Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Information
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.


Downloads and sources

More about the authors


The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

Contribute to the Gateway


More like this

Guides

How To Reach and Recruit Volunteers - a guide for multicultural community organisations

This resource offers practical advice on how to promote volunteering opportunities and build a strong volunteer workforce in multicultural organisations. It highlights the importance of clear communication, advertising, and making information accessible.
1 minute read
Department of Social Services
Culturally and Linguistically Diverse (CALD), Migrants +1 more
Factsheets

Volunteer Training

This guide highlights the importance of volunteer training for skill development, safety, and volunteer satisfaction. It offers tips for creating and delivering training programs.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
General
Articles & Reports

Rights and Responsibilities

This article outlines the rights and responsibilities of both volunteers and volunteer organisations.
1 minute read
The Knowledge Base, The Centre for Volunteering
General
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
scheduled

Plain and Easy English Language Part 1 (24 July 2025)

People with intellectual and cognitive disability are often overlooked in the pursuit of website accessibility. This 2 part workshop, facilitated by The Centre for Accessibility Australia, will provide tools in optimising online content for readability to significantly improve access to information.
Volunteering Victoria
Free
scheduled

Becoming an Inclusive Volunteer Involving Organisation

Join us for free training for staff and volunteers looking to promote and develop inclusivity within their organisation.
The Centre for Volunteering
Free
scheduled

National Standards Deep Dive: Standard 4

Take a deep dive into Standard 4 of the National Standards for Volunteer Involvement
The Centre for Volunteering
Free