Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Resources
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.


Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.


Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!


More like this

Research and Reports

Developing Generation-Based Volunteer Management Practices

This study explores the experiences of volunteers across five generations in Atlanta, aiming to understand their preferences for volunteering.
1 minute read
Tonya Renee' Howard
Youth or Student, Older Volunteers +1 more
Resources

Becoming an Inclusive Volunteer Involving Organisation

This free e-learning course helps volunteer organisations create a more inclusive and diverse workplace culture.
1 minute read
Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Using Plain Language to Improve Accessibility

This information, guide and weblinks explains plain language principles for clear and inclusive communication. It includes tips for using everyday words, structuring sentences, and providing definitions.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
Volunteering Victoria
FREE
scheduled

2026 National Volunteering Conference

Under the theme Innovation and Impact: Reimagining Volunteering, the conference will bring us together to address high-priority issues and explore bold, practical solutions that support the National Strategy for Volunteering.
Volunteering SA&NT
A$450.00
scheduled

SA State Volunteer Managers' Network Meeting

The SA State Volunteer Managers' Network meetings are for anyone who manages, coordinates, or leads volunteers, whether in a paid or voluntary role. This meeting will be held online and will offer a valuable chance to share experience and discuss relevant topics.
Volunteering SA&NT
Free