Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Information

Recruiting Volunteers

A guide on recruitment, including information on selection, screening, and types of recruitment.
1 minute read
Volunteering Victoria
General
Volunteer Resources

Financial and other reporting resources

Registered charities have obligations to the Australian Charities and Not for Profits Commission (ACNC) including reporting financial and other information and keeping records. This range of useful resources to help you understand the ACNC's reporting obligations and what is required for a charity.
1 minute read
Australian Charities and Not-for-profits Commission
General
Resources

Volunteer Rights and Responsibilities - Plain Language

Outlining volunteer rights and responsibilities ensures a smooth experience for all. Use this plain-language template from the national VMA project and SCOPE Australia to guide your own document.
1 minute read
The Knowledge Base, National Volunteer Management Activity Project
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

Write It, Win It: Grant Writing Skills for Community Volunteers - Session 1

The first of two 90-minute engaging sessions. Learn how to match ideas with the right funders, tell a compelling story, build a clear case for support, and prepare strong, realistic budgets. Walk away from engaging and interactive online sessions feeling empowered and ready to take action.
Volunteering SA&NT
–
Free
scheduled

2026 National Volunteering Conference

Under the theme Innovation and Impact: Reimagining Volunteering, the conference will bring us together to address high-priority issues and explore bold, practical solutions that support the National Strategy for Volunteering.
Volunteering SA&NT
–
A$450.00
scheduled

Top Legal Issues in Managing Volunteers | Volunteering Tasmania and Justice Connect NFP Law

Join us for this special session delivered by Justice Connect’s Not-for-profit Law program. Justice Connect specialise in providing legal help and support to not-for-profit organisations to help make sense of the law, stay legally compliant, thrive within complexity, and achieve good governance.
Volunteering Tasmania
–
A$20.00