Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Volunteer Conflict Resolution

This guide helps volunteer organisations manage disputes effectively, fostering positive volunteer experiences.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Position Paper

Definition of Volunteering

Volunteering Australia’s Definition of Volunteering has a set of explanatory notes, a detailed Issues Paper that provides background and context, and a set of FAQs around it.
1 minute read
Volunteering Australia
General
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
scheduled

Top Legal Issues in Managing Volunteers | Volunteering Tasmania and Justice Connect NFP Law

Join us for this special session delivered by Justice Connect’s Not-for-profit Law program. Justice Connect specialise in providing legal help and support to not-for-profit organisations to help make sense of the law, stay legally compliant, thrive within complexity, and achieve good governance.
Volunteering Tasmania
–
A$20.00
scheduled

NT Member Networking Event - 2026

Join Volunteering NT for our upcoming lunch & learn – Employer Abiliti Workshop, delivered in partnership with HPA. This interactive session will explore practical strategies to create more inclusive workplace cultures and implement inclusive practices within your organisation.
Volunteering SA&NT
–
Free
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
Volunteering Victoria
–
FREE