Skip to main content
Create an account for suggestions personalised to you and your organisation
Articles & Reports
1 minute read

Briefing and debriefing templates for spontaneous volunteer operations

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This resource provides two practical templates to support organisations managing spontaneous volunteers during emergency operations. It covers key considerations for both briefing volunteers before deployment and debriefing them following their involvement.

The templates are designed for Volunteering Involving Organisations involved in emergency response and recovery and support consistent communication, safety awareness and reflective practice when working with spontaneous volunteers.

Benefits for volunteer managers

  • supports clear and consistent briefing of spontaneous volunteers.
  • helps ensure volunteers understand roles, safety and expectations.
  • supports structured debriefing and reflection after operations.
  • contributes to learning, wellbeing and continuous improvement.

How to apply this resource

This resource is most useful when preparing volunteers for emergency deployment, conducting post activity debriefs, or reviewing briefing and debriefing practices as part of emergency volunteer management.

Downloads and sources

More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Recruiting Volunteers

These webinar, e-learning and guides offer best practices for recruiting volunteers, including recruitment selection, reference checks and interviews.
1 minute read
Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Volunteer Rights and Responsibilities - Plain Language

Outlining volunteer rights and responsibilities ensures a smooth experience for all. Use this plain-language template from the national VMA project and SCOPE Australia to guide your own document.
1 minute read
The Knowledge Base, National Volunteer Management Activity Project
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
Free
scheduled

Focus Group: Volunteering in Health

This focus group invites participants to share experiences of volunteering in health. Insights will help inform future policy, support and best practice to strengthen volunteer involvement across health services and improve outcomes.
The Centre for Volunteering
Free
scheduled

Bridge to Volunteering - An introduction to volunteering

This workshop introduces volunteering, including its benefits, rights and responsibilities, and how to get involved. Learn how to find suitable roles and explore opportunities to participate in volunteering in your community.
The Centre for Volunteering
Free