Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Position Paper
1 minute read

Definition of Volunteering

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Introduced in 2015, Volunteering Australia’s Definition of Volunteering has a set of explanatory notes, a detailed Issues Paper that provides background and context, and a set of FAQs around it.

Summary

The Definition of Volunteering describes volunteering as 'time willingly given for the common good without financial gain'. It includes both formal and informal activities but excludes some other factors.

Benefits for Volunteer Involving Organisations

This updated definition helps volunteer organisations by providing a clear framework for what constitutes volunteering. It emphasises best practices and highlights the mutual benefits for both society and volunteers.

Application for Volunteer Management Practitioners

Volunteer management practitioners can use this definition to better structure their programs, ensuring they align with best practices. It also helps in recognising and valuing the contributions of volunteers more effectively.

Downloads and sources

Visit source (opens in new tab)

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.
hello@volunteeringaustralia.org 02 6189 4921
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Factsheets

Work Health and Safety Factsheet

Factsheet outlining practical actions sporting clubs can take to support the health and safety of volunteers and others involved with the club.
1 minute read
Volunteering WA
General
Information

General Resources

This information provides an overview and weblinks for various mental health services in Australia, including helplines, online resources, and support for specific needs.
1 minute read
The Centre for Volunteering, The Knowledge Base
Mental Health and Wellbeing
Research and Reports

Virtual volunteering and digital engagement

Research exploring how organisations engage virtual volunteers and use digital approaches to support remote volunteering.
1 minute read
Volunteering Queensland
General
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.
scheduled

Privacy Laws for Not-for-profits: Protecting Personal Information - Aug 2026

Stay up to date on privacy laws for not-for-profits in this practical webinar. Learn key obligations, recent reforms, data breach trends and OAIC priorities, plus how to manage personal information and respond to breaches.
Justice Connect's Not-for-profit Law Training
–
A$49.00
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
–
Free