Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Resources
Sourced from: The Knowledge Base (view original) (opens in new tab)
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.

Downloads and sources

Visit source (opens in new tab)

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
info@volunteering.com.au 02 9261 3600
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Checklists

Student work placement framework

A practical framework to help organisations host work placement students and support skill development and pathways to employment.
1 minute read
Bellarine Catchment Network
Youth or Student
Examples

Make a change: become a volunteer!

Example volunteer leaflet providing information to young people about getting involved in volunteering.
1 minute read
Volunteer Ireland
Youth or Student
Guides

Volunteer role descriptions – a guide

Guide outlining how to create effective volunteer role descriptions to support recruitment and retention.
1 minute read
State of Western Australia, Department of Fire and Emergency Services
General
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Ready to Volunteer

Thinking about volunteering but not sure where to begin? Whether you’re looking to give back, meet new people, gain experience, or simply try something new, this workshop will help you find your place in the volunteering community.
Volunteering Victoria
–
Free
scheduled

Insurance for Not-for-profits - Nov 2026

Learn how insurance supports effective risk management in not-for-profits. Explore key cover types, emerging sector risks and practical tips for reviewing insurance needs with expert guidance from AON. Includes recording, slides and resources.
Justice Connect's Not-for-profit Law Training
–
A$49.00
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.