Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!


More like this

Resources

Planning and Maintaining a Volunteer Program

This article, guides and e-learning provide an overview of the things you need to set up and maintain a successful volunteer program for your organisation.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Developing Volunteer Roles

This article and guides help organisations develop effective volunteer roles
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Position Paper

Definition of Volunteering

Volunteering Australia’s Definition of Volunteering has a set of explanatory notes, a detailed Issues Paper that provides background and context, and a set of FAQs around it.
1 minute read
Volunteering Australia
General
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Panel Discussion: Measuring the True Value of Volunteers

This panel discussion explores how organisations can better measure the true value of volunteers. Learn how to combine data and storytelling to demonstrate impact, improve decision‑making and strengthen support for volunteering programs.
The Centre for Volunteering
Free
scheduled

Protecting Mental Health: Psychosocial Hazards in Not-for-profits - June 2026

Learn your not‑for‑profit’s legal duties to manage psychosocial hazards. This webinar explains WHS obligations, how to identify risks like stress and trauma, and practical steps to protect the mental health and safety of staff and volunteers.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

AI 101 for NFPs

Join us to demystify what artificial intelligence (AI) means for the not-for-profit sector, focusing on what AI is, how it works and its practical benefits and challenges.
Volunteering SA&NT
Free