Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Articles & Reports
1 minute read

So what? Volunteering impact measurement – top tips to get you started

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides practical advice on how to measure and demonstrate the impact of volunteer involvement. It outlines key considerations for identifying outcomes, collecting evidence and reporting on results.

The resource supports organisations to link volunteer contributions to broader organisational goals, strengthening understanding of impact and supporting strategic decision-making.

Benefits for volunteer managers

  • measure and evaluate volunteering impact
  • demonstrate volunteer value to stakeholders and funders
  • recognise volunteers and volunteering contribution.

How to apply this resource

This guide is most useful when developing evaluation frameworks, reporting on volunteer impact, or strengthening organisational approaches to measurement and quality improvement.

Downloads and sources

Visit source (opens in new tab)

More about the authors

National organisation supporting volunteering and volunteer development across Scotland.
disclosures@volunteerscotland.org.uk Contact Volunteer Scotland
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab)
Collaborative network supporting leadership, connection and development across the volunteering sector in Scotland.
hello@scottishvolunteeringforum.org.uk Contact Scottish Volunteering Forum
Visit website (opens in new tab)
(opens in new tab)
Devolved government responsible for public services, policy and legislation in Scotland.
ceu@gov.scot 0300 244 4000 Contact Scottish Government
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Information

Volunteering in Aged Care

Information for potential and current volunteers, Volunteer Managers and providers, including eligibility and where to find volunteering opportunities.
1 minute read
Department of Health Disability and Aging
First Nations, Youth or Student +14 more
Tools or Toolkits

Governance Toolkit

The Australian Charities and Not for Profits Commission (ACNC) Governance Toolkit is a collection of resources that will help charities manage four important risk areas: financial abuse; cyber security; working with partners; safeguarding vulnerable people.
1 minute read
Australian Charities and Not-for-profits Commission
General
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
scheduled

2026 Queensland Volunteering Conference

Join volunteer leaders and sector professionals at the 2026 Queensland Volunteering Conference to explore sustainable futures, share insights, strengthen practice and build lasting community impact.
Volunteering Queensland
–
A$180.00
scheduled

Governing for NFP Volunteer Board Performance

A one-day facilitated course for current and aspiring not-for-profit board members and executives who report to boards, covering legal and financial obligations, risk, accountability, stakeholder management and the board's role in strategy.
Volunteering SA&NT
–
A$968.00
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
–
Free