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National Volunteering Guide

Meeting National Standards and Strategy What's this?

Comprehensive Guide to Volunteer Management

Essential Volunteer Management Practices

The National Volunteering Guide is an invaluable resource for organisations managing volunteers. It covers the entire volunteer lifecycle, from recruitment and induction to performance management and the conclusion of volunteer roles. The guide emphasises the importance of a positive volunteer experience, offering practical advice on creating role descriptions, conducting checks, and managing grievances in a fair manner.

Legal and Safety Obligations

A significant portion of the guide is dedicated to legal obligations, including health and safety, discrimination laws, and intellectual property rights. It provides detailed information on ensuring volunteer safety, protecting organisations from legal issues, and maintaining a respectful and inclusive environment.

Benefits for Organisations

For volunteer organisations and management practitioners, this guide offers a roadmap to effectively manage volunteers while complying with legal standards. It aids in improving volunteer contributions, ensuring a safe working environment, and protecting against potential legal consequences. The guide is a must-have for fostering a supportive and legally compliant volunteer program.


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Justice Connect's Not-for-profit Law program is a national legal service, offering free and affordable legal supports for not-for-profit organisations and social enterprises.

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