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1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.


Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.


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Factsheets

Managing staff and volunteers - good practice tips

This Australian Charities and Not for Profits Commission (ACNC) fact sheet helps small charities treat staff and volunteers with respect, and have a positive organisational attitude to its people, through planning, processes/procedures and the right attitude.
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Australian Charities and Not-for-profits Commission
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Governance

This information and weblinks explains governance in organisations, including key roles, resources for volunteers, and best practices.
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Volunteering Queensland, The Centre for Volunteering, The Knowledge Base
Research and Reports

Paradoxes Within the Management of Volunteers

This research offers a different perspective on volunteer management in non-profit organisations, moving beyond traditional ideas of challenges and solutions.
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Anders la Cour, Lesley Hustinx, Nina Eliasoph
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GoodCompany
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GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
FreddyMatch
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FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
MyPass
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MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Intro to the National Standards for Volunteer Involvement

This workshop guides participants through the National Standards for Volunteer Involvement, Australia’s best practice roadmap for volunteering professionals.
Volunteering Victoria
FREE
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2026 National Volunteering Conference

Under the theme Innovation and Impact: Reimagining Volunteering, the conference will bring us together to address high-priority issues and explore bold, practical solutions that support the National Strategy for Volunteering.
Volunteering SA&NT
A$900.00
scheduled

Introduction to the National Standards for Volunteer Involvement

This workshop guides participants through the National Standards for Volunteer Involvement, Australia’s best practice roadmap for volunteering professionals.
Volunteering Victoria
FREE