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Virtual volunteering: best practices and future potentials

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This guide explores virtual volunteering, outlining what it is, why organisations choose to use it, and how volunteers can be effectively engaged through digital platforms. It addresses key considerations for designing, managing and supporting online volunteer roles.

The resource is designed for Volunteering Involving Organisations seeking to broaden participation through virtual volunteering and adapt engagement practices to remote and digital environments.

Benefits for volunteer managers

  • builds understanding of virtual volunteering models and opportunities.
  • supports effective engagement and communication with online volunteers.
  • helps organisations design suitable virtual volunteer roles.
  • supports inclusive and flexible volunteer participation.

How to apply this resource

This guide is most useful when exploring virtual volunteering options, setting up new online roles, or reviewing engagement practices for volunteers who participate remotely.

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More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
reception@volunteeringqld.org.au 07 3002 7600
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