Guide to interviewing volunteers

This guide provides practical advice on how to conduct interviews with prospective volunteers. It highlights the importance of using interviews to understand motivations, skills and suitability for volunteer roles.

The resource supports organisations to carry out structured and consistent interviews, helping ensure appropriate matching between volunteers and roles.

Benefits for volunteer managers

• consistent and effective volunteer interview processes
• assess suitability and role fit for volunteers
• bolster safer and more appropriate volunteer involvement
• strengthen recruitment and selection practices.

How to apply this resource

This guide is most useful when interviewing potential volunteers, reviewing recruitment processes, or strengthening selection and screening practices within volunteer programs.