Skip to main content
Create an account for suggestions personalised to you and your organisation
Resources
1 minute read

Developing Policies and Procedures

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This article, quick guide and templates help organisations have written volunteer policies and outlines the process for their development.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.
Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.
Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.
Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.
Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Research and Reports

The Role of Volunteers in Co-Producing ‘Whole-of-Society’ Solutions

This article explores how Canada successfully resettled Syrian refugees in 2015 with the help of volunteers. It highlights the importance of co-production, which involves citizens, volunteers, and organizations working together to deliver public services.
1 minute read
Engage Journal
Culturally and Linguistically Diverse (CALD), Migrants +1 more
Resources

Community-Informed Volunteering

These video and blog resource suite helps volunteer managers tackle operational challenges and boost youth engagement. It blends blogs, vlogs, and training videos to support inclusive, strategic, and effective volunteer leadership.
1 minute read
The Knowledge Base
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
scheduled

Bridge to Volunteering - An introduction to volunteering

This introductory workshop explores what volunteering is, its benefits, and the rights and responsibilities of volunteers. Learn how to find a suitable volunteer role and how to get involved in your community with confidence.
The Centre for Volunteering
Free
scheduled

Respect and Resilience Part 1

This webinar equips volunteers and volunteer leaders with practical strategies to manage challenging behaviour. Learn how to identify early warning signs, de‑escalate situations, build resilience, and stay psychologically safe in customer‑facing roles.
The Centre for Volunteering
Free
scheduled

Respect and Resilience Part 2

Webinar builds on Respect and Resilience Part 1, helping volunteers and leaders strengthen skills to manage challenging behaviour. Learn practical techniques to de‑escalate situations, recover from repeated incidents, and maintain psychological safety.
The Centre for Volunteering
Free