Resources
- Sourced from: The Knowledge Base (view original)
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Language Guides
Overview
This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.
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Foundations of Volunteer Management: Work Legally and Ethically
This unit explores Australia’s legal system and ethical frameworks, equipping you to apply laws, manage ethical dilemmas, and uphold integrity at work. Aligned with CHCLEG001, it builds practical skills for legal compliance and ethical decision-making.
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General Resources
This information provides an overview and weblinks for various mental health services in Australia, including helplines, online resources, and support for specific needs.
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Conflicts of Interest Guide
This Australian Charities and Not for Profits Commission (ACNC) guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.
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- Australian Charities and Not-for-profits Commission
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