Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

Conflicts of Interest Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This Conflict of Interest guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.

Summary

What's in the Guide?

• What conflicts of interest are and why they matter

• How to identify potential conflicts

• The key duties of charity leaders (called Responsible People)

• How to disclose conflicts of interest

• Common situations where conflicts arise

• Steps to prevent and manage conflicts

Benefits for Volunteer Organisations & Managers

This guide helps volunteer organisations

• Protect your charity's reputation

• Ensure good governance and transparency

• Minimise legal risks

• Build trust with donors and volunteers

Downloads and sources

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Volunteer Motivations and Barriers

This webinar and guide explores volunteer motivations (helping others, social connection) and barriers (time, distance) to help organisations attract and retain volunteers.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Becoming an Inclusive Volunteer Mentor

This online course equips volunteers to mentor participants with disabilities as part of the Inclusive Volunteering Pathways to Employment Program. It covers inclusion, disability, and mentor responsibilities
1 minute read
Volunteering ACT, The Centre for Volunteering, Volunteering Tasmania, The Knowledge Base
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
scheduled

Managing Member Disputes and Board Conflict - Dec 2026

Learn how to prevent, manage and resolve disputes in not-for-profits. This practical webinar explores common conflicts, legal requirements, dispute resolution processes and governance tools, with expert guidance, resources, recording and slides included.
Justice Connect's Not-for-profit Law Training
–
Free
scheduled

Volunteer Recognition

Join this free online workshop to explore practical ways to recognise and celebrate volunteers. Learn about the Volunteer Involvement Cycle, develop a volunteer recognition plan, access useful resources, and approaches to volunteer appreciation.
Volunteering SA&NT
–
Free
scheduled

Governing for NFP Volunteer Board Performance

A one-day facilitated course for current and aspiring not-for-profit board members and executives who report to boards, covering legal and financial obligations, risk, accountability, stakeholder management and the board's role in strategy.
Volunteering SA&NT
–
A$968.00