Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Factsheets

Evidence based recovery from trauma resources

Collection of evidence based resources supporting recovery from trauma, including guidance for individuals and those providing care and support.
1 minute read
Phoenix Australia
Mental Health and Wellbeing
Information

Recruiting Volunteers

A guide on recruitment, including information on selection, screening, and types of recruitment.
1 minute read
Volunteering Victoria
General
Role Descriptions

Volunteer needs exploration

This template helps organisations create customised volunteer roles by adapting existing tasks to an individual’s interests, abilities and circumstances. It supports inclusive volunteering by identifying support needs, clarifying responsibilities, and enabling skill development at a suitable pace.
1 minute read
Mission Australia
Disability
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

Gladstone Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Gladstone Regional Council invite you to connect with the 2026 Queensland Volunteering Conference through an affordable local satellite event.
Volunteering Queensland
–
A$38.00
scheduled

An Introduction of the National Standards for Volunteer Involvement

Learn how the refreshed National Standards for Volunteer Involvement can strengthen your volunteer program. Discover the eight Standards, their benefits, practical implementation tips, and resources to support excellence in volunteer engagement.
VolunteeringWA
–
Free
scheduled

Governing for NFP Volunteer Board Performance

A one-day facilitated course for current and aspiring not-for-profit board members and executives who report to boards, covering legal and financial obligations, risk, accountability, stakeholder management and the board's role in strategy.
Volunteering SA&NT
–
A$968.00