Skip to main content
Create an account for suggestions personalised to you and your organisation
Information
1 minute read

Carer Gateway

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Summary

Carer Gateway is a website and phone line set up by the Australian Government to connect carers with essential information and support services.

Benefits for Volunteer Involving Organisations and Volunteer Management

Carer Gateway can be a valuable tool to identify individuals who have caring experience, potentially leading them to volunteer opportunities within your organisation.

Many volunteers may also be carers themselves. By understanding the resources available through Carer Gateway, volunteer managers can better support their volunteers' wellbeing.

Application

Volunteer Managers could direct carers that enquire about volunteering to Carer Gateway to explore support services that can help them manage their caring responsibilities alongside volunteering.

Include information about Carer Gateway in volunteer management training to equip staff with knowledge of resources available to support carer volunteers.

Downloads and sources

More about the author

The Department of Social Services is an Australian Government Department that aims to improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Volunteer role descriptions

Guide outlining how to create clear and effective volunteer role descriptions.
1 minute read
Volunteer Scotland
General
Guides

Be Prepared: Managing volunteers in emergencies

A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
1 minute read
Volunteering ACT
Emergency Volunteering, General
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Masterclass: Diversity, Inclusive Language, and Unconscious Bias

Understand the needs of diverse volunteers, create welcoming and inclusive experiences, and address unconscious bias.
The Centre for Volunteering
Check Listing for Details
scheduled

Your Year to Lead: A conversation with young people leading through volunteering

Join National Youth Volunteer Week for an inspiring panel of young volunteers from across Australia. Explore how volunteering builds leadership, confidence and connection, and discover practical ideas for engaging and empowering the next generation.
Volunteering Australia
Free
scheduled

The Tuff Stuff: Volunteer Performance Counselling 

While managing volunteers is generally rewarding, there are times when performance issues need to be addressed. Performance counselling may be necessary to clarify concerns, support improvement and maintain a positive volunteering environment.
Volunteering Victoria
Free