Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Welcome to volunteering

Guide for people considering volunteering, outlining what to expect and key things to consider before getting involved.
1 minute read
City of Swan
General
Research and Reports

The benefits of inclusive volunteering

Research exploring the benefits of inclusive volunteering for volunteers, organisations and service users.
1 minute read
Volunteer Scotland
General
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Lunch and Learn: Volunteer Leadership in Practice

Join this professional development session to explore volunteer retention through community, connection and purpose. Gain practical strategies, fresh insights and actionable ideas from experienced volunteer leader Carolyn Whamond.
Volunteering Tasmania
–
Free
scheduled

Building an Inclusive Volunteer Program

This interactive workshop will provide participants with the skills and knowledge needed to recruit, engage, and retain a diverse team of volunteers, including reviewing organisational procedures and workplace culture.
Volunteering Victoria
–
Free
scheduled

Volunteer Screening Deconstructed 

This interactive session examines best-practice volunteer screening, providing practical guidance on implementing robust safeguards that protect your organisation while avoiding unnecessary administrative burden.
Volunteering Victoria
–
Free