Resources
- Sourced from: The Knowledge Base (view original)
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Language Guides
Overview
This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.
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Volunteer Handbook
This Volunteer Handbook E-learning Series will help your volunteers to get started and becoming a fantastic volunteer.
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- The Centre for Volunteering, Volunteering Services Australia, The Knowledge Base
Conflicts of Interest Guide
This Australian Charities and Not for Profits Commission (ACNC) guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.
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- Australian Charities and Not-for-profits Commission
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The Relationship Between Leadership Behaviors and Volunteer Commitment: The Role of Volunteer Satisfaction
This research explores the latest research on volunteer management, focusing on the vital role of leadership and creating a positive volunteer experience.
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- P. Benevene, M. West
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Tech
Emergency Support Volunteering website
The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database
Recruitment
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FreddyMatch
FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database
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Rostering / scheduling
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Volunteer performance/recognition
Communication / engagement
Task management
Compliance
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Resource management
Social media
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VIKTOR Lite
VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
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Managing Challenging Conversations with Volunteers
This session provides a chance to share, discuss and explore different approaches to challenging conversations with volunteers, volunteers managers/staff and community. Leave with tools and practical steps/ideas to plan, facilitate and support challenging conversations.
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Join us on the Wednesday 3 December 2025 for a workshop tailored for Volunteer Managers, Coordinators, and Leaders. This workshop, facilitated by Volunteering Tasmania, focuses on the National Standards for Volunteer Involvement and how you can apply them in your Volunteer Involving Organisation.
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In collaboration with JFA Purple Orange, Volunteering SA&NT invites you to take the next step in inclusion. Disability Inclusion Training – Next Steps is designed to move you from awareness to action and spark lasting change.
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