Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

Conflicts of Interest Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This Conflict of Interest guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.

Summary

What's in the Guide?

• What conflicts of interest are and why they matter

• How to identify potential conflicts

• The key duties of charity leaders (called Responsible People)

• How to disclose conflicts of interest

• Common situations where conflicts arise

• Steps to prevent and manage conflicts

Benefits for Volunteer Organisations & Managers

This guide helps volunteer organisations

• Protect your charity's reputation

• Ensure good governance and transparency

• Minimise legal risks

• Build trust with donors and volunteers

Downloads and sources

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Factsheets

Complaints Handling Factsheet

This Australian Charities and Not for Profits Commission (ACNC) fact sheet, model policy and procedure aims to help small charities with their complaints handling processes.
1 minute read
Australian Charities and Not-for-profits Commission
General
Articles & Reports

Best Practice Guidelines

Sector designed guidelines to help organisations improve volunteer engagement across the full volunteer lifecycle.
1 minute read
Volunteering New Zealand
General
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
Free
scheduled

Understanding Not-for-profit Finances - August 2026

Build confidence in not-for-profit financial reporting. This practical webinar explains key responsibilities, reporting updates, and how to read financial statements. Gain clear, plain-language guidance from a Chartered Accountant.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Future-Ready Volunteering Workshop

These workshops create space for local conversation, shared learning & connection that online sessions can’t match. You’ll unpack what the findings mean for your organisation, test ideas with peers, and leave with practical approaches to use straight away
Volunteering Victoria
Free including lunch