Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Tools or Toolkits
1 minute read

Competencies for managers of volunteers

This resource identifies key competencies for managers of volunteers and describes how these competencies can be developed and applied in volunteer management practice. It is designed to support learning, reflection and professional development for people who coordinate and lead volunteers.

The resource can be used as a self assessment tool to help managers of volunteers identify current strengths and areas for improvement, supporting more effective leadership and volunteer support.

Benefits for volunteer managers

  • supports self assessment of volunteer management capability.
  • helps identify strengths and development priorities.
  • supports planning for learning and professional development.
  • encourages continuous improvement in volunteer leadership and support.

How to apply this resource

This resource is most useful when reflecting on volunteer management practice, planning professional development, or using a structured tool to identify competency gaps and improvement actions.

Downloads and sources

Visit source (opens in new tab)

More about the author

National body supporting volunteering and volunteer-involving organisations across New Zealand.
office@volunteeringnz.org.nz Contact Volunteering New Zealand
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Research and Reports

Invest for success: the real value of volunteering

Research exploring the value of volunteering, including how to measure impact and embed volunteering in funding approaches.
1 minute read
Scottish Volunteering Forum, Scottish Government
General
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Making the Most of your Volunteering WA Membership

Discover how to get the most from your Volunteering WA membership. Learn about available services, programs and support, connect with staff and fellow members, identify your priorities, and find practical ways to maximise the value of your membership.
VolunteeringWA
–
Free
scheduled

Lunch and Learn: Volunteer Leadership in Practice

Join this professional development session to explore volunteer retention through community, connection and purpose. Gain practical strategies, fresh insights and actionable ideas from experienced volunteer leader Carolyn Whamond.
Volunteering Tasmania
–
Free
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.