Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Conflicts of Interest Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This Conflict of Interest guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.

Summary

What's in the Guide?

• What conflicts of interest are and why they matter

• How to identify potential conflicts

• The key duties of charity leaders (called Responsible People)

• How to disclose conflicts of interest

• Common situations where conflicts arise

• Steps to prevent and manage conflicts

Benefits for Volunteer Organisations & Managers

This guide helps volunteer organisations

• Protect your charity's reputation

• Ensure good governance and transparency

• Minimise legal risks

• Build trust with donors and volunteers

Downloads and sources

Visit source (opens in new tab)

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Volunteer Handbook

This Volunteer Handbook E-learning Series will help your volunteers to get started and becoming a fantastic volunteer.
1 minute read
The Centre for Volunteering, Volunteering Services Australia, The Knowledge Base
Resources

Community-Informed Volunteering

These video and blog resource suite helps volunteer managers tackle operational challenges and boost youth engagement. It blends blogs, vlogs, and training videos to support inclusive, strategic, and effective volunteer leadership.
1 minute read
The Knowledge Base
Resources

Volunteer Conflict Resolution

This guide helps volunteer organisations manage disputes effectively, fostering positive volunteer experiences.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Cybersecurity: Protect Yourself From Scams

This webinar helps you recognise and respond to online scams. Learn how to identify common scam types, detect warning signs and apply practical strategies to protect yourself and others in an increasingly complex digital environment.
Volunteering Tasmania
–
Free
scheduled

(Face to Face) How to Be More Inclusive in Our Daily Professional Life

This workshop explores how to build inclusive workplaces, with a focus on disability. Learn practical approaches to communication, language and inclusive practice, and gain tools to support respectful, accessible and equitable professional environments.
Volunteering SA&NT
–
Free
scheduled

How to Draft an MOU - May 2026

Learn how to draft an effective memorandum of understanding (MOU). This practical webinar explains when to use an MOU, whether it’s legally binding, and the key clauses to include when collaborating with other organisations.
Justice Connect's Not-for-profit Law Training
–
A$49.00