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- Sourced from: The Knowledge Base (view original)
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Engaging and Leading Volunteers
Overview
This article and guides provide an overview of volunteer engagement for leaders who manage volunteers.
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Meeting volunteer expectations — a review of volunteer motivations in citizen science and best practices for their retention through implementation of functional features in CS tools
This research equips you with the knowledge to run successful projects, where volunteers contribute to real research.
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- Johanna Amalia Robinson, David Kocman, Orestis Speyer, Evangelos Gerasopoulos
- General
Definition of Volunteering
Volunteering Australia’s Definition of Volunteering has a set of explanatory notes, a detailed Issues Paper that provides background and context, and a set of FAQs around it.
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- Volunteering Australia
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Foundations of Volunteer Management: Manage and Promote Diversity
This online course teaches strategies for creating a respectful, inclusive work environment that values diversity. It covers communication, leadership, and creating effective diversity plans.
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- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA

Tech
VIKTOR
VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database
Recruitment
Reporting

Tech
MyPass
MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Communication / engagement
Compliance
Reporting
Resource management
Event management

Tech
INVOLVE
Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database
Rostering / scheduling
Onboarding / training
Volunteer performance/recognition
Communication / engagement
Task management
Compliance
Reporting
Event management
Becoming an Inclusive Volunteer Involving Organisation
Join us for free training for staff and volunteers looking to promote and develop inclusivity within their organisation.
- The Centre for Volunteering
- –
- Free
Panel Discussion: Reward and Recognition for Retention
Join us for a panel discussion on Standard 7 of the National Standards for Volunteer Involvement
- The Centre for Volunteering
- –
- Free
3Rs: Recruitment, Retention, and Recognition
Participants will use the National Standards for Volunteer Involvement to develop or improve an existing volunteer program so that they can successfully recruit, retain and recognise the important contribution volunteers make; leading to longer retention rates and a healthy workplace culture.
- Volunteering Victoria
- –
- FREE