Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Resources
Sourced from: The Knowledge Base (view original) (opens in new tab)
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.

Downloads and sources

Visit source (opens in new tab)

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
info@volunteering.com.au 02 9261 3600
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Research and Reports

Youth volunteering key statistics

Key statistics and insights about youth volunteering participation and trends in Australia.
1 minute read
Volunteering Australia
Youth or Student
Research and Reports

The Social And Economic Sustainability Of WA’s Rural Volunteer Workforce

This report explores the crucial role volunteers play in sustaining rural communities across Western Australia (WA). It highlights the social and economic benefits volunteers bring, focusing particularly on the contributions of women and parents with young children.
1 minute read
Kirsten Holmes, Amanda Davies, Leonie Lockstone-Binney, Mary O’Halloran, Faith Ong
Youth or Student, Women +1 more
Resources

Volunteer Leader Guide

The Volunteer Management Handbook E-learning Series is a free resource designed to help new, existing and aspiring Volunteer Managers in their role.
1 minute read
The Centre for Volunteering, The Knowledge Base
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

Insurance for Not-for-profits - Nov 2026

Learn how insurance supports effective risk management in not-for-profits. Explore key cover types, emerging sector risks and practical tips for reviewing insurance needs with expert guidance from AON. Includes recording, slides and resources.
Justice Connect's Not-for-profit Law Training
–
A$49.00
scheduled

Conflict as a catalyst for change

Managing Conflict with Volunteers explores why difficult conversations are often avoided and how delays can worsen conflict. Learn practical approaches to addressing challenging behaviour, setting boundaries and resolving issues constructively.
The Centre for Volunteering
–
Free
scheduled

Making the Most of your Volunteering WA Membership

Discover how to get the most from your Volunteering WA membership. Learn about available services, programs and support, connect with staff and fellow members, identify your priorities, and find practical ways to maximise the value of your membership.
VolunteeringWA
–
Free