Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Guides
1 minute read

Measuring the impact of volunteering

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides practical advice on how to measure the impact of volunteering. It outlines approaches for evaluating volunteer contributions and understanding the outcomes achieved through volunteer involvement.

The resource supports organisations to build structured evaluation processes, helping demonstrate impact to stakeholders and improve program effectiveness.

Benefits for volunteer managers

  • develop volunteer impact measurement approaches
  • demonstrate the value and impact of volunteering to stakeholders and funders
  • strengthen evaluation and continuous improvement practices.

How to apply this resource

This guide is most useful when evaluating volunteer programs, developing impact reports, or strengthening organisational approaches to measurement and advocacy.

Downloads and sources

Visit source (opens in new tab)

More about the author

National organisation supporting volunteering and volunteer development across Scotland.
disclosures@volunteerscotland.org.uk Contact Volunteer Scotland
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Information

Money, volunteers and disability

Resource exploring the economic context for people living with disability and how this can impact participation in volunteering.
1 minute read
Volunteering Victoria
Disability
Tools or Toolkits

Volunteer Value and Cost Calculators

The Volunteer Value and Cost Calculators estimate the financial cost of hiring paid staff to replace volunteer work. Simply enter the number of volunteer hours by age group, and the calculator provides a dollar value based on average local wages and employer costs.
1 minute read
The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
General
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
scheduled

Paying Volunteers and Board Members: What Not-for-profits Need to Know - Oct 2026

A plain-language legal webinar on paying volunteers and board members, covering key legal issues, governance considerations, and best-practice tips to help your organisation make confident, informed decisions.
Justice Connect's Not-for-profit Law Training
–
A$49.00
scheduled

Building an Inclusive Volunteer Program

This interactive workshop will provide participants with the skills and knowledge needed to recruit, engage, and retain a diverse team of volunteers, including reviewing organisational procedures and workplace culture.
Volunteering Victoria
–
Free
scheduled

Understanding your Not-for-profit's Constitution - Nov 2026

Learn how to read, understand and apply your not-for-profit’s constitution with confidence. This practical webinar covers key legal requirements, governance essentials and tips for updating your governing document.
Justice Connect's Not-for-profit Law Training
–
A$49.00