Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation
Take a quick survey to help us improve your experience.

Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.

Contribute to the Gateway


More like this

Information

Background checks

This resource offers detailed guidance on various screening checks, including Working with Children Checks, Police Checks, NDIS Worker Screening Checks, and other types of checks. It also provides information on child safety laws.
1 minute read
Not-For-Profit Law
General
Role Descriptions

Writing a Role Description

A guide on how to write a volunteer role description.
1 minute read
Volunteering Australia
General
Guides

National Standards for Volunteer Involvement

The National Standards for Volunteer Involvement are a best practice framework to guide volunteer involvement in Australia. They are an essential resource for Volunteer Managers.
1 minute read
Volunteering Australia
General
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
scheduled

Introduction to the National Standards for Volunteer Involvement

This workshop guides participants through the National Standards for Volunteer Involvement, Australia’s best practice roadmap for volunteering professionals.
Volunteering Victoria
FREE
scheduled

Panel Discussion: Providing a Safe and Healthy Volunteering Experience

Join us for a panel discussion on Standard 6 of the National Standards for Volunteer Involvement
The Centre for Volunteering
Free
scheduled

Panel Discussion: Reward and Recognition for Retention

Join us for a panel discussion on Standard 7 of the National Standards for Volunteer Involvement
The Centre for Volunteering
Free