Resources
- Sourced from: The Knowledge Base (view original)
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Engaging and Leading Volunteers
Overview
This article and guides provide an overview of volunteer engagement for leaders who manage volunteers.
Downloads and sources
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Managing staff and volunteers - good practice tips
This Australian Charities and Not for Profits Commission (ACNC) fact sheet helps small charities treat staff and volunteers with respect, and have a positive organisational attitude to its people, through planning, processes/procedures and the right attitude.
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- Australian Charities and Not-for-profits Commission
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Institute of Community Directors Australia Policy Bank
A range of policy templates that are free for any not-for-profit organisation to download and use, so long as it is for a non-commercial purpose and that the organisation is not paying a consultant to carry out this work.
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Engaging with Aboriginal and Torres Strait Islander Peoples
This article, links and guides assist volunteer organisations in building respectful partnerships with Aboriginal and Torres Strait Islander communities including resources on cultural awareness and engagement.
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- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, Australian Institute of Aboriginal Studies, Reconciliation Australia

Tech
Emergency Support Volunteering website
The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database
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INVOLVE
Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
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Volunteer performance/recognition
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Better Impact
Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database
Recruitment
Rostering / scheduling
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National Standards Deep Dive: Standard 7
Take a deep dive into Standard 7 of the National Standards for Volunteer Involvement
- The Centre for Volunteering
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Building an Inclusive Volunteer Program
This interactive workshop will provide participants with the skills and knowledge needed to recruit, engage, and retain a diverse team of volunteers, including reviewing organisational procedures and workplace culture.
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Panel Discussion: Reward and Recognition for Retention
Join us for a panel discussion on Standard 7 of the National Standards for Volunteer Involvement
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