Competencies for managers of volunteers

This resource identifies key competencies for managers of volunteers and describes how these competencies can be developed and applied in volunteer management practice. It is designed to support learning, reflection and professional development for people who coordinate and lead volunteers.

The resource can be used as a self assessment tool to help managers of volunteers identify current strengths and areas for improvement, supporting more effective leadership and volunteer support.

Benefits for volunteer managers

• supports self assessment of volunteer management capability.
• helps identify strengths and development priorities.
• supports planning for learning and professional development.
• encourages continuous improvement in volunteer leadership and support.

How to apply this resource

This resource is most useful when reflecting on volunteer management practice, planning professional development, or using a structured tool to identify competency gaps and improvement actions.