Volunteer role descriptions – a guide

This guide provides practical advice on creating volunteer role descriptions. It highlights the importance of clearly defining roles, responsibilities and expectations to support effective volunteer engagement.

The resource encourages organisations to take time to consider what roles involve, supporting meaningful conversations with prospective volunteers and strengthening recruitment outcomes.

Benefits for volunteer managers

• develop clear and structured volunteer role descriptions and expectations
• design position description templates
• improve volunteer recruitment and retention outcomes
• strengthen alignment between organisational needs and volunteer roles.

How to apply this resource

This guide is most useful when designing volunteer roles, reviewing existing role descriptions, or strengthening recruitment practices through clearer expectations and role clarity.