Resources
- Sourced from: The Knowledge Base (view original)
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Volunteer Handbook
Overview
This Volunteer Handbook E-learning Series will help your volunteers to get started and becoming a fantastic volunteer.
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Use Communication to Build Relationships
This online course teaches communication skills for building trust, managing conflict, and fostering collaboration in the workplace.
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- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
Developing Policies and Procedures
This article, quick guide and templates help organisations have written volunteer policies and outlines the process for their development.
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- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
Predictors of turnover amongst volunteers A systematic review and meta‐analysis
The research explores the key reasons volunteers decide to stop volunteering, and the secrets to volunteer retention. It draws on insights from 117 studies
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- V. W. Forner, D. Holtrop, E. J. Boezeman, G. R. Slemp, M. Kotek, D. Kragt, M. Askovic, A. Johnson
- General

Tech
VIKTOR
VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database
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Reporting
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VIKTOR Lite
VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database
Recruitment
Onboarding / training
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SEEK Volunteer
SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
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National Standards Deep Dive: Standard 8
Take a deep dive into Standard 8 of the National Standards for Volunteer Involvement
- The Centre for Volunteering
- –
- Free
Introduction to the National Standards for Volunteer Involvement
This workshop guides participants through the National Standards for Volunteer Involvement, Australia’s best practice roadmap for volunteering professionals.
- Volunteering Victoria
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Volunteer Leadership Network Meeting
Join like-minded professionals from across the volunteering ecosystem to share opportunities, challenges and insights. The meeting will feature knowledgeable guest speakers, examples of best practice volunteer leadership and opportunities for discussions.
- Volunteering Queensland
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