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Engaging and Leading Volunteers

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Overview

This article and guides provide an overview of volunteer engagement for leaders who manage volunteers.

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More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.
VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.
Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.
Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.
Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

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Articles & Reports

Engage Journal – The global voice of leaders of volunteer engagement

Engage is a subscription based online journal designed for people who manage volunteers in charities and non-profit organisations. ENGAGE publish articles and features from around the world to keep volunteer managers up-to-date on the latest ideas and best practice.
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Engage Journal
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Money, volunteers and disability

Resource exploring the economic context for people living with disability and how this can impact participation in volunteering.
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FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
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VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
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VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
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scheduled

Conflict as a catalyst for change

Managing Conflict with Volunteers explores why difficult conversations are often avoided and how delays can worsen conflict. Learn practical approaches to addressing challenging behaviour, setting boundaries and resolving issues constructively.
The Centre for Volunteering
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Free
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
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Free
scheduled

Building an Inclusive Volunteer Program

This interactive workshop will provide participants with the skills and knowledge needed to recruit, engage, and retain a diverse team of volunteers, including reviewing organisational procedures and workplace culture.
Volunteering Victoria
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Free