Skip to main content
Create an account for suggestions personalised to you and your organisation
Guides
1 minute read

Measuring the impact of volunteering

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides practical advice on how to measure the impact of volunteering. It outlines approaches for evaluating volunteer contributions and understanding the outcomes achieved through volunteer involvement.

The resource supports organisations to build structured evaluation processes, helping demonstrate impact to stakeholders and improve program effectiveness.

Benefits for volunteer managers

  • develop volunteer impact measurement approaches
  • demonstrate the value and impact of volunteering to stakeholders and funders
  • strengthen evaluation and continuous improvement practices.

How to apply this resource

This guide is most useful when evaluating volunteer programs, developing impact reports, or strengthening organisational approaches to measurement and advocacy.

Downloads and sources

More about the author

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Information

Carer Gateway

Carer Gateway is a website and phone line set up by the Australian Government to connect carers with essential information and support services.
1 minute read
Department of Social Services
General
Examples

Make a change: become a volunteer!

Example volunteer leaflet providing information to young people about getting involved in volunteering.
1 minute read
Volunteer Ireland
Youth or Student
Guides

How To Reach and Recruit Volunteers - a guide for multicultural community organisations

This resource offers practical advice on how to promote volunteering opportunities and build a strong volunteer workforce in multicultural organisations. It highlights the importance of clear communication, advertising, and making information accessible.
1 minute read
Department of Social Services
Culturally and Linguistically Diverse (CALD), Migrants +1 more
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

Your Year to Lead: A conversation with young people leading through volunteering

Join National Youth Volunteer Week for an inspiring panel of young volunteers from across Australia. Explore how volunteering builds leadership, confidence and connection, and discover practical ideas for engaging and empowering the next generation.
Volunteering Australia
Free
scheduled

Introduction to the National Standards for Volunteer Involvement

This workshop guides participants through the National Standards for Volunteer Involvement, Australia’s best practice roadmap for volunteering professionals.
Volunteering Victoria
Free
scheduled

3Rs: Recruitment, Retention & Recognition

Participants will use the National Standards for Volunteer Involvement to develop or improve an existing volunteer program so that they can successfully recruit, retain and recognise the important contribution volunteers make.
Volunteering Victoria
Free