Tips for providing performance feedback to volunteers

This guide provides practical advice for Volunteering Involving Organisations on how to give performance feedback to volunteers in a way that is respectful, timely and constructive. It highlights how effective feedback can motivate volunteers and strengthen relationships.

The resource focuses on both positive and constructive feedback and supports volunteer managers to approach feedback conversations thoughtfully to encourage learning, improvement and ongoing engagement.

Benefits for volunteer managers

• supports clear and respectful performance conversations.
• helps motivate and retain volunteers through constructive feedback.
• builds confidence in managing performance issues.
• strengthens leadership and supervisory practice.

How to apply this resource

This guide is most useful when providing feedback after activities or events, addressing performance concerns, or strengthening ongoing support and development conversations with volunteers.