Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Information
1 minute read

Carer Gateway

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Summary

Carer Gateway is a website and phone line set up by the Australian Government to connect carers with essential information and support services.

Benefits for Volunteer Involving Organisations and Volunteer Management

Carer Gateway can be a valuable tool to identify individuals who have caring experience, potentially leading them to volunteer opportunities within your organisation.

Many volunteers may also be carers themselves. By understanding the resources available through Carer Gateway, volunteer managers can better support their volunteers' wellbeing.

Application

Volunteer Managers could direct carers that enquire about volunteering to Carer Gateway to explore support services that can help them manage their caring responsibilities alongside volunteering.

Include information about Carer Gateway in volunteer management training to equip staff with knowledge of resources available to support carer volunteers.

Downloads and sources

View original resource
Carer Gateway from Department of Social Services
Visit source (opens in new tab)

More about the author

The Department of Social Services is an Australian Government Department that aims to improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities.
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Information

Not-for-profit Insurance

This guide explains different insurance options for not-for-profit (NFP) organisations in Australia. It covers property, cyber, volunteer, management liability, public liability, and more.
1 minute read
AoN
General
Templates

Sexual harassment

Guide outlining sexual harassment, relevant policies and organisational legal obligations when involving volunteers.
1 minute read
Volunteering Victoria
General
Guides

Guide to onboarding

Practical guide to help organisations onboard volunteers effectively and support a positive start to volunteering.
1 minute read
Volunteering ACT
General
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
scheduled

Privacy Laws for Not-for-profits: Protecting Personal Information - Aug 2026

Stay up to date on privacy laws for not-for-profits in this practical webinar. Learn key obligations, recent reforms, data breach trends and OAIC priorities, plus how to manage personal information and respond to breaches.
Justice Connect's Not-for-profit Law Training
–
A$49.00
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
–
Free
scheduled

August Volunteer Leadership Network meeting 2026

Hear from 2026 Queensland Excellence in Volunteer Management Award recipient Nicole Ashley on designing positive volunteer journeys, improving retention and building a culture of appreciation.
Volunteering Queensland
–
Free