Skip to main content
Create an account for suggestions personalised to you and your organisation
Checklists
1 minute read

A checklist for local governments and organisations managing spontaneous volunteers in Queensland

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This resource provides practical checklists to support Local Governments and other organisations to manage spontaneous volunteers during emergencies. It focuses on preparation, response and recovery phases to help organisations safely and effectively harness community offers of help.

The checklists are designed for organisations involved in emergency management and disaster response, supporting clear leadership, coordination and systems for managing spontaneous volunteers.

Benefits for volunteer managers

  • supports structured planning for spontaneous volunteers.
  • helps coordinate volunteers safely during emergencies.
  • clarifies roles, responsibilities and systems.
  • supports effective leadership and decision making.

How to apply this resource

This resource is most useful when preparing emergency management plans, responding to disaster events, or reviewing systems for managing spontaneous volunteers in local communities.

Downloads and sources

More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Tools or Toolkits

Value of volunteering wheel

Visual tool demonstrating the personal and community benefits of volunteering, including confidence, competence, connections and community.
1 minute read
Volunteer Canada
General
Resources

Volunteer Involving Organisations Online Accessibility Survey

This report and executive summary references a survey on Online Accessibility for Volunteer Involving Organisations (VIOs)
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
scheduled

Ready to Volunteer

Thinking about volunteering but not sure where to begin? Whether you’re looking to give back, meet new people, gain experience, or simply try something new, this workshop will help you find your place in the volunteering community.
Volunteering Victoria
Free
scheduled

Write It, Win It: Grant Writing Skills for Community Volunteers - Session 1

A free two-session online workshop building volunteers' confidence and skills to find the right grants and write applications that stand out, covering funder matching, storytelling, budgets and eligibility criteria.
Volunteering SA&NT
Free
scheduled

Gladstone Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Gladstone Regional Council invite you to connect with the 2026 Queensland Volunteering Conference through an affordable local satellite event.
Volunteering Queensland
A$38.00