Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Information
Sourced from: The Knowledge Base (view original) (opens in new tab)
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.

Downloads and sources

Visit source (opens in new tab)

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
info@volunteering.com.au 02 9261 3600
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Information

Actions for Volunteer Linking Organisations to Support Online Accessibility for Volunteer Involving Organisations

The VIO Online Accessibility Survey highlights digital gaps in volunteering. It offers strategies, tools, and grants to boost digital capacity, especially for rural and small VIOs, promoting inclusive access and engagement across Australia.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Culturally and Linguistically Diverse (CALD), Migrants +2 more
Resources

Foundations of Volunteer Management: Lead Team Effectiveness

Boost leadership in volunteer teams with modules on cohesion, innovation, performance, and communication. Aligned with BSBLDR414, this e-learning supports confident, inclusive leadership and effective issue resolution.
2 minute read
The Knowledge Base, National Volunteer Management Activity Project, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Focus Group: Volunteering in Health - Wollongong

This focus group invites participants to share experiences of volunteering in health settings. Your insights will help inform future support, policy and best practice to strengthen health‑related volunteering in NSW.
The Centre for Volunteering
–
Free
scheduled

Creating an Impact: Volunteering for a Cause

This webinar explores how volunteering can create meaningful social impact. Learn how to turn your interests into action, connect with causes you care about, and understand the role volunteers play in driving positive change in communities.
The Centre for Volunteering
–
Free
scheduled

Employment Pathway: Volunteering as a Pathway to Employment

This webinar explores how volunteering can support pathways into paid employment. Learn how to build employable skills through volunteering, articulate transferable experience, and create pathways that help volunteers transition into the workforce.
The Centre for Volunteering
–
Free