Skip to main content
Create an account for suggestions personalised to you and your organisation
Articles & Reports
1 minute read

So what? Volunteering impact measurement – top tips to get you started

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides practical advice on how to measure and demonstrate the impact of volunteer involvement. It outlines key considerations for identifying outcomes, collecting evidence and reporting on results.

The resource supports organisations to link volunteer contributions to broader organisational goals, strengthening understanding of impact and supporting strategic decision-making.

Benefits for volunteer managers

  • measure and evaluate volunteering impact
  • demonstrate volunteer value to stakeholders and funders
  • recognise volunteers and volunteering contribution.

How to apply this resource

This guide is most useful when developing evaluation frameworks, reporting on volunteer impact, or strengthening organisational approaches to measurement and quality improvement.

Downloads and sources

More about the authors

Collaborative network supporting leadership, connection and development across the volunteering sector in Scotland.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Examples

Example inclusion statement

Example of an organisational level inclusion statement that can be adapted to support inclusive volunteering practice.
1 minute read
Volunteering Victoria
Disability
Resources

Volunteer Conflict Resolution

This guide helps volunteer organisations manage disputes effectively, fostering positive volunteer experiences.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
Free
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
Free
scheduled

Privacy Laws for Not-for-profits: Protecting Personal Information - Aug 2026

Stay up to date on privacy laws for not-for-profits in this practical webinar. Learn key obligations, recent reforms, data breach trends and OAIC priorities, plus how to manage personal information and respond to breaches.
Justice Connect's Not-for-profit Law Training
A$49.00