Resources
- Sourced from: The Knowledge Base (view original)
- 1 minute read
Language Guides
Overview
This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.
Downloads and sources
More about the authors
Contribute to the Gateway
Was this resource useful?
If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!
More like this
Foundations of Volunteer Management: Recruit, Induct and Support Volunteers
This e-learning unit builds skills in recruiting, inducting, and supporting volunteers. Learn to craft roles, market effectively, manage risks, and run smooth inductions. Aligned with CHCVOL003, it supports strong volunteer engagement and program success.
- 1 minute read
- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Foundations of Volunteer Management: Work Legally and Ethically
This unit explores Australia’s legal system and ethical frameworks, equipping you to apply laws, manage ethical dilemmas, and uphold integrity at work. Aligned with CHCLEG001, it builds practical skills for legal compliance and ethical decision-making.
- 1 minute read
- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Charity Register
The Australian Charities and Not for Profits Commission (ACNC) Charity Register contains information about Australia's registered charities. It is free to search and is available to everyone.
- 1 minute read
- Australian Charities and Not-for-profits Commission
- General
Tech
GoodCompany
GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Volunteer performance/recognition
Communication / engagement
Compliance
Reporting
Resource management
Social media
Event management
Donations
Tech
VIKTOR
VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database
Recruitment
Reporting
Tech
MyPass
MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Communication / engagement
Compliance
Reporting
Resource management
Event management
Introduction to the Volunteer Involvement Cycle
Introducing the Volunteer Involvement Cycle, a new resource aligned with the National Standards for Volunteer Involvement. This session guides you through the key stages of volunteer engagement, equipping you with the knowledge and tools to run an effective, sustainable & impactful volunteer program
- Volunteering Victoria
- –
- FREE
Values Based Leadership
Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
- Volunteering Victoria
- –
- FREE
Exiting and Transitioning Volunteers 'It's not always as simple as it seems'
This workshop will explore the different reasons and circumstances that may lead to a volunteer transitioning out of their role. Work through different scenarios to build your understanding of this space and leave with practical tools, resources and a plan for managing this moving forwards.
- Volunteering SA&NT
- –
- Free