Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Conflicts of Interest Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This Conflict of Interest guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.

Summary

What's in the Guide?

• What conflicts of interest are and why they matter

• How to identify potential conflicts

• The key duties of charity leaders (called Responsible People)

• How to disclose conflicts of interest

• Common situations where conflicts arise

• Steps to prevent and manage conflicts

Benefits for Volunteer Organisations & Managers

This guide helps volunteer organisations

• Protect your charity's reputation

• Ensure good governance and transparency

• Minimise legal risks

• Build trust with donors and volunteers

Downloads and sources

Visit source (opens in new tab)

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Staff vs Intern vs Volunteer

This article clarifies the distinctions between volunteering, internships, and placements.
1 minute read
The Centre for Volunteering, Fair Work Australia, The Knowledge Base
Factsheets

Managing staff and volunteers - good practice tips

This Australian Charities and Not for Profits Commission (ACNC) fact sheet helps small charities treat staff and volunteers with respect, and have a positive organisational attitude to its people, through planning, processes/procedures and the right attitude.
1 minute read
Australian Charities and Not-for-profits Commission
General
Resources

Types of Volunteering

This information explores various volunteering options including formal, social action, project-based and more to help you find the right fit.
1 minute read
The Centre for Volunteering, The Knowledge Base
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Conflict as a catalyst for change

Managing Conflict with Volunteers explores why difficult conversations are often avoided and how delays can worsen conflict. Learn practical approaches to addressing challenging behaviour, setting boundaries and resolving issues constructively.
The Centre for Volunteering
–
Free
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.
scheduled

Lunch and Learn: Volunteer Leadership in Practice

Join this professional development session to explore volunteer retention through community, connection and purpose. Gain practical strategies, fresh insights and actionable ideas from experienced volunteer leader Carolyn Whamond.
Volunteering Tasmania
–
Free