Skip to main content
Create an account for suggestions personalised to you and your organisation
Information
1 minute read

Carer Gateway

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Summary

Carer Gateway is a website and phone line set up by the Australian Government to connect carers with essential information and support services.

Benefits for Volunteer Involving Organisations and Volunteer Management

Carer Gateway can be a valuable tool to identify individuals who have caring experience, potentially leading them to volunteer opportunities within your organisation.

Many volunteers may also be carers themselves. By understanding the resources available through Carer Gateway, volunteer managers can better support their volunteers' wellbeing.

Application

Volunteer Managers could direct carers that enquire about volunteering to Carer Gateway to explore support services that can help them manage their caring responsibilities alongside volunteering.

Include information about Carer Gateway in volunteer management training to equip staff with knowledge of resources available to support carer volunteers.

Downloads and sources

More about the author

The Department of Social Services is an Australian Government Department that aims to improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Information

Volunteering in Aged Care

Information for potential and current volunteers, Volunteer Managers and providers, including eligibility and where to find volunteering opportunities.
1 minute read
Department of Health Disability and Aging
First Nations, Youth or Student +14 more
Resources

Foundations of Volunteer Management: Lead Team Effectiveness

Boost leadership in volunteer teams with modules on cohesion, innovation, performance, and communication. Aligned with BSBLDR414, this e-learning supports confident, inclusive leadership and effective issue resolution.
2 minute read
The Knowledge Base, National Volunteer Management Activity Project, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
Tools or Toolkits

Governance Toolkit

The Australian Charities and Not for Profits Commission (ACNC) Governance Toolkit is a collection of resources that will help charities manage four important risk areas: financial abuse; cyber security; working with partners; safeguarding vulnerable people.
1 minute read
Australian Charities and Not-for-profits Commission
General
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Defamation and Not-for-profits - Oct 2026

Delivered by MinterEllison and Justice Connect, this practical webinar for not-for-profits covers defamation law, key defences, social media, complaints, media enquiries, and managing communication risks.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Volunteering SA&NT Roadshow Workshop Riverland SA

Connect with volunteer leaders, coordinators and community organisations to share challenges, solutions and good practice. Explore the National Standards, volunteer engagement tools and support from Volunteering SA & NT.
Volunteering SA&NT
Free
scheduled

Volunteering SA&NT Roadshow Workshop Alice Springs

Connect with volunteer leaders, coordinators and community organisations to share challenges, solutions and good practice. Explore the National Standards, volunteer engagement tools and support from Volunteering SA & NT.
Volunteering SA&NT
Free