Skip to main content
Create an account for suggestions personalised to you and your organisation
Position Paper
1 minute read

Definition of Volunteering

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Introduced in 2015, Volunteering Australia’s Definition of Volunteering has a set of explanatory notes, a detailed Issues Paper that provides background and context, and a set of FAQs around it.

Summary

The Definition of Volunteering describes volunteering as 'time willingly given for the common good without financial gain'. It includes both formal and informal activities but excludes some other factors.

Benefits for Volunteer Involving Organisations

This updated definition helps volunteer organisations by providing a clear framework for what constitutes volunteering. It emphasises best practices and highlights the mutual benefits for both society and volunteers.

Application for Volunteer Management Practitioners

Volunteer management practitioners can use this definition to better structure their programs, ensuring they align with best practices. It also helps in recognising and valuing the contributions of volunteers more effectively.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Weblinks

National Volunteering Guide

The National Volunteering Guide is an invaluable resource for organisations managing volunteers. It covers the entire volunteer lifecycle, from recruitment and induction to performance management and the conclusion of volunteer roles.
1 minute read
Not-For-Profit Law
General
Articles & Reports

International Youth Volunteering Resources

This collection of resources by the International Association for Volunteer Effort (IAVE) explores the role of youth volunteering in social change and personal development.
1 minute read
International Association for Volunteer Effort
Youth or Student, General
Examples

Volunteer induction: health and safety

An example health and safety induction handbook designed to support the safe involvement of volunteers.
1 minute read
WA Department of Biodiversity, Conservation and Attraction
General
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.
scheduled

Gladstone Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Gladstone Regional Council invite you to connect with the 2026 Queensland Volunteering Conference through an affordable local satellite event.
Volunteering Queensland
–
A$38.00
scheduled

Cairns Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and FNQ Volunteers Inc invite regional communities to connect with the 2026 Queensland Volunteering Conference. This affordable two-day event ($38) offers local learning, networking and collaboration opportunities.
Volunteering Queensland
–
A$38.00