Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

Volunteer Reward and Recognition

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Volunteers play a crucial role in many organisations, and understanding what motivates them can help in retaining their valuable contributions. This document explores the key factors that drive volunteer motivation and offers practical ways to show appreciation.

Summary

This document highlights the importance of valuing and appreciating volunteers. It offers practical strategies for volunteer organisations to enhance motivation and retention, such as saying thank you, including volunteers in decision-making, and offering training sessions. Implementing these strategies can lead to a more engaged and committed volunteer workforce.

Benefits for Volunteer Involving Organisations

This resource is beneficial for volunteer organisations and management practitioners as it provides insights into effective volunteer appreciation strategies. By implementing these strategies, organisations can enhance volunteer satisfaction and retention.

Practical Applications

Volunteers are motivated by feeling valued, respected, and appreciated. They also seek opportunities for personal and professional growth. Rather than flashy displays, volunteers prefer meaningful rewards and recognition. Volunteer organisations can apply these insights by:

  • Saying thank you

  • Holding team meetings

  • Including volunteers in decision-making

  • Using newsletters and social media stories

  • Offering training sessions, gift cards, and certificates

  • Organising events/functions

  • Appointing dedicated volunteer coordinators

Downloads and sources

More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Group capacity building

Guide with tools and templates to help small community groups build capacity, sustainability and effective outcomes.
1 minute read
Volunteering Queensland, Scottish Drugs Forum
General
Tools or Toolkits

Volunteers in Aged Care Training and Resource Kit

This toolkit intends to help aged care volunteers access training and information. It is also for aged care Volunteer Managers and volunteer-involving organisations to help them meet their volunteer training needs.
1 minute read
Department of Health Disability and Aging
Older Volunteers, General
Guides

Welcome to volunteering

Guide for people considering volunteering, outlining what to expect and key things to consider before getting involved.
1 minute read
City of Swan
General
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
scheduled

Not-for-profit Risk: Current Legal Issues for the Board Agenda - Sep 2026

Stay up to date on key legal risks affecting not-for-profits. This webinar covers psychosocial hazards, privacy, cyber security and AI, with practical guidance on risk management, director liability and governance.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Panel Discussion: AI for Volunteer Leaders

Explore how Artificial Intelligence can support and enhance your role as a volunteer leader.
The Centre for Volunteering
Free
scheduled

Volunteer Management 101 

This interactive workshop provides participants with a sound understanding of best practice volunteer management. Participants will be taken through each stage of the volunteer’s involvement, based on the ‘life cycle’ model of volunteer management.
Volunteering Victoria
Free