Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Resources
Sourced from: The Knowledge Base (view original) (opens in new tab)
1 minute read

Language Guides

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Overview

This information, guides and videos provide resources for appropriate language to use when talking about sensitive topics like trauma, drugs/alcohol, empathy and de-escalation.

Downloads and sources

Visit source (opens in new tab)

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
info@volunteering.com.au 02 9261 3600
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Volunteer Rights and Responsibilities - Plain Language

Outlining volunteer rights and responsibilities ensures a smooth experience for all. Use this plain-language template from the national VMA project and SCOPE Australia to guide your own document.
1 minute read
The Knowledge Base, National Volunteer Management Activity Project
Resources

Volunteer Voices (Diversity, Equity, Inclusion and Belonging)

This video and eLearning course helps to teach volunteer managers about diversity, equity, inclusion, and belonging in volunteer programs.
1 minute read
Settlement Services International, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
scheduled

Respect and Resilience Part 2

Webinar builds on Respect and Resilience Part 1, helping volunteers and leaders strengthen skills to manage challenging behaviour. Learn practical techniques to de‑escalate situations, recover from repeated incidents, and maintain psychological safety.
The Centre for Volunteering
–
Free
scheduled

SA State Volunteer Managers' Network Meeting

This meeting is for anyone who manages, coordinates, or leads volunteers, whether in a paid or voluntary role. This meeting will be held online and will offer a valuable chance to network, share experiences, discuss relevant topics, and receive updates.
Volunteering SA&NT
–
Free
scheduled

Growth Pathways: Strategic Volunteer Training and Development

This webinar explores how to design a strategic, needs‑based approach to volunteer training and development. Learn how to identify skill gaps, deliver timely training and support volunteer growth to improve retention and program impact.
The Centre for Volunteering
–
Free