Skip to main content
Create an account for suggestions personalised to you and your organisation
Role Descriptions
1 minute read

Writing a Role Description

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Role descriptions play a crucial part in the recruitment and management of volunteers. They provide a clear outline of what is expected from a volunteer, detailing tasks, the time commitment required, and the location of the volunteering activity. This clarity helps in managing expectations and ensuring that volunteers are well-suited for their roles.

Benefits for Volunteer Involving Organisations

For volunteer organisations, these descriptions are invaluable. They align with the National Standards for Volunteer Involvement, ensuring that all practices meet high-quality benchmarks. This alignment not only enhances the management process but also boosts the effectiveness of volunteer involvement.

Advantages for Volunteer Management Practitioners

Volunteers benefit significantly from clear role descriptions. They receive detailed information on the role, including the outcomes and goals, necessary training, background checks, qualifications needed, and the benefits of the role. This comprehensive approach ensures that volunteers are fully informed and can engage in roles that match their skills and interests.

Summary

In summary, role descriptions are essential tools for both volunteer organisations and the volunteers themselves. They streamline the recruitment process, improve volunteer management, and ensure a rewarding experience for all parties involved.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Templates

Innovative student engagement: a perspective

Resource exploring how organisations can effectively engage students in volunteering through evidence based criteria and approaches.
1 minute read
Volunteering Queensland
Youth or Student
Guides

Volunteer role descriptions

Guide outlining how to create clear and effective volunteer role descriptions.
1 minute read
Volunteer Scotland
General
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
scheduled

2026 Queensland Volunteering Conference

Join volunteer leaders and sector professionals at the 2026 Queensland Volunteering Conference to explore sustainable futures, share insights, strengthen practice and build lasting community impact.
Volunteering Queensland
A$180.00
scheduled

Volunteer Management 101 

This interactive workshop provides participants with a sound understanding of best practice volunteer management. Participants will be taken through each stage of the volunteer’s involvement, based on the ‘life cycle’ model of volunteer management.
Volunteering Victoria
Free
scheduled

3Rs: Recruitment, Retention & Recognition

Participants will use the National Standards for Volunteer Involvement to develop or improve an existing volunteer program so that they can successfully recruit, retain and recognise the important contribution volunteers make.
Volunteering Victoria
Free