Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Policies & Procedures
1 minute read

Volunteer Management Toolkit

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This toolkit provides practical guidance across all stages of volunteer management.

What the toolkit covers

  • Planning and program design
  • Recruitment and induction
  • Support, supervision and development
  • Risk management and safety
  • Recognition and continuous improvement

How organisations can use this toolkit

Use this toolkit as a reference to develop, review or improve volunteer management systems and practices.

Downloads and sources

Visit source (opens in new tab)

More about the author

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.
info@volunteeringvictoria.org.au (03) 9052 4524
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Articles & Reports

Volunteering in Australia 2022: The Volunteer Perspective

Use this research resource to support clearer decisions about recruitment, retention and motivation for volunteer-involving organisations.
1 minute read
Nicholas Biddle, Charlotte Boyer, Matthew Gray, Maria Jahromi
General
Guides

Common Languages Guide

This guide helps strengthen accessible communication, communication and cultural inclusion for diverse communities.
1 minute read
Volunteering Australia
Culturally and Linguistically Diverse (CALD), Migrants
Resources

Volunteer Motivations and Barriers

This webinar and guide explores volunteer motivations (helping others, social connection) and barriers (time, distance) to help organisations attract and retain volunteers.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Introduction to the National Standards for Volunteer Involvement

This workshop guides participants through the National Standards for Volunteer Involvement, Australia’s best practice roadmap for volunteering professionals.
Volunteering Victoria
–
Free
scheduled

The Tuff Stuff: Volunteer Performance Counselling 

While managing volunteers is generally rewarding, there are times when performance issues need to be addressed. Performance counselling may be necessary to clarify concerns, support improvement and maintain a positive volunteering environment.
Volunteering Victoria
–
Free
scheduled

August Volunteer Leadership Network meeting 2026

Hear from 2026 Queensland Excellence in Volunteer Management Award recipient Nicole Ashley on designing positive volunteer journeys, improving retention and building a culture of appreciation.
Volunteering Queensland
–
Free