Skip to main content
Create an account for suggestions personalised to you and your organisation
Resources
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Orientation for new volunteers

Guide outlining key considerations when planning induction and orientation for new volunteers.
1 minute read
Volunteering Victoria
General
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
scheduled

Write It, Win It: Grant Writing Skills for Community Volunteers - Session 2

A free two-session online workshop building volunteers' confidence and skills to find the right grants and write applications that stand out, covering funder matching, storytelling, budgets and eligibility criteria.
Volunteering SA&NT
Free
scheduled

October Volunteer Leadership Network meeting 2026

Volunteering is strongest when it is understood, valued and supported across an organisation, not just by volunteer leaders. Hear how one organisation built awareness, gained support and created shared ownership of volunteering. Explore practical ideas.
Volunteering Queensland
Free
scheduled

Governing for NFP Volunteer Board Performance

A one-day facilitated course for current and aspiring not-for-profit board members and executives who report to boards, covering legal and financial obligations, risk, accountability, stakeholder management and the board's role in strategy.
Volunteering SA&NT
A$968.00