Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Weblinks
1 minute read

National Volunteering Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Comprehensive Guide to Volunteer Management

Essential Volunteer Management Practices

The National Volunteering Guide is an invaluable resource for organisations managing volunteers. It covers the entire volunteer lifecycle, from recruitment and induction to performance management and the conclusion of volunteer roles. The guide emphasises the importance of a positive volunteer experience, offering practical advice on creating role descriptions, conducting checks, and managing grievances in a fair manner.

Legal and Safety Obligations

A significant portion of the guide is dedicated to legal obligations, including health and safety, discrimination laws, and intellectual property rights. It provides detailed information on ensuring volunteer safety, protecting organisations from legal issues, and maintaining a respectful and inclusive environment.

Benefits for Organisations

For volunteer organisations and management practitioners, this guide offers a roadmap to effectively manage volunteers while complying with legal standards. It aids in improving volunteer contributions, ensuring a safe working environment, and protecting against potential legal consequences. The guide is a must-have for fostering a supportive and legally compliant volunteer program.


Downloads and sources

More about the author

Justice Connect's Not-for-profit Law program is a national legal service, offering free and affordable legal supports for not-for-profit organisations and social enterprises.

Contribute to the Gateway


More like this

Factsheets

Conflicts of Interest Guide

This Australian Charities and Not for Profits Commission (ACNC) guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.
1 minute read
Australian Charities and Not-for-profits Commission
General
e-learning

BeConnected Program

Be Connected is a Australian government initiative designed to bridge the digital gap and equip older volunteers with the skills they need to thrive in today's online world.
1 minute read
Be Connected
Culturally and Linguistically Diverse (CALD), Older Volunteers +2 more
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Givers Gathering

This celebration brings together volunteers from across Darwin and representatives from volunteer-involving organisations for an afternoon of connection, reflection, and shared stories. Whether you volunteer in a small way or a big way — this event is for you.
Volunteering SA&NT
Free
scheduled

Workshop: Applying the National Standards for Volunteer Involvement

Join us on the Wednesday 3 December 2025 for a workshop tailored for Volunteer Managers, Coordinators, and Leaders. This workshop, facilitated by Volunteering Tasmania, focuses on the National Standards for Volunteer Involvement and how you can apply them in your Volunteer Involving Organisation.
Volunteering Tasmania
Free
scheduled

Managing Challenging Conversations with Volunteers

This session provides a chance to share, discuss and explore different approaches to challenging conversations with volunteers, volunteers managers/staff and community. Leave with tools and practical steps/ideas to plan, facilitate and support challenging conversations.
Volunteering SA&NT
Free