Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

Conflicts of Interest Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This Conflict of Interest guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.

Summary

What's in the Guide?

• What conflicts of interest are and why they matter

• How to identify potential conflicts

• The key duties of charity leaders (called Responsible People)

• How to disclose conflicts of interest

• Common situations where conflicts arise

• Steps to prevent and manage conflicts

Benefits for Volunteer Organisations & Managers

This guide helps volunteer organisations

• Protect your charity's reputation

• Ensure good governance and transparency

• Minimise legal risks

• Build trust with donors and volunteers

Downloads and sources

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Weblinks

Charity Register

The Australian Charities and Not for Profits Commission (ACNC) Charity Register contains information about Australia's registered charities. It is free to search and is available to everyone.
1 minute read
Australian Charities and Not-for-profits Commission
General
Templates

Certificate of appreciation

Simple certificate template to acknowledge and thank volunteers for their contribution and support volunteer recognition activities.
1 minute read
Volunteering WA
General
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
scheduled

Let's Talk Youth Safe Volunteering

Join Volunteering Tasmania and the Office of the Independent Regulator for a free online session on the National Standards for Volunteer Involvement and the Child and Youth Safe Standards.
Volunteering Tasmania
Free
scheduled

Defamation and Not-for-profits - Oct 2026

Delivered by MinterEllison and Justice Connect, this practical webinar for not-for-profits covers defamation law, key defences, social media, complaints, media enquiries, and managing communication risks.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Masterclass: Advanced Communication for Volunteer Leaders

Discover advanced communication and resolution skills with communication and conflict expert, Tulsi van de Graaff
The Centre for Volunteering
Check Listing for Details