Skip to main content
Create an account for suggestions personalised to you and your organisation
Research and Reports
1 minute read

Developing Generation-Based Volunteer Management Practices

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Understanding Volunteer Management Across Generations

Volunteer management is crucial for nonprofit organisations, especially when it comes to engaging and retaining volunteers from different generations. This study delves into the experiences of volunteers across five generations in metro Atlanta, aiming to develop practices that cater to each group's unique needs.

Generational Preferences in Volunteering

The research highlights that each generation has distinct preferences for recruitment, recognition, and retention. For instance, older generations like the Silent Generation and Baby Boomers prefer traditional methods such as word-of-mouth recruitment and annual recognition events. In contrast, younger generations, including Generation X, Y (Millennials), and s, lean towards digital platforms for recruitment and prefer more immediate forms of recognition, like thank-you emails.

Key Findings for Nonprofits

The study suggests that understanding these generational differences is key to developing effective volunteer management practices. By tailoring approaches to each generation's values and preferences, organisations can improve volunteer engagement and retention. This includes offering meaningful opportunities, flexibility, and creating multigenerational marketing strategies.

Summary

For nonprofit organisations looking to bridge the volunteer generation gap, this study offers valuable insights. By adopting generation-based volunteer management practices, nonprofits can enhance their impact and foster positive social change within the community.

Howard, Tonya Renee', "Developing Generation-Based Volunteer Management Practices" (2016). Walden Dissertations and Doctoral Studies. 1970.

https://scholarworks.waldenu.edu/dissertations/1970

Downloads and sources

More about the author

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Interviewing and Screening Volunteers

This downloadable template helps volunteer managers conduct effective interviews during the onboarding process.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Information

A Guide to Work Health and Safety for Volunteer Organisations

A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.
1 minute read
Safe Work Australia
General
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Volunteer Screening Deconstructed 

This interactive session examines best-practice volunteer screening, providing practical guidance on implementing robust safeguards that protect your organisation while avoiding unnecessary administrative burden.
Volunteering Victoria
–
Free
scheduled

Cairns Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and FNQ Volunteers Inc invite regional communities to connect with the 2026 Queensland Volunteering Conference. This affordable two-day event ($38) offers local learning, networking and collaboration opportunities.
Volunteering Queensland
–
A$38.00
scheduled

Governance for Inclusion and Belonging

Explore how leaders, boards and committees can build inclusive volunteer cultures through effective governance, policies and practice. Gain practical strategies to reduce barriers, foster belonging and support diverse volunteer participation.
VolunteeringWA
–
Free