Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Research and Reports
1 minute read

The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This study delves into how managing volunteers effectively can boost their willingness to keep volunteering, with a keen focus on how job satisfaction plays a pivotal role in this process. It underscores the significance of practices such as rewarding, empowering, offering flexible schedules, providing proper orientation and training, and fostering social interactions among volunteers.

Key Findings for Volunteer Involving Organisations

The research, conducted during the Chingay Parade in 2018, surveyed 202 volunteers and utilised structural equation modelling to explore the dynamics between volunteer management, job satisfaction, and the desire to continue volunteering. The findings reveal a direct positive impact of volunteer management on job satisfaction and, subsequently, on volunteers' intention to stay. This highlights the critical role of acknowledging and rewarding volunteers, alongside customising management strategies to align with their preferences.

Benefits for Practitioners

For volunteer management practitioners, this document offers valuable insights into enhancing volunteer satisfaction and retention. By implementing effective volunteer management practices, organisations can ensure a more motivated and committed volunteer workforce. This study not only reinforces the importance of strategic volunteer management but also provides a guide for practitioners to refine their approaches for better volunteer engagement and retention.

Cho, H., Wong, Z., & Chiu, W. (2020). The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers. Sage Open, 10(2). https://doi.org/10.1177/2158244020920588


Downloads and sources

More about the authors




Contribute to the Gateway


More like this

e-learning

Foundations of Volunteer Management: Maintain Work Health and Safety

This unit builds WHS knowledge and skills, covering hazard identification, risk control, policies, and consultation. Aligned with HLTWHS003, it supports safe, compliant workplaces through practical safety strategies and effective communication.
2 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Position Paper

Universal Declaration on Volunteering

The Universal Declaration on Volunteering, adopted by the International Association for Volunteer Effort, underscores the critical role of volunteering in fostering a more humane and just society.
1 minute read
International Association for Volunteer Effort
General
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
scheduled

Building an Inclusive Volunteer Program

This interactive workshop will provide participants with the skills and knowledge needed to recruit, engage, and retain a diverse team of volunteers, including reviewing organisational procedures and workplace culture.
Volunteering Victoria
FREE
scheduled

Panel Discussion: The Importance of Continuous Improvement

Join us for a panel discussion on Standard 8 of the National Standards for Volunteer Involvement
The Centre for Volunteering
Free
scheduled

The National Standards for Volunteer Involvement and Accreditation

Take the next step in your volunteer involvement by pursuing National Standards accreditation
The Centre for Volunteering
Free