Skip to main content
Create an account for suggestions personalised to you and your organisation
Information
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Examples

Wellness action plan

Template to support volunteers and organisations to plan and manage mental health and wellbeing needs.
1 minute read
Volunteer Edinburgh
Mental Health and Wellbeing
Checklists

Student work placement framework

A practical framework to help organisations host work placement students and support skill development and pathways to employment.
1 minute read
Bellarine Catchment Network
Youth or Student
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Growth Pathways: Strategic Volunteer Training and Development

This webinar explores how to design a strategic, needs‑based approach to volunteer training and development. Learn how to identify skill gaps, deliver timely training and support volunteer growth to improve retention and program impact.
The Centre for Volunteering
Free
scheduled

Focus Group: Far West Volunteering in Emergencies

This focus group invites participants to share experiences of volunteering in emergency services across the Far West. Insights will inform future policy, support and best practice to strengthen volunteering in rural and regional emergency response.
The Centre for Volunteering
Free
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
Free