Skip to main content
Create an account for suggestions personalised to you and your organisation
Information
1 minute read

Carer Gateway

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Summary

Carer Gateway is a website and phone line set up by the Australian Government to connect carers with essential information and support services.

Benefits for Volunteer Involving Organisations and Volunteer Management

Carer Gateway can be a valuable tool to identify individuals who have caring experience, potentially leading them to volunteer opportunities within your organisation.

Many volunteers may also be carers themselves. By understanding the resources available through Carer Gateway, volunteer managers can better support their volunteers' wellbeing.

Application

Volunteer Managers could direct carers that enquire about volunteering to Carer Gateway to explore support services that can help them manage their caring responsibilities alongside volunteering.

Include information about Carer Gateway in volunteer management training to equip staff with knowledge of resources available to support carer volunteers.

Downloads and sources

More about the author

The Department of Social Services is an Australian Government Department that aims to improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Foundations of Volunteer Management: Work Legally and Ethically

This unit explores Australia’s legal system and ethical frameworks, equipping you to apply laws, manage ethical dilemmas, and uphold integrity at work. Aligned with CHCLEG001, it builds practical skills for legal compliance and ethical decision-making.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Resources

Community-Informed Volunteering

These video and blog resource suite helps volunteer managers tackle operational challenges and boost youth engagement. It blends blogs, vlogs, and training videos to support inclusive, strategic, and effective volunteer leadership.
1 minute read
The Knowledge Base
Information

Background checks

This resource offers detailed guidance on various screening checks, including Working with Children Checks, Police Checks, NDIS Worker Screening Checks, and other types of checks. It also provides information on child safety laws.
1 minute read
Not-For-Profit Law
General
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
scheduled

Governance for Inclusion and Belonging

Explore how leaders, boards and committees can build inclusive volunteer cultures through effective governance, policies and practice. Gain practical strategies to reduce barriers, foster belonging and support diverse volunteer participation.
VolunteeringWA
–
Free
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
–
Free
scheduled

Inclusive Roles

Discover practical ways to redesign volunteer roles by breaking tasks into flexible, accessible opportunities. Learn techniques to attract and engage a more diverse range of volunteers and bring role examples to workshop during the session.
VolunteeringWA
–
Free