

A practical research resource focused on improving risk management and support across volunteer programmes.
1 minute read
Kirsten Holmes, Leonie Lockstone-Binney, Amanda Davies, Kirsten Holmes, Patrick D. Dunlop, Leonie Lockstone-Binney, Amanda Davies, Hawa Muhammad Farid, Callan Lavery
General
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.
scheduled

Micro Lab: Using AI Ethically and Responsibly

Learn how to use AI responsibly in a not-for-profit setting. This session explores six key principles, including accountability, bias and transparency, with practical case studies and a checklist for safe AI use.
Volunteering Queensland
Free
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
Free