Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Articles & Reports
1 minute read

So what? Volunteering impact measurement – top tips to get you started

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides practical advice on how to measure and demonstrate the impact of volunteer involvement. It outlines key considerations for identifying outcomes, collecting evidence and reporting on results.

The resource supports organisations to link volunteer contributions to broader organisational goals, strengthening understanding of impact and supporting strategic decision-making.

Benefits for volunteer managers

  • measure and evaluate volunteering impact
  • demonstrate volunteer value to stakeholders and funders
  • recognise volunteers and volunteering contribution.

How to apply this resource

This guide is most useful when developing evaluation frameworks, reporting on volunteer impact, or strengthening organisational approaches to measurement and quality improvement.

Downloads and sources

Visit source (opens in new tab)

More about the authors

National organisation supporting volunteering and volunteer development across Scotland.
disclosures@volunteerscotland.org.uk Contact Volunteer Scotland
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab)
Collaborative network supporting leadership, connection and development across the volunteering sector in Scotland.
hello@scottishvolunteeringforum.org.uk Contact Scottish Volunteering Forum
Visit website (opens in new tab)
(opens in new tab)
Devolved government responsible for public services, policy and legislation in Scotland.
ceu@gov.scot 0300 244 4000 Contact Scottish Government
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Templates

Supporting your volunteers

Guidance on how to effectively support volunteers throughout their involvement.
1 minute read
Volunteer Scotland
General
Resources

Actions for Volunteer Linking Organisations to Support Online Accessibility for Volunteer Involving Organisations

The VIO Online Accessibility Survey highlights digital gaps in volunteering. It offers strategies, tools, and grants to boost digital capacity, especially for rural and small VIOs, promoting inclusive access and engagement across Australia.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

The Role of Volunteer Management

Strengthen your volunteer management practice by exploring the key roles and responsibilities of volunteer leaders. Gain practical strategies to improve recruitment, engagement, inclusion, wellbeing and retention.
VolunteeringWA
–
Free
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
–
Free
scheduled

Let's Talk Diversity and Inclusion in Volunteering - Launceston

Join A Fairer World and the Hobart Human Library for an interactive workshop on diversity, inclusion and unconscious bias. Hear lived experiences, challenge assumptions and gain practical tools to create more inclusive volunteer programs and workplaces.
Volunteering Tasmania
–
A$20.00