Skip to main content
Create an account for suggestions personalised to you and your organisation
Resources
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Factsheets

Fundraising Hub

The Australian Charities and Not for Profits Commission (ACNC) Fundraising Hub is a collection of resources about state and territory fundraising regulators and guidance about charities and fundraising.
1 minute read
Australian Charities and Not-for-profits Commission
General
Resources

Navigating Background Checks

This guide and weblinks explain Working with Children Checks (WWCC) and Working with Vulnerable People Checks (WWVP) required for volunteers in Australia including jurisdictional variations and resources.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Weblinks

Charity Register

The Australian Charities and Not for Profits Commission (ACNC) Charity Register contains information about Australia's registered charities. It is free to search and is available to everyone.
1 minute read
Australian Charities and Not-for-profits Commission
General
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
Free
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
Free
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.