Skip to main content
Create an account for suggestions personalised to you and your organisation
Position Paper
1 minute read

Definition of Volunteering

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Introduced in 2015, Volunteering Australia’s Definition of Volunteering has a set of explanatory notes, a detailed Issues Paper that provides background and context, and a set of FAQs around it.

Summary

The Definition of Volunteering describes volunteering as 'time willingly given for the common good without financial gain'. It includes both formal and informal activities but excludes some other factors.

Benefits for Volunteer Involving Organisations

This updated definition helps volunteer organisations by providing a clear framework for what constitutes volunteering. It emphasises best practices and highlights the mutual benefits for both society and volunteers.

Application for Volunteer Management Practitioners

Volunteer management practitioners can use this definition to better structure their programs, ensuring they align with best practices. It also helps in recognising and valuing the contributions of volunteers more effectively.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Digital Marketing

This Digital Literacy series offers a number of videos and guides to help you learn common, devices, tools and methods for undertaking a range of key volunteer management activities using modern technology.
1 minute read
Digital Literacy Foundation, The Centre for Volunteering, The Knowledge Base
Research and Reports

Clearinghouse for Sport - Volunteering Research

Explore research on sport volunteer participation by age, region, activity, and sport. Discover benefits, management tips, and recognition strategies.
1 minute read
Australian Sports Commission
General
Articles & Reports

International Youth Volunteering Resources

This collection of resources by the International Association for Volunteer Effort (IAVE) explores the role of youth volunteering in social change and personal development.
1 minute read
International Association for Volunteer Effort
Youth or Student, General
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Focus Group: Volunteering in Health - Wollongong

This focus group invites participants to share experiences of volunteering in health settings. Your insights will help inform future support, policy and best practice to strengthen health‑related volunteering in NSW.
The Centre for Volunteering
Free
scheduled

Cybersecurity: Protect Yourself From Scams

This webinar helps you recognise and respond to online scams. Learn how to identify common scam types, detect warning signs and apply practical strategies to protect yourself and others in an increasingly complex digital environment.
Volunteering Tasmania
Free
scheduled

How to Draft an MOU - May 2026

Learn how to draft an effective memorandum of understanding (MOU). This practical webinar explains when to use an MOU, whether it’s legally binding, and the key clauses to include when collaborating with other organisations.
Justice Connect's Not-for-profit Law Training
A$49.00