Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Policies & Procedures
1 minute read

Developing Policies and Procedures

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This article, quick guide and templates help organisations have written volunteer policies and outlines the process for their development.


Downloads and sources

More about the authors


VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.

Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.

Contribute to the Gateway


More like this

Articles & Reports

Volunteer Recognition

This article and guide highlights the importance of recognising volunteers and provides suggestions of various methods to show your appreciation.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
General
Articles & Reports

Young People as Volunteers: A guide to moving beyond traditional practices

This report by Volunteering Queensland offers strategies for engaging young volunteers, highlighting the importance of a flexible culture, networking, and partnerships. It includes case studies of successful organisations and emphasises the benefits of youth involvement in community activities.
1 minute read
Volunteering Queensland
Youth or Student, Culturally and Linguistically Diverse (CALD) +1 more
Information

Types of Volunteering

This information explores various volunteering options including formal, social action, project-based and more to help you find the right fit.
1 minute read
The Knowledge Base, The Centre for Volunteering
General
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Rethinking Volunteer Recognition and Retention

Take a second look at volunteer recruitment and retention with the Sector Development Coordinator, Tony Ward
The Centre for Volunteering
Free
scheduled

Plain and Easy English Language Part 1 (24 July 2025)

People with intellectual and cognitive disability are often overlooked in the pursuit of website accessibility. This 2 part workshop, facilitated by The Centre for Accessibility Australia, will provide tools in optimising online content for readability to significantly improve access to information.
Volunteering Victoria
Free
scheduled

Panel Discussion: The Importance of Continuous Improvement

Join us for a panel discussion on Standard 8 of the National Standards for Volunteer Involvement
The Centre for Volunteering
Free