Skip to main content
Create an account for suggestions personalised to you and your organisation
Guides
1 minute read

Writing a code of conduct

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide explains the purpose of a code of conduct and its role in supporting safe and respectful volunteering. The resource outlines key elements to include in a code of conduct and provides guidance on setting clear expectations for behaviour.

Benefits for volunteer managers

  • develop a code of conduct
  • define expected standards of behaviour
  • clarify roles, responsibilities and accountability.

How to apply this resource

Use this guide when developing or reviewing a volunteer code of conduct to ensure it is clear, relevant and fit for purpose.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Where to advertise volunteer roles

Guide outlining different options and channels for advertising volunteer roles to support effective recruitment.
1 minute read
Volunteering WA
General
Guides

Dealing with conflict

Guide providing practical advice for managing and resolving conflict involving volunteers.
1 minute read
Volunteering Victoria
General
Resources

Engaging Newly Arrived Migrants

This article explains how volunteering helps new migrants in Australia connect, learn & contribute. It includes resources to help recruit and support migrant volunteers.
1 minute read
Canterbury City Community Centre - Skills Training and Resource Service, Special Broadcasting Service (SBS), Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Gladstone Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Gladstone Regional Council invite you to connect with the 2026 Queensland Volunteering Conference through an affordable local satellite event.
Volunteering Queensland
A$38.00
scheduled

Use Communication to Build Relationships (CHCCOM002) for Volunteer Leaders

Explore communication techniques, responding to difficult conversations and communication barriers. Use Communication to Build Relationships (CHCCOM002) can be taken as a professional development workshop or a nationally recognised unit of competency.
The Centre for Volunteering
Check Listing for Details
scheduled

Managing Volunteers in Grassroots Settings: The Basics 2 hours

Designed for grassroots organisations, this workshop introduces the fundamentals of managing volunteers across the volunteer lifecycle.
Volunteering Victoria
Free