Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Information
1 minute read

Carer Gateway

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Summary

Carer Gateway is a website and phone line set up by the Australian Government to connect carers with essential information and support services.

Benefits for Volunteer Involving Organisations and Volunteer Management

Carer Gateway can be a valuable tool to identify individuals who have caring experience, potentially leading them to volunteer opportunities within your organisation.

Many volunteers may also be carers themselves. By understanding the resources available through Carer Gateway, volunteer managers can better support their volunteers' wellbeing.

Application

Volunteer Managers could direct carers that enquire about volunteering to Carer Gateway to explore support services that can help them manage their caring responsibilities alongside volunteering.

Include information about Carer Gateway in volunteer management training to equip staff with knowledge of resources available to support carer volunteers.

Downloads and sources

View original resource
Carer Gateway from Department of Social Services
Visit source (opens in new tab)

More about the author

The Department of Social Services is an Australian Government Department that aims to improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities.
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Tools or Toolkits

Governance Toolkit

The Australian Charities and Not for Profits Commission (ACNC) Governance Toolkit is a collection of resources that will help charities manage four important risk areas: financial abuse; cyber security; working with partners; safeguarding vulnerable people.
1 minute read
Australian Charities and Not-for-profits Commission
General
Resources

Engaging with Aboriginal and Torres Strait Islander Peoples

This article, links and guides assist volunteer organisations in building respectful partnerships with Aboriginal and Torres Strait Islander communities including resources on cultural awareness and engagement.
1 minute read
Australian Institute of Aboriginal Studies, Reconciliation Australia, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Panel Discussion: AI for Volunteer Leaders

Explore how Artificial Intelligence can support and enhance your role as a volunteer leader.
The Centre for Volunteering
–
Free
scheduled

Not-for-profit Risk: Current Legal Issues for the Board Agenda - Sep 2026

Stay up to date on key legal risks affecting not-for-profits. This webinar covers psychosocial hazards, privacy, cyber security and AI, with practical guidance on risk management, director liability and governance.
Justice Connect's Not-for-profit Law Training
–
A$49.00
scheduled

The Tuff Stuff: Volunteer Performance Counselling 

While managing volunteers is generally rewarding, there are times when performance issues need to be addressed. Performance counselling may be necessary to clarify concerns, support improvement and maintain a positive volunteering environment.
Volunteering Victoria
–
Free