Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Information
1 minute read

Carer Gateway

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Summary

Carer Gateway is a website and phone line set up by the Australian Government to connect carers with essential information and support services.

Benefits for Volunteer Involving Organisations and Volunteer Management

Carer Gateway can be a valuable tool to identify individuals who have caring experience, potentially leading them to volunteer opportunities within your organisation.

Many volunteers may also be carers themselves. By understanding the resources available through Carer Gateway, volunteer managers can better support their volunteers' wellbeing.

Application

Volunteer Managers could direct carers that enquire about volunteering to Carer Gateway to explore support services that can help them manage their caring responsibilities alongside volunteering.

Include information about Carer Gateway in volunteer management training to equip staff with knowledge of resources available to support carer volunteers.

Downloads and sources

View original resource
Carer Gateway from Department of Social Services
Visit source (opens in new tab)

More about the author

The Department of Social Services is an Australian Government Department that aims to improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities.
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Equipment requirements for volunteer roles

Guide and template to help organisations identify and plan equipment needed to safely involve volunteers in their roles.
1 minute read
Volunteering WA
General
Guides

Creating a positive induction

Guide outlining how to plan and deliver an effective volunteer induction.
1 minute read
Volunteer Scotland
General
Resources

Foundations of Volunteer Management: Recruit, Induct and Support Volunteers

This e-learning unit builds skills in recruiting, inducting, and supporting volunteers. Learn to craft roles, market effectively, manage risks, and run smooth inductions. Aligned with CHCVOL003, it supports strong volunteer engagement and program success.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
scheduled

Growth Pathways: Strategic Volunteer Training and Development

This webinar explores how to design a strategic, needs‑based approach to volunteer training and development. Learn how to identify skill gaps, deliver timely training and support volunteer growth to improve retention and program impact.
The Centre for Volunteering
–
Free
scheduled

Focus Group: Volunteering Local Health Districts Community of Practice

This focus group invites participants to share insights on volunteering within Local Health Districts and a Community of Practice model. Feedback will inform future collaboration, support and best practice to strengthen volunteer involvement.
The Centre for Volunteering
–
Free
scheduled

Starting a Not-for-profit Organisation - July 2026

This webinar introduces the legal basics of starting a not‑for‑profit organisation. Learn about legal structures, incorporation, registration, charity status and key steps to establish and operate a compliant organisation.
Justice Connect's Not-for-profit Law Training
–
Free