Factsheets
- 1 minute read
Managing staff and volunteers - good practice tips
Introduction
Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.
Summary
This resource covers a range of essential topics, including:
• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role
• A positive organisational attitude
• Staff and Volunteer Recruitment
• Staff and Volunteer Management
• Handovers and inductions
Benefits for Volunteer Involving Organisations
Some of the benefits for your charity or not-for-profit organisation include:
• A happy and engaged team
• Reduced risks
• Improved efficiency
More about the author
Contribute to the Gateway
Was this resource useful?
More like this
Aged Care Volunteering and the Aged Care Volunteer Visitors Scheme (ACVVS) booklet
This booklet has information about aged care volunteering and the Aged Care Volunteer Visitors Scheme for potential and current volunteers, volunteer managers and providers.
- 1 minute read
- Department of Health Disability and Aging
- General
The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers
This study explores how effective volunteer management can keep volunteers happy and engaged, focusing on the importance of job satisfaction.
- 1 minute read
- Cho Heetae , Zi’En Wong, Weisheng Chiu
- General
Foundations of Volunteer Management: Work Legally and Ethically
This unit explores Australia’s legal system and ethical frameworks, equipping you to apply laws, manage ethical dilemmas, and uphold integrity at work. Aligned with CHCLEG001, it builds practical skills for legal compliance and ethical decision-making.
- 1 minute read
- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Tech
Volaby
Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Volunteer performance/recognition
Communication / engagement
Task management
Compliance
Reporting
Resource management
Event management
Tech
Emergency Support Volunteering website
The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database
Recruitment
Reporting
Tech
INVOLVE
Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database
Rostering / scheduling
Onboarding / training
Volunteer performance/recognition
Communication / engagement
Task management
Compliance
Reporting
Event management
Workshop: Applying the National Standards for Volunteer Involvement
Join us on the Wednesday 3 December 2025 for a workshop tailored for Volunteer Managers, Coordinators, and Leaders. This workshop, facilitated by Volunteering Tasmania, focuses on the National Standards for Volunteer Involvement and how you can apply them in your Volunteer Involving Organisation.
- Volunteering Tasmania
- –
- Free
Exiting and Transitioning Volunteers 'It's not always as simple as it seems'
This workshop will explore the different reasons and circumstances that may lead to a volunteer transitioning out of their role. Work through different scenarios to build your understanding of this space and leave with practical tools, resources and a plan for managing this moving forwards.
- Volunteering SA&NT
- –
- Free
Managing Challenging Conversations with Volunteers
This session provides a chance to share, discuss and explore different approaches to challenging conversations with volunteers, volunteers managers/staff and community. Leave with tools and practical steps/ideas to plan, facilitate and support challenging conversations.
- Volunteering SA&NT
- –
- Free