Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Understanding Disability

This article, guides and online courses offer information on disability awareness for volunteers and volunteer managers, promoting inclusive volunteer environments.
1 minute read
The Centre for Volunteering, People with Disability Australia, The Knowledge Base
Resources

General Resources

This information provides an overview and weblinks for various mental health services in Australia, including helplines, online resources, and support for specific needs.
1 minute read
The Centre for Volunteering, The Knowledge Base
Research and Reports

The Social And Economic Sustainability Of WA’s Rural Volunteer Workforce

This report explores the crucial role volunteers play in sustaining rural communities across Western Australia (WA). It highlights the social and economic benefits volunteers bring, focusing particularly on the contributions of women and parents with young children.
1 minute read
Kirsten Holmes, Amanda Davies, Leonie Lockstone-Binney, Mary O’Halloran, Faith Ong
Youth or Student, Women +1 more
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Managing Member Disputes and Board Conflict - Mar 2026

In this webinar, you’ll hear about why disputes happen in not-for-profits, how to avoid them, and what the law requires of not-for-profit organisations managing conflict.
Not-for-profit Law Training
–
Free
scheduled

Write It, Win It: Grant Writing Skills for Community Volunteers - Session 1

The first of two 90-minute engaging sessions. Learn how to match ideas with the right funders, tell a compelling story, build a clear case for support, and prepare strong, realistic budgets. Walk away from engaging and interactive online sessions feeling empowered and ready to take action.
Volunteering SA&NT
–
Free
scheduled

Cybersecurity: Protect Yourself From Scams for NFPs

Learn to identify the red flags of sophisticated scams, from phishing to investment traps, in this practical session. We'll explore real-life case studies and provide effective strategies to protect yourself and support others in our digital world with this online session presented by Infoxchange.
Volunteering SA&NT
–
Free