Factsheets
- 1 minute read
Managing staff and volunteers - good practice tips
Introduction
Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.
Summary
This resource covers a range of essential topics, including:
• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role
• A positive organisational attitude
• Staff and Volunteer Recruitment
• Staff and Volunteer Management
• Handovers and inductions
Benefits for Volunteer Involving Organisations
Some of the benefits for your charity or not-for-profit organisation include:
• A happy and engaged team
• Reduced risks
• Improved efficiency
More about the author
Contribute to the Gateway
Was this resource useful?
More like this
Be Prepared: Managing volunteers in emergencies
A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
- 1 minute read
- Volunteering ACT
- Emergency Volunteering, General
Virtual Volunteering
A guide to involving virtual volunteers, including policies and procedures, risk and intellectual property information and a volunteering from home checklist.
- 1 minute read
- Volunteering Victoria
- General
Volunteering and psychological contract
This document dives into the concept of volunteer management, emphasising the importance of the unspoken agreement between volunteers and organisations – the psychological contract.
- 1 minute read
- M. Hager, K. Renfro
- General
Tech
FreddyMatch
FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Volunteer performance/recognition
Communication / engagement
Task management
Compliance
Reporting
Resource management
Social media
Event management
Tech
INVOLVE
INVOLVE is a flexible and fully-featured volunteer management technology app, centred around your volunteers.
Volunteer database
Rostering / scheduling
Onboarding / training
Volunteer performance/recognition
Communication / engagement
Task management
Compliance
Reporting
Event management
Tech
Emergency Support Volunteering website
The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database
Recruitment
Reporting
Use Communication to Build Relationships
This online course teaches communication skills for building trust, managing conflict, and fostering collaboration in the workplace.
- Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
- Free
Masterclass: Volunteer Safety with Justice Connect
Live interactive Webinar with Justice Connect covering key issues for workplace safety, risk and insurance for Volunteer Managers.
- The Centre for Volunteering
- –
- Free
Be Connected Program
Be Connected is a fantastic Australian government program designed to help build people's confidence, digital skills and knowledge of online safety.
- Be Connected
- Free