Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Checklists

Guide to peer support, coaching and mentoring

Comprehensive guide to peer support, coaching and mentoring, including practical information, checklists and templates applicable to volunteers and employees.
1 minute read
Volunteering ACT
General
Templates

Volunteers and tax

Information explaining how tax law applies to volunteer involvement, reimbursements and benefits.
1 minute read
Volunteering Australia
General
Resources

Volunteer Guide

This Volunteer Handbook E-learning Series will help your volunteers to get started and becoming a fantastic volunteer.
1 minute read
The Centre for Volunteering, Volunteering Services Australia, The Knowledge Base
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Governance for Inclusion and Belonging

Explore how leaders, boards and committees can build inclusive volunteer cultures through effective governance, policies and practice. Gain practical strategies to reduce barriers, foster belonging and support diverse volunteer participation.
VolunteeringWA
–
Free
scheduled

Volunteering SA&NT Roadshow Workshop Riverland SA

Connect with volunteer leaders, coordinators and community organisations to share challenges, solutions and good practice. Explore the National Standards, volunteer engagement tools and support from Volunteering SA & NT.
Volunteering SA&NT
–
Free
scheduled

International Day of People with Disability - and Volunteering

A session on the NSW Disability Inclusion Volunteering Guidelines, exploring how organisations can support and include volunteers with disability in their programs.
The Centre for Volunteering
–
Free