Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Guides
1 minute read

National Standards for Volunteer Involvement

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Building Strong Volunteer Programs

The National Standards for Volunteer Involvement (National Standards) are a best practice framework to guide volunteer involvement in Australia. They are an essential resource for Volunteer Managers.

The National Standards can be used flexibly, recognising that volunteering takes place in highly diverse settings and ways.

Content accessed through this site aims to meet these standards, or help Volunteer Managers reflect or achieve them in their programs. Content that aligns with the National Standards is indicated with a National Standards badge.

Content can also be filtered by each National Standard if there are specific resources you are looking for.

Why are the National Standards Important?

The National Standards provide Volunteer Managers with a foundation for best practice program design and implementation. They are supported by a suite of resources and tools to help you apply them in your role. Adoption of the National Standards has direct benefits to both your volunteers and your organisation, they:

  • help improve the volunteer experience, ensure the wellbeing of volunteers and that their contributions are valued.

  • provide best practice guidance and benchmarks to help you and your organisation attract, manage and retain volunteers.

  • Support effective risk and safety practices.

  • Showcase your commitment to responsible and ethical volunteer management.

There are eight standards:

  1. Volunteering is embedded in leadership, governance and culture

  2. Volunteer participation is championed and modelled

  3. Volunteer roles are meaningful and tailored

  4. Recruitment is equitable and diversity is valued

  5. Volunteers are supported and developed

  6. Volunteer safety and wellbeing is protected

  7. Volunteers are recognised

  8. Policies and practices are continuously improved

How Does Volunteer Gateway Support the National Standards?

The resources and information available on Volunteer Gateway are designed to be aligned with the National Standards. You'll see the National Standards badge displayed throughout the website to identify content that directly addresses specific standards.

Filtering by National Standards:

Looking for resources that target a particular aspect of volunteer management? Our search function allows you to filter content by the National Standard it addresses. This streamlines your search and ensures you find the most relevant resources to meet your specific needs.

Explore the Standards:

We encourage you to delve deeper into the National Standards and their supporting resources and tools via the Downloads and Sources below.


Downloads and sources

Download resource
National Standards for Volunteering Involvement Poster (PNG • 51.32 KB)

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!


More like this

Resources

Planning and Maintaining a Volunteer Program

This article, guides and e-learning provide an overview of the things you need to set up and maintain a successful volunteer program for your organisation.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

Volunteering SA&NT Member's Volunteer Management Forum

This member-only event brings together volunteer leaders to explore best‑practice volunteer engagement, share real-world insights and strengthen sector connections. Guest speaker presentation on Tech & AI in Volunteer Management, panel on the stages of volunteer involvement cycle and catered lunch.
Volunteering SA&NT
Free
scheduled

Cybersecurity: Protect Yourself From Scams for NFPs

Learn to identify the red flags of sophisticated scams, from phishing to investment traps, in this practical session. We'll explore real-life case studies and provide effective strategies to protect yourself and support others in our digital world with this online session presented by Infoxchange.
Volunteering SA&NT
Free
scheduled

Privacy Laws for Not-for-profits - Mar 2026

In this webinar, our lawyers will set out some of the key personal information handling obligations for not-for-profits and provide you with an easy-to-follow framework to help demystify privacy laws. We’ll bring you up to speed on the privacy reforms with a high-level overview of important changes.
Justice Connect's Not-for-profit Law Training
A$49.00