Skip to main content
Create an account for suggestions personalised to you and your organisation
Articles & Reports
1 minute read

Briefing and debriefing templates for spontaneous volunteer operations

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This resource provides two practical templates to support organisations managing spontaneous volunteers during emergency operations. It covers key considerations for both briefing volunteers before deployment and debriefing them following their involvement.

The templates are designed for Volunteering Involving Organisations involved in emergency response and recovery and support consistent communication, safety awareness and reflective practice when working with spontaneous volunteers.

Benefits for volunteer managers

  • supports clear and consistent briefing of spontaneous volunteers.
  • helps ensure volunteers understand roles, safety and expectations.
  • supports structured debriefing and reflection after operations.
  • contributes to learning, wellbeing and continuous improvement.

How to apply this resource

This resource is most useful when preparing volunteers for emergency deployment, conducting post activity debriefs, or reviewing briefing and debriefing practices as part of emergency volunteer management.

Downloads and sources

More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Volunteer information sessions

Guide on developing and hosting volunteer information sessions.
1 minute read
Volunteering Australia
General
Examples

Sample reference check template

Template to support organisations to complete structured reference checks during volunteer recruitment.
1 minute read
Volunteer Ireland
General
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Ready to Volunteer

Thinking about volunteering but not sure where to begin? Whether you’re looking to give back, meet new people, gain experience, or simply try something new, this workshop will help you find your place in the volunteering community.
Free
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers.
Volunteering Victoria
Free
scheduled

Use Communication to Build Relationships (CHCCOM002) for Volunteer Leaders

Explore communication techniques, responding to difficult conversations and communication barriers. Use Communication to Build Relationships (CHCCOM002) can be taken as a professional development workshop or a nationally recognised unit of competency.
The Centre for Volunteering
Check Listing for Details