Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

Volunteer Reward and Recognition

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Volunteers play a crucial role in many organisations, and understanding what motivates them can help in retaining their valuable contributions. This document explores the key factors that drive volunteer motivation and offers practical ways to show appreciation.

Summary

This document highlights the importance of valuing and appreciating volunteers. It offers practical strategies for volunteer organisations to enhance motivation and retention, such as saying thank you, including volunteers in decision-making, and offering training sessions. Implementing these strategies can lead to a more engaged and committed volunteer workforce.

Benefits for Volunteer Involving Organisations

This resource is beneficial for volunteer organisations and management practitioners as it provides insights into effective volunteer appreciation strategies. By implementing these strategies, organisations can enhance volunteer satisfaction and retention.

Practical Applications

Volunteers are motivated by feeling valued, respected, and appreciated. They also seek opportunities for personal and professional growth. Rather than flashy displays, volunteers prefer meaningful rewards and recognition. Volunteer organisations can apply these insights by:

  • Saying thank you

  • Holding team meetings

  • Including volunteers in decision-making

  • Using newsletters and social media stories

  • Offering training sessions, gift cards, and certificates

  • Organising events/functions

  • Appointing dedicated volunteer coordinators

Downloads and sources

More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Research and Reports

Paradoxes Within the Management of Volunteers

This research offers a different perspective on volunteer management in non-profit organisations, moving beyond traditional ideas of challenges and solutions.
1 minute read
Anders la Cour, Lesley Hustinx, Nina Eliasoph
General
Guides

Welcome to volunteering

Guide for people considering volunteering, outlining what to expect and key things to consider before getting involved.
1 minute read
City of Swan
General
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Understanding the National Strategy for Volunteering Webinar

This session explores the Strategy’s priorities, progress and future direction, highlighting key opportunities and challenges for volunteering in Australia. Ideal preparation for conference attendees and anyone contributing to the next Action Plan.
Volunteering Queensland
Free
scheduled

Gladstone Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Gladstone Regional Council invite you to connect with the 2026 Queensland Volunteering Conference through an affordable local satellite event.
Volunteering Queensland
A$38.00
scheduled

Not-for-profit Risk: Current Legal Issues for the Board Agenda - Sep 2026

Stay up to date on key legal risks affecting not-for-profits. This webinar covers psychosocial hazards, privacy, cyber security and AI, with practical guidance on risk management, director liability and governance.
Justice Connect's Not-for-profit Law Training
A$49.00