Skip to main content
Create an account for suggestions personalised to you and your organisation
Information
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

e-learning

BeConnected Program

Be Connected is a Australian government initiative designed to bridge the digital gap and equip older volunteers with the skills they need to thrive in today's online world.
1 minute read
Be Connected
Culturally and Linguistically Diverse (CALD), Older Volunteers +2 more
Guides

Quick Guide to Volunteer Management

The "Quick Guide to Volunteer Management" is an essential resource for organisations involving volunteers. It covers a broad range of topics crucial for effective volunteer management, from planning and recruitment to recognition and safety.
1 minute read
Volunteering Australia
General
Articles & Reports

Self Care

These workbooks, videos and fact sheets promote self-care for mental health, including tips for breaks, mindfulness, and exercise resources.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Mental Health and Wellbeing
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Bridge to Volunteering - An introduction to volunteering

This workshop introduces volunteering, including its benefits, rights and responsibilities, and how to get involved. Learn how to find suitable roles and explore opportunities to participate in volunteering in your community.
The Centre for Volunteering
Free
scheduled

Focus Group: Volunteering in Health - Griffith

This focus group invites participants to share experiences of volunteering in health settings. Your insights will help inform future support, policy and best practice to strengthen health‑related volunteering across regional NSW.
The Centre for Volunteering
Free
scheduled

Starting a Not-for-profit Organisation - July 2026

This webinar introduces the legal basics of starting a not‑for‑profit organisation. Learn about legal structures, incorporation, registration, charity status and key steps to establish and operate a compliant organisation.
Justice Connect's Not-for-profit Law Training
Free