Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation
Take a quick survey to help us improve your experience.

Research and Reports
1 minute read

The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This study delves into how managing volunteers effectively can boost their willingness to keep volunteering, with a keen focus on how job satisfaction plays a pivotal role in this process. It underscores the significance of practices such as rewarding, empowering, offering flexible schedules, providing proper orientation and training, and fostering social interactions among volunteers.

Key Findings for Volunteer Involving Organisations

The research, conducted during the Chingay Parade in 2018, surveyed 202 volunteers and utilised structural equation modelling to explore the dynamics between volunteer management, job satisfaction, and the desire to continue volunteering. The findings reveal a direct positive impact of volunteer management on job satisfaction and, subsequently, on volunteers' intention to stay. This highlights the critical role of acknowledging and rewarding volunteers, alongside customising management strategies to align with their preferences.

Benefits for Practitioners

For volunteer management practitioners, this document offers valuable insights into enhancing volunteer satisfaction and retention. By implementing effective volunteer management practices, organisations can ensure a more motivated and committed volunteer workforce. This study not only reinforces the importance of strategic volunteer management but also provides a guide for practitioners to refine their approaches for better volunteer engagement and retention.

Cho, H., Wong, Z., & Chiu, W. (2020). The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers. Sage Open, 10(2). https://doi.org/10.1177/2158244020920588


Downloads and sources

More about the authors




Contribute to the Gateway


More like this

Volunteer Resources

Volunteering in Aged Care

Information for potential and current volunteers, Volunteer Managers and providers, including eligibility and where to find volunteering opportunities.
1 minute read
Department of Health and Aged Care
First Nations, Youth or Student +14 more
Resources

Engaging Newly Arrived Migrants

This article explains how volunteering helps new migrants in Australia connect, learn & contribute. It includes resources to help recruit and support migrant volunteers.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, Canterbury City Community Centre - Skills Training and Resource Service, Special Broadcasting Service (SBS)
Articles & Reports

Young People as Volunteers: A guide to moving beyond traditional practices

This report by Volunteering Queensland offers strategies for engaging young volunteers, highlighting the importance of a flexible culture, networking, and partnerships. It includes case studies of successful organisations and emphasises the benefits of youth involvement in community activities.
1 minute read
Volunteering Queensland
Youth or Student, Culturally and Linguistically Diverse (CALD) +1 more
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

National Standards Deep Dive: Standard 8

Take a deep dive into Standard 8 of the National Standards for Volunteer Involvement
The Centre for Volunteering
Free
scheduled

Introduction to the Volunteer Involvement Cycle

Join us for an in-depth training session introducing the Volunteer Involvement Cycle, a new resource aligned with the National Standards for Volunteer Involvement.
Volunteering Victoria
FREE
scheduled

Values Based Leadership

This session explores how greater understanding of personal and professional values can enhance your skills as a volunteer manager.
Volunteering Victoria
FREE