Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Research and Reports
1 minute read

Predictors of turnover amongst volunteers A systematic review and meta‐analysis

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This document offers a comprehensive analysis of why volunteers leave and how to keep them engaged. Through a detailed examination of 117 studies, it identifies crucial factors like job satisfaction, communication, and organizational support that influence a volunteer's decision to stay or leave.

Benefits for Volunteer Involving Organisations

Organisations can greatly benefit from this research by understanding the specific needs and motivations of their volunteers. Implementing strategies based on these insights can lead to improved retention rates, saving time and resources in recruiting and training new volunteers.

Practical Applications for Volunteer Management

For volunteer managers, this document provides a clear framework to enhance volunteer engagement. By focusing on effective communication, creating meaningful work designs, and fostering a supportive environment, managers can build a committed volunteer workforce. The emphasis on positive job attitudes and intrinsic motivation highlights the path towards a more satisfied and stable volunteer base.

Summary

This research not only sheds light on the complexities of volunteer turnover but also offers practical solutions for organisations aiming to retain their valuable volunteer workforce.

Forner, V. W., Holtrop, D., Boezeman, E. J., Slemp, G. R., Kotek, M., Kragt, D., Askovic, M., & Johnson, A. (2024). Predictors of turnover amongst volunteers: A systematic review and meta-analysis. Journal of Organizational Behavior, 45(3), 434–458. https://doi.org/10.1002/job.2729


Downloads and sources

More about the authors









Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!


More like this

Factsheets

Unpaid Work

An outline of what is unpaid work including information on unlawfulness, vocational placements, trials, work experience and volunteering.
1 minute read
Fair Work Australia
General
Resources

Engaging and Leading Volunteers

This article and guides provide an overview of volunteer engagement for leaders who manage volunteers.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, The Knowledge Base
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
scheduled

Volunteering SA&NT Member's Volunteer Management Forum

This member-only event brings together volunteer leaders to explore best‑practice volunteer engagement, share real-world insights and strengthen sector connections. Guest speaker presentation on Tech & AI in Volunteer Management, panel on the stages of volunteer involvement cycle and catered lunch.
Volunteering SA&NT
Free
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
Volunteering Victoria
FREE
scheduled

Introduction to the Volunteer Involvement Cycle

Introducing the Volunteer Involvement Cycle, a new resource aligned with the National Standards for Volunteer Involvement. This session guides you through the key stages of volunteer engagement, equipping you with the knowledge and tools to run an effective, sustainable & impactful volunteer program
Volunteering Victoria
FREE