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Virtual Volunteering

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Introduction

Virtual volunteering allows individuals to contribute their skills online, from creating web content to software development, without the need to be physically present at the organisation. This approach offers flexibility and broadens the scope of who can volunteer, making it an invaluable resource for organisations.

Summary

To harness the benefits of virtual volunteering effectively, organisations should establish clear protocols. These include:

  • Ensuring volunteers have guidelines on the appropriate use of information and communications technology.

  • Implementing measures to protect both the volunteers' workplace safety and the confidentiality of the organisation's intellectual property.

  • Setting policies for the use of social media and preventing unlawful workplace behaviour.

  • Providing a clear and fair process for ending the volunteer relationship.

Benefits for Volunteer Management and organisations

This document serves as a crucial tool for volunteer organisations and management practitioners, offering a comprehensive checklist to ensure a productive, safe, and respectful virtual volunteering environment. By adopting these practices, organisations can maximise the potential of virtual volunteering while safeguarding their interests and those of their volunteers.

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More about the author

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

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