Virtual volunteering: best practices and future potentials

This guide explores virtual volunteering, outlining what it is, why organisations choose to use it, and how volunteers can be effectively engaged through digital platforms. It addresses key considerations for designing, managing and supporting online volunteer roles.

The resource is designed for Volunteering Involving Organisations seeking to broaden participation through virtual volunteering and adapt engagement practices to remote and digital environments.

Benefits for volunteer managers

• builds understanding of virtual volunteering models and opportunities.
• supports effective engagement and communication with online volunteers.
• helps organisations design suitable virtual volunteer roles.
• supports inclusive and flexible volunteer participation.

How to apply this resource

This guide is most useful when exploring virtual volunteering options, setting up new online roles, or reviewing engagement practices for volunteers who participate remotely.