A new model for citizen engagement

This article explores emerging models for citizen engagement, focusing on how local volunteering groups can be structured and supported to drive community participation and social impact. It highlights shifts in how organisations engage individuals in collective action.

The paper examines how more flexible, network based and community driven approaches can strengthen participation and improve program outcomes across the not-for-profit sector.

Benefits for volunteer managers

• understand emerging models of volunteer engagement
• understand community-led and network-based approaches to volunteering
• strengthen community participation and social impact through volunteering.

How to apply this resource

This resource is useful when designing or reviewing volunteer programs, exploring new engagement approaches or strengthening community participation in organisational activities.