Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Managing staff and volunteers - good practice tips

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Your small charity should treat its staff and volunteers with respect, and have a positive organisational attitude to its people. Ongoing staff and volunteer management occurs through planning, processes/procedures and the right attitude.

Summary

This resource covers a range of essential topics, including:

• Key regulators and the Australian Charities and Not for Profits Commission (ACNC)’s role

• A positive organisational attitude

• Staff and Volunteer Recruitment

• Staff and Volunteer Management

• Handovers and inductions

Benefits for Volunteer Involving Organisations

Some of the benefits for your charity or not-for-profit organisation include:

• A happy and engaged team

• Reduced risks

• Improved efficiency

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Volunteer Involvement Cycle

The Volunteer Involvement Cycle guides managers through Prepare, Recruit, Support, and Evaluate stages, aligning with National Standards to enhance volunteer engagement. Developed under the National Volunteer Management Activity project.
1 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, Volunteering Australia, National Volunteer Management Activity Project
Resources

Volunteer Management Handbook

The Volunteer Management Handbook E-learning Series is a free resource designed to help new, existing and aspiring Volunteer Managers in their role.
1 minute read
The Centre for Volunteering, The Knowledge Base
e-learning

BeConnected Program

Be Connected is a Australian government initiative designed to bridge the digital gap and equip older volunteers with the skills they need to thrive in today's online world.
1 minute read
Be Connected
Culturally and Linguistically Diverse (CALD), Older Volunteers +2 more
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
scheduled

Bridge to Volunteering - An introduction to volunteering

This introductory workshop explores what volunteering is, its benefits, and the rights and responsibilities of volunteers. Learn how to find a suitable volunteer role and how to get involved in your community with confidence.
The Centre for Volunteering
–
Free
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
Volunteering Victoria
–
FREE
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
Volunteering Victoria
–
FREE