Skip to main content
Create an account for suggestions personalised to you and your organisation
Research and Reports
1 minute read

Predictors of turnover amongst volunteers A systematic review and meta‐analysis

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This document offers a comprehensive analysis of why volunteers leave and how to keep them engaged. Through a detailed examination of 117 studies, it identifies crucial factors like job satisfaction, communication, and organizational support that influence a volunteer's decision to stay or leave.

Benefits for Volunteer Involving Organisations

Organisations can greatly benefit from this research by understanding the specific needs and motivations of their volunteers. Implementing strategies based on these insights can lead to improved retention rates, saving time and resources in recruiting and training new volunteers.

Practical Applications for Volunteer Management

For volunteer managers, this document provides a clear framework to enhance volunteer engagement. By focusing on effective communication, creating meaningful work designs, and fostering a supportive environment, managers can build a committed volunteer workforce. The emphasis on positive job attitudes and intrinsic motivation highlights the path towards a more satisfied and stable volunteer base.

Summary

This research not only sheds light on the complexities of volunteer turnover but also offers practical solutions for organisations aiming to retain their valuable volunteer workforce.

Downloads and sources

More about the authors

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Volunteer Involvement Cycle

The Volunteer Involvement Cycle guides managers through Prepare, Recruit, Support, and Evaluate stages, aligning with National Standards to enhance volunteer engagement. Developed under the National Volunteer Management Activity project.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, Volunteering Australia, National Volunteer Management Activity Project
Resources

Language Guides

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, emapthy and de-escalation.
1 minute read
The Centre for Volunteering, The Knowledge Base
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

Masterclass: Advanced Communication for Volunteer Leaders

Discover advanced communication and resolution skills with communication and conflict expert, Tulsi van de Graaff
The Centre for Volunteering
Check Listing for Details
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
Free
scheduled

October Volunteer Leadership Network meeting 2026

Volunteering is strongest when it is understood, valued and supported across an organisation, not just by volunteer leaders. Hear how one organisation built awareness, gained support and created shared ownership of volunteering. Explore practical ideas.
Volunteering Queensland
Free