Skip to main content
Create an account for suggestions personalised to you and your organisation
Examples
1 minute read

Volunteer handbook

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This resource provides an example of a comprehensive volunteer handbook. The handbook sets clear expectations for volunteers and outlines organisational policies, procedures and supports.

Benefits for volunteer managers

  • develop volunteer handbook
  • set clear expectations for volunteers including roles, responsibilities and communication
  • understand work health and safety requirements
  • define conduct and behaviour standards.

How to apply this resource

Use this example as a reference when developing or updating your own volunteer handbook.

Downloads and sources

More about the author

The Western Australian Department of Biodiversity, Conservation and Attraction is responsible for promoting biodiversity and conservation through sustainable management of WA’s species, ecosystems, lands and the attractions in their care.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Factsheets

Work Health and Safety Factsheet

Factsheet outlining practical actions sporting clubs can take to support the health and safety of volunteers and others involved with the club.
1 minute read
Volunteering WA
General
Factsheets

Evidence based recovery from trauma resources

Collection of evidence based resources supporting recovery from trauma, including guidance for individuals and those providing care and support.
1 minute read
Phoenix Australia
Mental Health and Wellbeing
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
scheduled

Masterclass: Diversity, Inclusive Language, and Unconscious Bias

Understand the needs of diverse volunteers, create welcoming and inclusive experiences, and address unconscious bias.
The Centre for Volunteering
Check Listing for Details
scheduled

National Standards Conversations

The session includes small-group discussions, where participants can share their approaches, ask questions, and explore challenges in a collaborative setting. You’ll also have the opportunity to seek guidance from our experienced trainer.
Volunteering Victoria
Free
scheduled

Let's Talk Diversity and Inclusion in Volunteering - Launceston

Join A Fairer World and the Hobart Human Library for an interactive workshop on diversity, inclusion and unconscious bias. Hear lived experiences, challenge assumptions and gain practical tools to create more inclusive volunteer programs and workplaces.
Volunteering Tasmania
A$20.00