Volunteers in Aged Care Training and Resource Kit

Introduction

This training and resource kit is designed to support aged care volunteers, Volunteer Managers, and volunteer-involving organisations. It aims to provide training and information to help volunteers in their roles and to assist Volunteer Managers in meeting their training needs. The toolkit covers a broad range of topics relevant to aged care volunteering, including self-care, understanding older people, and volunteer behaviours.

Benefits for Volunteer Managers

For Volunteer Managers, this kit offers numerous benefits. It includes resources to help managers support volunteers in navigating difficult or distressing situations, such as witnessing abuse or handling complaints. The toolkit also provides training resources specifically for Volunteer Managers, ensuring they are well-equipped to guide and assist their volunteers effectively. Additionally, it emphasises the importance of self-care for those working in aged care, helping managers to support their volunteers' mental health and well-being.

Application by Volunteer Involving Organisations

Volunteer-involving organisations can apply this toolkit to enhance their volunteer programs. The booklet offers a variety of resources, including webpages, factsheets, videos, and learning modules, allowing organisations to tailor training to the preferred learning styles of their volunteers . It also provides guidance on essential topics such as infection control, first aid, and privacy and confidentiality, ensuring that volunteers are well-prepared to handle various situations they may encounter in their roles. By using this toolkit, organisations can ensure their volunteers are knowledgeable, supported, and able to provide high-quality care to older people.

Volunteers in aged care training and resource kit – For volunteers and volunteer managers | Australian Government Department of Health, Disability and Ageing