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Engaging and Leading Volunteers

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Overview

This article and guides provide an overview of volunteer engagement for leaders who manage volunteers.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.
Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.
Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.
Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

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Guides

National Strategy for Volunteering

The National Strategy for Volunteering (2023 – 2033) is Australia’s blueprint for a reimagined future for volunteering. It provides a ten-year roadmap to work collectively towards the Strategy’s vision: to make volunteering the heart of Australian communities
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Volunteering Australia
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Articles & Reports

Youth Leading Youth: A Look at Organisations Led by Young People

The report, based on the 'Youth Leading Youth' research project by Volunteering Qld, highlights the importance of culture, engagement strategies, and leadership in youth-led organisations. It offers practical recommendations for attracting, retaining, and motivating young volunteers.
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Volunteering Queensland
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Volunteering and psychological contract

This document dives into the concept of volunteer management, emphasising the importance of the unspoken agreement between volunteers and organisations – the psychological contract.
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M. Hager, K. Renfro
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MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
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Volaby
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Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
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Better Impact
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Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
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Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
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Join volunteer leaders and sector professionals at the 2026 Queensland Volunteering Conference to explore sustainable futures, share insights, strengthen practice and build lasting community impact.
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