Skip to main content
Create an account for suggestions personalised to you and your organisation
Position Paper
1 minute read

Definition of Volunteering

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Introduced in 2015, Volunteering Australia’s Definition of Volunteering has a set of explanatory notes, a detailed Issues Paper that provides background and context, and a set of FAQs around it.

Summary

The Definition of Volunteering describes volunteering as 'time willingly given for the common good without financial gain'. It includes both formal and informal activities but excludes some other factors.

Benefits for Volunteer Involving Organisations

This updated definition helps volunteer organisations by providing a clear framework for what constitutes volunteering. It emphasises best practices and highlights the mutual benefits for both society and volunteers.

Application for Volunteer Management Practitioners

Volunteer management practitioners can use this definition to better structure their programs, ensuring they align with best practices. It also helps in recognising and valuing the contributions of volunteers more effectively.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

How to adapt volunteer roles

Guide outlining how volunteering roles can be adapted to be more inclusive of people living with disability
1 minute read
Volunteering Victoria
Disability
Factsheets

Conflicts of Interest Guide

This Australian Charities and Not for Profits Commission (ACNC) guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.
1 minute read
Australian Charities and Not-for-profits Commission
General
Resources

Volunteer Recognition

This article and guide highlights the importance of recognising volunteers and provides suggestions of various methods to show your appreciation.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
–
Free
scheduled

The Role of Volunteer Management

Strengthen your volunteer management practice by exploring the key roles and responsibilities of volunteer leaders. Gain practical strategies to improve recruitment, engagement, inclusion, wellbeing and retention.
VolunteeringWA
–
Free
scheduled

Managing Member Disputes and Board Conflict - Dec 2026

Learn how to prevent, manage and resolve disputes in not-for-profits. This practical webinar explores common conflicts, legal requirements, dispute resolution processes and governance tools, with expert guidance, resources, recording and slides included.
Justice Connect's Not-for-profit Law Training
–
Free