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2 minute read

Foundations of Volunteer Management: Lead Team Effectiveness

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Overview

The Lead Team Effectiveness unit is designed to enhance your leadership skills, focusing on building cohesive teams, effective communication, and resolving issues within your volunteer organisation. These skills are vital for those aiming to foster a positive, productive team environment, ensuring alignment with organisational goals.

Throughout this unit, you will delve into various aspects of team leadership, including setting clear goals, understanding team dynamics, promoting innovation, and managing team performance. The modules cover essential strategies for encouraging team cohesion, supervising team performance, liaising with management, and effectively resolving workplace issues.

You will gain practical skills in communicating effectively with both team members and management, making informed decisions, and developing strategies to enhance team productivity and innovation. The unit also emphasises the importance of fostering an inclusive dialogue, addressing challenges proactively, and cultivating a supportive team culture.

By the end of this unit, you'll be equipped to lead with confidence, navigate complex discussions, and contribute significantly to your team's and organisation's success. This unit is ideal for aspiring or current volunteer leaders seeking to improve their leadership capabilities and drive team effectiveness in today's dynamic environments.

These modules have been designed with consideration to the performance criteria outlined in training package - BSBLDR414 - Lead Team Effectiveness

Click on the module titles to launch the e-Learning.

Leadership in Volunteer Environments - This module is designed to help you lead teams of staff and volunteers within volunteer organisations in Australia. This module delves into what it means to be a leader in a volunteer organisation, focusing on the unique challenges of volunteer organisations. You'll learn about the differences between teams and groups, the lifecycle of teams, and team dynamics.

Team Objectives and Work Processes - In this module, you'll explore how to create effective, cohesive teams at work. You'll learn about setting clear goals, aligning team efforts, team planning, and the art of communication with stakeholders.

Team Innovation and Productivity - In this module, you'll learn to enhance team efficiency and creativity by embedding innovation and productivity measures into work plans. This module also covers maximising team potential, understanding and applying productivity measures, the essence of innovation, and integrating innovation into daily tasks.

Managing Team Performance - In this module, you'll explore the distinction between leadership and management, exploring the qualities that define effective leaders. Through topics like the art of leadership, tips for leading teams, and effective performance planning, you'll learn how to guide your team towards achieving set outcomes.

Promoting Team Cohesion - In this module, you'll delve into methods to improve team unity and effectiveness. You'll discover how to motivate team members to take responsibility for their roles, support each other, and provide constructive feedback.

Supervising Team Performance - In this module, you'll tackle supervising team performance with a focus on fostering participation, responsibility, and resolving issues to enhance productivity. You'll learn how to encourage team engagement, support problem-solving, and model exemplary behaviour, setting a standard for your team.

Liaising with Management - In this module, you'll learn how to establish and maintain effective communication between line management and your team. Starting with the basics of open communication, you'll explore how to relay information, address unresolved issues, and ensure that both team and management objectives are aligned.

Resolving Issues - In this module, you'll discover strategies for addressing unresolved issues and communicating these issues to line management, as well as relaying management's decisions back to the team.


This e-Learning package has been developed under the National Volunteer Management Activity project.


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More about the authors


VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.

Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.


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