Skip to main content
Create an account for suggestions personalised to you and your organisation
Information
1 minute read

Carer Gateway

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Summary

Carer Gateway is a website and phone line set up by the Australian Government to connect carers with essential information and support services.

Benefits for Volunteer Involving Organisations and Volunteer Management

Carer Gateway can be a valuable tool to identify individuals who have caring experience, potentially leading them to volunteer opportunities within your organisation.

Many volunteers may also be carers themselves. By understanding the resources available through Carer Gateway, volunteer managers can better support their volunteers' wellbeing.

Application

Volunteer Managers could direct carers that enquire about volunteering to Carer Gateway to explore support services that can help them manage their caring responsibilities alongside volunteering.

Include information about Carer Gateway in volunteer management training to equip staff with knowledge of resources available to support carer volunteers.

Downloads and sources

More about the author

The Department of Social Services is an Australian Government Department that aims to improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Be Prepared: Managing volunteers in emergencies

A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
1 minute read
Volunteering ACT
Emergency Volunteering, General
Information

Recruiting Volunteers

A guide on recruitment, including information on selection, screening, and types of recruitment.
1 minute read
Volunteering Victoria
General
Resources

Planning and Maintaining a Volunteer Program

This article, guides and e-learning provide an overview of the things you need to set up and maintain a successful volunteer program for your organisation.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
Free
scheduled

2026 Volunteering NSW State Conference Regional

Attend the 2026 Volunteering NSW State Conference at a regional location. This hybrid event brings together sector leaders and practitioners to explore leadership, innovation and inclusion, and build knowledge and best practice in volunteering.
The Centre for Volunteering
Check Listing for Details
scheduled

Bridge to Volunteering - An introduction to volunteering

This introductory workshop explores what volunteering is, its benefits, and the rights and responsibilities of volunteers. Learn how to find a suitable volunteer role and how to get involved in your community with confidence.
The Centre for Volunteering
Free