Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Snapshot of Volunteering in Australia

Commissioned by all State and Territory Volunteering Peak Bodies, this 2023 report offers a national snapshot of volunteering in Australia, highlighting its social and economic value and the unique characteristics of the volunteer landscape.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Research and Reports

Developing Generation-Based Volunteer Management Practices

This study explores the experiences of volunteers across five generations in Atlanta, aiming to understand their preferences for volunteering.
1 minute read
Tonya Renee' Howard
Youth or Student, Older Volunteers +1 more
Articles & Reports

Youth Leading Youth: A Look at Organisations Led by Young People

The report, based on the 'Youth Leading Youth' research project by Volunteering Qld, highlights the importance of culture, engagement strategies, and leadership in youth-led organisations. It offers practical recommendations for attracting, retaining, and motivating young volunteers.
1 minute read
Volunteering Queensland
Youth or Student, General
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Future-Ready Volunteering Workshop

These workshops create space for local conversation, shared learning & connection that online sessions can’t match. You’ll unpack what the findings mean for your organisation, test ideas with peers, and leave with practical approaches to use straight away
Volunteering Victoria
–
Free
scheduled

Focus Group: Volunteering in Emergency Services - Wollongong

This focus group invites participants to share experiences of volunteering in emergency services. Your insights will help inform future support, policy and best practice to strengthen emergency volunteering in NSW.
The Centre for Volunteering
–
Free
scheduled

Focus Group: Volunteering in Emergency Services - Griffith

This focus group invites participants to share experiences of volunteering in emergency services. Your insights will help inform future support, policy and best practice to strengthen emergency‑focused volunteering across regional NSW.
The Centre for Volunteering
–
Free