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Actions for Volunteer Linking Organisations to Support Online Accessibility for Volunteer Involving Organisations

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The volunteering landscape and wider volunteering ecosystem are rapidly changing around us, and the use of technology and engagement platforms have become increasingly important in ensuring volunteers and the organisations supporting them remain informed, connected, and can easily access the support they need.

The VIO Online Accessibility Survey, conducted in 2023, highlighted issues in the capability of individuals to access materials to support volunteers based on many factors.

The Report findings serve as a clear roadmap for the volunteering sector, Government partners, and wider stakeholders to determine where future resourcing and capability building activities should be targeted and how to

track their impact over time more easily.

This document offers practical tips and advice on how Volunteer Peak Bodies can support digital capacity and capability among VIOs in their respective states.


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More about the authors


VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.

Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.


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