Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Understanding Disability

This article, guides and online courses offer information on disability awareness for volunteers and volunteer managers, promoting inclusive volunteer environments.
1 minute read
The Centre for Volunteering, People with Disability Australia, The Knowledge Base
Resources

Types of Volunteering

This information explores various volunteering options including formal, social action, project-based and more to help you find the right fit.
1 minute read
The Centre for Volunteering, The Knowledge Base
Resources

Becoming an Inclusive Volunteer Mentor

This online course equips volunteers to mentor participants with disabilities as part of the Inclusive Volunteering Pathways to Employment Program. It covers inclusion, disability, and mentor responsibilities
1 minute read
Volunteering ACT, The Centre for Volunteering, Volunteering Tasmania, The Knowledge Base
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

Volunteering SA&NT Member's Volunteer Management Forum

This member-only event brings together volunteer leaders to explore best‑practice volunteer engagement, share real-world insights and strengthen sector connections. Guest speaker presentation on Tech & AI in Volunteer Management, panel on the stages of volunteer involvement cycle and catered lunch.
Volunteering SA&NT
–
Free
scheduled

2026 National Volunteering Conference

Under the theme Innovation and Impact: Reimagining Volunteering, the conference will bring us together to address high-priority issues and explore bold, practical solutions that support the National Strategy for Volunteering.
Volunteering SA&NT
–
A$450.00
scheduled

Write It, Win It: Grant Writing Skills for Community Volunteers - Session 1

The first of two 90-minute engaging sessions. Learn how to match ideas with the right funders, tell a compelling story, build a clear case for support, and prepare strong, realistic budgets. Walk away from engaging and interactive online sessions feeling empowered and ready to take action.
Volunteering SA&NT
–
Free