Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

Conflicts of Interest Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This Conflict of Interest guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.

Summary

What's in the Guide?

• What conflicts of interest are and why they matter

• How to identify potential conflicts

• The key duties of charity leaders (called Responsible People)

• How to disclose conflicts of interest

• Common situations where conflicts arise

• Steps to prevent and manage conflicts

Benefits for Volunteer Organisations & Managers

This guide helps volunteer organisations

• Protect your charity's reputation

• Ensure good governance and transparency

• Minimise legal risks

• Build trust with donors and volunteers

Downloads and sources

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Information

Recognising and valuing volunteers

Practical guidance on recognising and valuing volunteers through everyday practices and formal approaches.
1 minute read
Volunteer Scotland
General
Research and Reports

Invest for success: the real value of volunteering

Research exploring the value of volunteering, including how to measure impact and embed volunteering in funding approaches.
1 minute read
Scottish Volunteering Forum, Scottish Government
General
Guides

Orientation for new volunteers

Guide outlining key considerations when planning induction and orientation for new volunteers.
1 minute read
Volunteering Victoria
General
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.
scheduled

Defamation and Not-for-profits - Oct 2026

Delivered by MinterEllison and Justice Connect, this practical webinar for not-for-profits covers defamation law, key defences, social media, complaints, media enquiries, and managing communication risks.
Justice Connect's Not-for-profit Law Training
–
A$49.00
scheduled

Governing for NFP Volunteer Board Performance

A one-day facilitated course for current and aspiring not-for-profit board members and executives who report to boards, covering legal and financial obligations, risk, accountability, stakeholder management and the board's role in strategy.
Volunteering SA&NT
–
A$968.00