Skip to main content
Create an account for suggestions personalised to you and your organisation
Resources
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Youth Volunteering

This article and resources provide an overview for organisations seeking to integrate young volunteers, including videos, downloadable guides, elearning, podcasts and webinars.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Guides

Creating a positive induction

Guide outlining how to plan and deliver an effective volunteer induction.
1 minute read
Volunteer Scotland
General
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
scheduled

Creating Safe Spaces for Volunteering: LGBTQAI+

Empower your volunteer program to welcome and support the LGBTQAI+ community
The Centre for Volunteering
Free
scheduled

The Tuff Stuff: Volunteer Performance Counselling 

While managing volunteers is generally rewarding, there are times when performance issues need to be addressed. Performance counselling may be necessary to clarify concerns, support improvement and maintain a positive volunteering environment.
Volunteering Victoria
Free
scheduled

2026 Queensland Volunteering Conference

Join volunteer leaders and sector professionals at the 2026 Queensland Volunteering Conference to explore sustainable futures, share insights, strengthen practice and build lasting community impact.
Volunteering Queensland
A$180.00