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Language Guides

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Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.


Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.


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Resources

Using Plain Language to Improve Accessibility

This information, guide and weblinks explains plain language principles for clear and inclusive communication. It includes tips for using everyday words, structuring sentences, and providing definitions.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Volunteer Voices (Diversity, Equity, Inclusion and Belonging)

This video and eLearning course helps to teach volunteer managers about diversity, equity, inclusion, and belonging in volunteer programs.
1 minute read
Settlement Services International, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Factsheets

Managing staff and volunteers - good practice tips

This Australian Charities and Not for Profits Commission (ACNC) fact sheet helps small charities treat staff and volunteers with respect, and have a positive organisational attitude to its people, through planning, processes/procedures and the right attitude.
1 minute read
Australian Charities and Not-for-profits Commission
General
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Managing Challenging Conversations with Volunteers

This session provides a chance to share, discuss and explore different approaches to challenging conversations with volunteers, volunteers managers/staff and community. Leave with tools and practical steps/ideas to plan, facilitate and support challenging conversations.
Volunteering SA&NT
Free
scheduled

Exiting and Transitioning Volunteers 'It's not always as simple as it seems'

This workshop will explore the different reasons and circumstances that may lead to a volunteer transitioning out of their role. Work through different scenarios to build your understanding of this space and leave with practical tools, resources and a plan for managing this moving forwards.
Volunteering SA&NT
Free