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So what? Volunteering impact measurement – top tips to get you started

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides practical advice on how to measure and demonstrate the impact of volunteer involvement. It outlines key considerations for identifying outcomes, collecting evidence and reporting on results.

The resource supports organisations to link volunteer contributions to broader organisational goals, strengthening understanding of impact and supporting strategic decision-making.

Benefits for volunteer managers

  • measure and evaluate volunteering impact
  • demonstrate volunteer value to stakeholders and funders
  • recognise volunteers and volunteering contribution.

How to apply this resource

This guide is most useful when developing evaluation frameworks, reporting on volunteer impact, or strengthening organisational approaches to measurement and quality improvement.

Downloads and sources

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More about the authors

National organisation supporting volunteering and volunteer development across Scotland.
disclosures@volunteerscotland.org.uk Contact Volunteer Scotland
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Collaborative network supporting leadership, connection and development across the volunteering sector in Scotland.
hello@scottishvolunteeringforum.org.uk Contact Scottish Volunteering Forum
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Devolved government responsible for public services, policy and legislation in Scotland.
ceu@gov.scot 0300 244 4000 Contact Scottish Government
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