Skip to main content
Create an account for suggestions personalised to you and your organisation
Position Paper
1 minute read

Definition of Volunteering

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Introduced in 2015, Volunteering Australia’s Definition of Volunteering has a set of explanatory notes, a detailed Issues Paper that provides background and context, and a set of FAQs around it.

Summary

The Definition of Volunteering describes volunteering as 'time willingly given for the common good without financial gain'. It includes both formal and informal activities but excludes some other factors.

Benefits for Volunteer Involving Organisations

This updated definition helps volunteer organisations by providing a clear framework for what constitutes volunteering. It emphasises best practices and highlights the mutual benefits for both society and volunteers.

Application for Volunteer Management Practitioners

Volunteer management practitioners can use this definition to better structure their programs, ensuring they align with best practices. It also helps in recognising and valuing the contributions of volunteers more effectively.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Research and Reports

The Role of Volunteers in Co-Producing ‘Whole-of-Society’ Solutions

This article explores how Canada successfully resettled Syrian refugees in 2015 with the help of volunteers. It highlights the importance of co-production, which involves citizens, volunteers, and organizations working together to deliver public services.
1 minute read
Engage Journal
Culturally and Linguistically Diverse (CALD), Migrants +1 more
Research and Reports

Youth volunteering key statistics

Key statistics and insights about youth volunteering participation and trends in Australia.
1 minute read
Volunteering Australia
Youth or Student
Resources

Volunteering and Sustainable Development Goals

This factsheet offers a one-page overview of each UN Sustainable Development Goal, linking them to practical examples for Volunteer Involving Organisations to support peace, prosperity, and impact through volunteering.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Roma Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Maranoa Regional Council invite regional communities to the 2026 Queensland Volunteering Conference. This affordable two-day event ($38) offers local learning, networking and collaboration.
Volunteering Queensland
A$38.00
scheduled

Use Communication to Build Relationships (CHCCOM002) for Volunteer Leaders

Explore communication techniques, responding to difficult conversations and communication barriers. Use Communication to Build Relationships (CHCCOM002) can be taken as a professional development workshop or a nationally recognised unit of competency.
The Centre for Volunteering
Check Listing for Details
scheduled

Gladstone Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Gladstone Regional Council invite you to connect with the 2026 Queensland Volunteering Conference through an affordable local satellite event.
Volunteering Queensland
A$38.00