Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.

Contribute to the Gateway


More like this

Resources

Volunteer Conflict Resolution

This guide helps volunteer organisations manage disputes effectively, fostering positive volunteer experiences.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Tools or Toolkits

Volunteer Value and Cost Calculators

The Volunteer Value and Cost Calculators estimate the financial cost of hiring paid staff to replace volunteer work. Simply enter the number of volunteer hours by age group, and the calculator provides a dollar value based on average local wages and employer costs.
1 minute read
The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
General
Research and Reports

Clearinghouse for Sport - Volunteering Research

Explore research on sport volunteer participation by age, region, activity, and sport. Discover benefits, management tips, and recognition strategies.
1 minute read
Australian Sports Commission
General
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Exiting and Transitioning Volunteers 'It's not always as simple as it seems'

This workshop will explore the different reasons and circumstances that may lead to a volunteer transitioning out of their role. Work through different scenarios to build your understanding of this space and leave with practical tools, resources and a plan for managing this moving forwards.
Volunteering SA&NT
Free
scheduled

Givers Gathering

This celebration brings together volunteers from across Darwin and representatives from volunteer-involving organisations for an afternoon of connection, reflection, and shared stories. Whether you volunteer in a small way or a big way — this event is for you.
Volunteering SA&NT
Free
scheduled

Managing Challenging Conversations with Volunteers

This session provides a chance to share, discuss and explore different approaches to challenging conversations with volunteers, volunteers managers/staff and community. Leave with tools and practical steps/ideas to plan, facilitate and support challenging conversations.
Volunteering SA&NT
Free