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- Sourced from: The Knowledge Base (view original)
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Language Guides
Overview
This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.
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Engaging Newly Arrived Migrants
This article explains how volunteering helps new migrants in Australia connect, learn & contribute. It includes resources to help recruit and support migrant volunteers.
- 1 minute read
- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, Canterbury City Community Centre - Skills Training and Resource Service, Special Broadcasting Service (SBS)
Understanding Disability
This article, guides and online courses offer information on disability awareness for volunteers and volunteer managers, promoting inclusive volunteer environments.
- 1 minute read
- The Knowledge Base, The Centre for Volunteering, People with Disability Australia
Tolerance & Inclusion: Volunteering Enabling Community Cohesion and Embracing Diversity
This paper by the International Association for Volunteer Effort (IAVE) explores the powerful role of volunteering in fostering tolerance, inclusion, and a strong sense of community.
- 1 minute read
- International Association for Volunteer Effort
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Tech
MyPass
MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Communication / engagement
Compliance
Reporting
Resource management
Event management

Tech
VIKTOR
VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database
Recruitment
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Better Impact
Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Volunteer performance/recognition
Communication / engagement
Compliance
Reporting
Social media
Donations
Introduction to the Volunteer Involvement Cycle
Join us for an in-depth training session introducing the Volunteer Involvement Cycle, a new resource aligned with the National Standards for Volunteer Involvement.
- Volunteering Victoria
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- FREE
Volunteer Management Essentials: Recognition
This online workshop will explore opportunities to recognise the contribution of volunteers in a way that is meaningful to them, from day-to-day recognition through to one-off celebrations and events. Included will be a range of methods, including those with low or no cost.
- Volunteering Queensland
- –
- $0-$39
Creating and Sustaining Inclusive Volunteering
This information session will be facilitated by Anthony Pyle, Community Engagement Facilitator, Mission Australia in partnership with Volunteering WA. This session is an introduction to developing position descriptions and defining roles for people with disability.
- Volunteering WA
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- This online learning is free to Western Australian volunteer involving organisations thanks to funding from Mission Australia and the National Disability Insurance Scheme (NDIS).