Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Research and Reports
1 minute read

Predictors of turnover amongst volunteers A systematic review and meta‐analysis

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This document offers a comprehensive analysis of why volunteers leave and how to keep them engaged. Through a detailed examination of 117 studies, it identifies crucial factors like job satisfaction, communication, and organizational support that influence a volunteer's decision to stay or leave.

Benefits for Volunteer Involving Organisations

Organisations can greatly benefit from this research by understanding the specific needs and motivations of their volunteers. Implementing strategies based on these insights can lead to improved retention rates, saving time and resources in recruiting and training new volunteers.

Practical Applications for Volunteer Management

For volunteer managers, this document provides a clear framework to enhance volunteer engagement. By focusing on effective communication, creating meaningful work designs, and fostering a supportive environment, managers can build a committed volunteer workforce. The emphasis on positive job attitudes and intrinsic motivation highlights the path towards a more satisfied and stable volunteer base.

Summary

This research not only sheds light on the complexities of volunteer turnover but also offers practical solutions for organisations aiming to retain their valuable volunteer workforce.

Forner, V. W., Holtrop, D., Boezeman, E. J., Slemp, G. R., Kotek, M., Kragt, D., Askovic, M., & Johnson, A. (2024). Predictors of turnover amongst volunteers: A systematic review and meta-analysis. Journal of Organizational Behavior, 45(3), 434–458. https://doi.org/10.1002/job.2729


Downloads and sources

More about the authors









Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!


More like this

Articles & Reports

International Corporate Volunteering Resources

This is a collection of resources on corporate volunteering, compiled by the International Association for Volunteer Effort (IAVE). It offers insights into the current state and trends of corporate volunteering in a post-pandemic world.
2 minute read
International Association for Volunteer Effort
General
Resources

Volunteer Voices (Diversity, Equity, Inclusion and Belonging)

This video and eLearning course helps to teach volunteer managers about diversity, equity, inclusion, and belonging in volunteer programs.
1 minute read
Settlement Services International, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Foundations of Volunteer Management: Work Legally and Ethically

This unit explores Australia’s legal system and ethical frameworks, equipping you to apply laws, manage ethical dilemmas, and uphold integrity at work. Aligned with CHCLEG001, it builds practical skills for legal compliance and ethical decision-making.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

AI 101 for NFPs

Join us to demystify what artificial intelligence (AI) means for the not-for-profit sector, focusing on what AI is, how it works and its practical benefits and challenges.
Volunteering SA&NT
Free
scheduled

Growth Pathways: Strategic Volunteer Training and Development

This webinar explores how to design a strategic, needs‑based approach to volunteer training and development. Learn how to identify skill gaps, deliver timely training and support volunteer growth to improve retention and program impact.
The Centre for Volunteering
Free
scheduled

Respect and Resilience Part 1

This webinar equips volunteers and volunteer leaders with practical strategies to manage challenging behaviour. Learn how to identify early warning signs, de‑escalate situations, build resilience, and stay psychologically safe in customer‑facing roles.
The Centre for Volunteering
Free