Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Conflicts of Interest Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This Conflict of Interest guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.

Summary

What's in the Guide?

• What conflicts of interest are and why they matter

• How to identify potential conflicts

• The key duties of charity leaders (called Responsible People)

• How to disclose conflicts of interest

• Common situations where conflicts arise

• Steps to prevent and manage conflicts

Benefits for Volunteer Organisations & Managers

This guide helps volunteer organisations

• Protect your charity's reputation

• Ensure good governance and transparency

• Minimise legal risks

• Build trust with donors and volunteers

Downloads and sources

Visit source (opens in new tab)

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Factsheets

Volunteer Reward and Recognition

This document highlights the importance of valuing and appreciating volunteers. It offers practical strategies for volunteer organisations to enhance motivation and retention, such as saying thank you, including volunteers in decision-making, and offering training sessions.
1 minute read
Volunteering Queensland
General
Tools or Toolkits

Value of volunteering wheel

Visual tool demonstrating the personal and community benefits of volunteering, including confidence, competence, connections and community.
1 minute read
Volunteer Canada
General
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

Cairns Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and FNQ Volunteers Inc invite regional communities to connect with the 2026 Queensland Volunteering Conference. This affordable two-day event ($38) offers local learning, networking and collaboration opportunities.
Volunteering Queensland
–
A$38.00
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers.
Volunteering Victoria
–
Free
scheduled

Creating Positive Auspicing Relationships - Sep 2026

Auspicing helps community groups access funding, insurance and resources without incorporating or obtaining DGR status, but it comes with important legal responsibilities.
Justice Connect's Not-for-profit Law Training
–
A$49.00