Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

Volunteer Reward and Recognition

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Volunteers play a crucial role in many organisations, and understanding what motivates them can help in retaining their valuable contributions. This document explores the key factors that drive volunteer motivation and offers practical ways to show appreciation.

Summary

This document highlights the importance of valuing and appreciating volunteers. It offers practical strategies for volunteer organisations to enhance motivation and retention, such as saying thank you, including volunteers in decision-making, and offering training sessions. Implementing these strategies can lead to a more engaged and committed volunteer workforce.

Benefits for Volunteer Involving Organisations

This resource is beneficial for volunteer organisations and management practitioners as it provides insights into effective volunteer appreciation strategies. By implementing these strategies, organisations can enhance volunteer satisfaction and retention.

Practical Applications

Volunteers are motivated by feeling valued, respected, and appreciated. They also seek opportunities for personal and professional growth. Rather than flashy displays, volunteers prefer meaningful rewards and recognition. Volunteer organisations can apply these insights by:

  • Saying thank you

  • Holding team meetings

  • Including volunteers in decision-making

  • Using newsletters and social media stories

  • Offering training sessions, gift cards, and certificates

  • Organising events/functions

  • Appointing dedicated volunteer coordinators

Downloads and sources

More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Volunteer Voices (Diversity, Equity, Inclusion and Belonging)

This video and eLearning course helps to teach volunteer managers about diversity, equity, inclusion, and belonging in volunteer programs.
1 minute read
Settlement Services International, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Foundations of Volunteer Management: Recruit, Induct and Support Volunteers

This e-learning unit builds skills in recruiting, inducting, and supporting volunteers. Learn to craft roles, market effectively, manage risks, and run smooth inductions. Aligned with CHCVOL003, it supports strong volunteer engagement and program success.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Guides

Welcome to volunteering

Guide for people considering volunteering, outlining what to expect and key things to consider before getting involved.
1 minute read
City of Swan
General
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
Free
scheduled

Board Inductions for Not-for-profits - July 2026

This webinar explores effective board induction processes for not‑for‑profits. Learn how to prepare, onboard and support board members, clarify roles and responsibilities, and implement induction practices that strengthen governance.
Justice Connect's Not-for-profit Law Training
A$49.00