Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Articles & Reports

State of Volunteering Reports

The State of Volunteering reports detail the trends, demographics, challenges and successes in the volunteering sector in Australia, its States and Territories.
1 minute read
Volunteering Australia, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
General
Research and Reports

Evidence insights: volunteering and mental health

A summary of research insights on the effects of volunteering on mental health, drawing on Australian and international studies.
1 minute read
Volunteering Australia
Mental Health and Wellbeing
Information

General Resources

This information provides an overview and weblinks for various mental health services in Australia, including helplines, online resources, and support for specific needs.
1 minute read
The Centre for Volunteering, The Knowledge Base
Mental Health and Wellbeing
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
scheduled

Lunch and Learn: Volunteer Leadership in Practice

Join this professional development session to explore volunteer retention through community, connection and purpose. Gain practical strategies, fresh insights and actionable ideas from experienced volunteer leader Carolyn Whamond.
Volunteering Tasmania
–
Free
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.
scheduled

Volunteer Recognition

Join this free online workshop to explore practical ways to recognise and celebrate volunteers. Learn about the Volunteer Involvement Cycle, develop a volunteer recognition plan, access useful resources, and approaches to volunteer appreciation.
Volunteering SA&NT
–
Free