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Engaging and Leading Volunteers

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Overview

This article and guides provide an overview of volunteer engagement for leaders who manage volunteers.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.
Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.
Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.
Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

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General
Examples

Make a change: become a volunteer!

Example volunteer leaflet providing information to young people about getting involved in volunteering.
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VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
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INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
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VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
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Conflict as a catalyst for change

Managing Conflict with Volunteers explores why difficult conversations are often avoided and how delays can worsen conflict. Learn practical approaches to addressing challenging behaviour, setting boundaries and resolving issues constructively.
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An Introduction of the National Standards for Volunteer Involvement

Learn how the refreshed National Standards for Volunteer Involvement can strengthen your volunteer program. Discover the eight Standards, their benefits, practical implementation tips, and resources to support excellence in volunteer engagement.
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Volunteer Recognition

Join this free online workshop to explore practical ways to recognise and celebrate volunteers. Learn about the Volunteer Involvement Cycle, develop a volunteer recognition plan, access useful resources, and approaches to volunteer appreciation.
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