Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation
Create account
Research and Reports
1 minute read

The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This study delves into how managing volunteers effectively can boost their willingness to keep volunteering, with a keen focus on how job satisfaction plays a pivotal role in this process. It underscores the significance of practices such as rewarding, empowering, offering flexible schedules, providing proper orientation and training, and fostering social interactions among volunteers.

Key Findings for Volunteer Involving Organisations

The research, conducted during the Chingay Parade in 2018, surveyed 202 volunteers and utilised structural equation modelling to explore the dynamics between volunteer management, job satisfaction, and the desire to continue volunteering. The findings reveal a direct positive impact of volunteer management on job satisfaction and, subsequently, on volunteers' intention to stay. This highlights the critical role of acknowledging and rewarding volunteers, alongside customising management strategies to align with their preferences.

Benefits for Practitioners

For volunteer management practitioners, this document offers valuable insights into enhancing volunteer satisfaction and retention. By implementing effective volunteer management practices, organisations can ensure a more motivated and committed volunteer workforce. This study not only reinforces the importance of strategic volunteer management but also provides a guide for practitioners to refine their approaches for better volunteer engagement and retention.

Cho, H., Wong, Z., & Chiu, W. (2020). The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers. Sage Open, 10(2). https://doi.org/10.1177/2158244020920588

Downloads and sources

Visit source

More about the authors

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Volunteer Resources

Financial and other reporting resources

Registered charities have obligations to the Australian Charities and Not for Profits Commission (ACNC) including reporting financial and other information and keeping records. This range of useful resources to help you understand the ACNC's reporting obligations and what is required for a charity.
1 minute read
Australian Charities and Not-for-profits Commission
General
Research and Reports

Capital, Inequality and Volunteering

The research investigates how factors like income, education, and access to resources (economic, cultural, and social) influence who volunteers in Scandanavia. It suggests that volunteering is more common among people with greater resources.
1 minute read
Ivar Eimhjellen
General
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
scheduled

SA State Volunteer Managers' Network Meeting

This meeting is for anyone who manages, coordinates, or leads volunteers, whether in a paid or voluntary role. This meeting will be held online and will offer a valuable chance to network, share experiences, discuss relevant topics, and receive updates.
Volunteering SA&NT
–
Free
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
Volunteering Victoria
–
FREE
scheduled

Best Practice Volunteering for Safe and Inclusive Sport and Recreation Clubs

Over 20% of Tasmanian volunteers give their time to sport and recreation - and they play a huge role in keeping our clubs strong and thriving. Join for a supportive, practical session that will help you feel confident in creating safe and inclusive spaces.
Volunteering Tasmania
–
Free