Designing a volunteer role description

This resource provides guidance and a template to help organisations design clear and effective volunteer role descriptions. It outlines key components to include, such as responsibilities, expectations, skills and support.

The guide supports organisations to align roles with organisational needs while ensuring clarity for volunteers, contributing to effective recruitment and engagement.

Benefits for volunteer managers

• develop clear and structured role descriptions
• improve recruitment and role matching
• clarify volunteer expectations and responsibilities
• strengthen volunteer engagement and retention.

How to apply this resource

This resource is most useful when designing new volunteer roles, reviewing existing role descriptions, or improving recruitment and onboarding processes.