Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Research and Reports

Australian Disaster Resilience Knowledge Hub

The Knowledge Hub is a national, open-source platform that supports and informs policy, planning, decision making and contemporary good practice in disaster resilience.
1 minute read
The Australian Institute for Disaster Resilience
Emergency Volunteering
Resources

Volunteer Voices (Diversity, Equity, Inclusion and Belonging)

This video and eLearning course helps to teach volunteer managers about diversity, equity, inclusion, and belonging in volunteer programs.
1 minute read
Settlement Services International, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
Volunteering Victoria
–
FREE
scheduled

SA State Volunteer Managers' Network Meeting

This meeting is for anyone who manages, coordinates, or leads volunteers, whether in a paid or voluntary role. This meeting will be held online and will offer a valuable chance to network, share experiences, discuss relevant topics, and receive updates.
Volunteering SA&NT
–
Free
scheduled

Best Practice Volunteering for Safe and Inclusive Sport and Recreation Clubs

Over 20% of Tasmanian volunteers give their time to sport and recreation - and they play a huge role in keeping our clubs strong and thriving. Join for a supportive, practical session that will help you feel confident in creating safe and inclusive spaces.
Volunteering Tasmania
–
Free