Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Articles & Reports
1 minute read

So what? Volunteering impact measurement – top tips to get you started

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides practical advice on how to measure and demonstrate the impact of volunteer involvement. It outlines key considerations for identifying outcomes, collecting evidence and reporting on results.

The resource supports organisations to link volunteer contributions to broader organisational goals, strengthening understanding of impact and supporting strategic decision-making.

Benefits for volunteer managers

  • measure and evaluate volunteering impact
  • demonstrate volunteer value to stakeholders and funders
  • recognise volunteers and volunteering contribution.

How to apply this resource

This guide is most useful when developing evaluation frameworks, reporting on volunteer impact, or strengthening organisational approaches to measurement and quality improvement.

Downloads and sources

Visit source (opens in new tab)

More about the authors

National organisation supporting volunteering and volunteer development across Scotland.
disclosures@volunteerscotland.org.uk Contact Volunteer Scotland
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab)
Collaborative network supporting leadership, connection and development across the volunteering sector in Scotland.
hello@scottishvolunteeringforum.org.uk Contact Scottish Volunteering Forum
Visit website (opens in new tab)
(opens in new tab)
Devolved government responsible for public services, policy and legislation in Scotland.
ceu@gov.scot 0300 244 4000 Contact Scottish Government
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Templates

Institute of Community Directors Australia Policy Bank

A range of policy templates that are free for any not-for-profit organisation to download and use, so long as it is for a non-commercial purpose and that the organisation is not paying a consultant to carry out this work.
1 minute read
Institute of Community Directors Australia
General
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
scheduled

The Tuff Stuff: Volunteer Performance Counselling 

While managing volunteers is generally rewarding, there are times when performance issues need to be addressed. Performance counselling may be necessary to clarify concerns, support improvement and maintain a positive volunteering environment.
Volunteering Victoria
–
Free
scheduled

SEEK Volunteer drop-in support session

On 30 July, Volunteering Queensland replaced member access to the VIKTOR volunteer recruitment platform with SEEK Volunteer. Join this drop-in support session, co-hosted with the SEEK Volunteer team, to get help navigating the platform.
Volunteering Queensland
–
Free
scheduled

Ready to Volunteer

Thinking about volunteering but not sure where to begin? Whether you’re looking to give back, meet new people, gain experience, or simply try something new, this workshop will help you find your place in the volunteering community.
–
Free