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1 minute read

Determining the best model for managing spontaneous volunteers

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This template supports Local Government and Volunteering Involving Organisations to identify the most appropriate model for managing spontaneous volunteers within a local government area. It assists organisations to consider different management approaches and determine roles, responsibilities and accountability.

The resource includes guidance on liability and insurance considerations associated with different management models and is designed to support informed, risk aware decision making in emergency contexts.

Benefits for volunteer managers

  • supports structured decision making for managing spontaneous volunteers.
  • helps clarify leadership, responsibility and coordination models.
  • supports consideration of liability and insurance implications.
  • strengthens preparedness and governance for emergency volunteering.

How to apply this resource

This template is most useful when planning emergency volunteering arrangements, establishing governance frameworks, or reviewing how spontaneous volunteers will be managed within a local government area.

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More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
reception@volunteeringqld.org.au 07 3002 7600
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