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A checklist for local governments and organisations managing spontaneous volunteers in Queensland

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This resource provides practical checklists to support Local Governments and other organisations to manage spontaneous volunteers during emergencies. It focuses on preparation, response and recovery phases to help organisations safely and effectively harness community offers of help.

The checklists are designed for organisations involved in emergency management and disaster response, supporting clear leadership, coordination and systems for managing spontaneous volunteers.

Benefits for volunteer managers

  • supports structured planning for spontaneous volunteers.
  • helps coordinate volunteers safely during emergencies.
  • clarifies roles, responsibilities and systems.
  • supports effective leadership and decision making.

How to apply this resource

This resource is most useful when preparing emergency management plans, responding to disaster events, or reviewing systems for managing spontaneous volunteers in local communities.

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More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
reception@volunteeringqld.org.au 07 3002 7600
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