Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

Volunteer Reward and Recognition

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Volunteers play a crucial role in many organisations, and understanding what motivates them can help in retaining their valuable contributions. This document explores the key factors that drive volunteer motivation and offers practical ways to show appreciation.

Summary

This document highlights the importance of valuing and appreciating volunteers. It offers practical strategies for volunteer organisations to enhance motivation and retention, such as saying thank you, including volunteers in decision-making, and offering training sessions. Implementing these strategies can lead to a more engaged and committed volunteer workforce.

Benefits for Volunteer Involving Organisations

This resource is beneficial for volunteer organisations and management practitioners as it provides insights into effective volunteer appreciation strategies. By implementing these strategies, organisations can enhance volunteer satisfaction and retention.

Practical Applications

Volunteers are motivated by feeling valued, respected, and appreciated. They also seek opportunities for personal and professional growth. Rather than flashy displays, volunteers prefer meaningful rewards and recognition. Volunteer organisations can apply these insights by:

  • Saying thank you

  • Holding team meetings

  • Including volunteers in decision-making

  • Using newsletters and social media stories

  • Offering training sessions, gift cards, and certificates

  • Organising events/functions

  • Appointing dedicated volunteer coordinators

Downloads and sources

More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Information

Including volunteering in your CV

Guidance for volunteers on how to include volunteering experience in a CV or résumé to demonstrate skills and experience.
1 minute read
Volunteering Australia
General
Guides

Guide to performance appraisal

Guide with practical information and templates to support performance appraisal for volunteers and staff.
1 minute read
Volunteering ACT
General
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Future-Ready Volunteering Workshop

These workshops create space for local conversation, shared learning & connection that online sessions can’t match. You’ll unpack what the findings mean for your organisation, test ideas with peers, and leave with practical approaches to use straight away
Volunteering Victoria
Free including lunch
scheduled

Privacy Laws for Not-for-profits: Protecting Personal Information - Aug 2026

Stay up to date on privacy laws for not-for-profits in this practical webinar. Learn key obligations, recent reforms, data breach trends and OAIC priorities, plus how to manage personal information and respond to breaches.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Understanding Not-for-profit Finances - August 2026

Build confidence in not-for-profit financial reporting. This practical webinar explains key responsibilities, reporting updates, and how to read financial statements. Gain clear, plain-language guidance from a Chartered Accountant.
Justice Connect's Not-for-profit Law Training
A$49.00