Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Research and Reports
1 minute read

Predictors of turnover amongst volunteers A systematic review and meta‐analysis

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This document offers a comprehensive analysis of why volunteers leave and how to keep them engaged. Through a detailed examination of 117 studies, it identifies crucial factors like job satisfaction, communication, and organizational support that influence a volunteer's decision to stay or leave.

Benefits for Volunteer Involving Organisations

Organisations can greatly benefit from this research by understanding the specific needs and motivations of their volunteers. Implementing strategies based on these insights can lead to improved retention rates, saving time and resources in recruiting and training new volunteers.

Practical Applications for Volunteer Management

For volunteer managers, this document provides a clear framework to enhance volunteer engagement. By focusing on effective communication, creating meaningful work designs, and fostering a supportive environment, managers can build a committed volunteer workforce. The emphasis on positive job attitudes and intrinsic motivation highlights the path towards a more satisfied and stable volunteer base.

Summary

This research not only sheds light on the complexities of volunteer turnover but also offers practical solutions for organisations aiming to retain their valuable volunteer workforce.

Forner, V. W., Holtrop, D., Boezeman, E. J., Slemp, G. R., Kotek, M., Kragt, D., Askovic, M., & Johnson, A. (2024). Predictors of turnover amongst volunteers: A systematic review and meta-analysis. Journal of Organizational Behavior, 45(3), 434–458. https://doi.org/10.1002/job.2729


Downloads and sources

More about the authors









Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!


More like this

Resources

Developing Volunteer Roles

This article and guides help organisations develop effective volunteer roles
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Volunteer Training

This guide highlights the importance of volunteer training for skill development, safety, and volunteer satisfaction. It offers tips for creating and delivering training programs.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
e-learning

BeConnected Program

Be Connected is a Australian government initiative designed to bridge the digital gap and equip older volunteers with the skills they need to thrive in today's online world.
1 minute read
Be Connected
Culturally and Linguistically Diverse (CALD), Older Volunteers +2 more
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
Free
scheduled

Let's Talk Diversity and Inclusion in Volunteering

This workshop will support you to strengthen your organisation's volunteering programs to be equitable, respectful and inclusive with practical tools, and open and honest discussions.
Volunteering Tasmania
A$20.00
scheduled

Respect and Resilience Part 1

This webinar equips volunteers and volunteer leaders with practical strategies to manage challenging behaviour. Learn how to identify early warning signs, de‑escalate situations, build resilience, and stay psychologically safe in customer‑facing roles.
The Centre for Volunteering
Free