Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Factsheets
1 minute read

Conflicts of Interest Guide

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This Conflict of Interest guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.

Summary

What's in the Guide?

• What conflicts of interest are and why they matter

• How to identify potential conflicts

• The key duties of charity leaders (called Responsible People)

• How to disclose conflicts of interest

• Common situations where conflicts arise

• Steps to prevent and manage conflicts

Benefits for Volunteer Organisations & Managers

This guide helps volunteer organisations

• Protect your charity's reputation

• Ensure good governance and transparency

• Minimise legal risks

• Build trust with donors and volunteers

Downloads and sources

Visit source (opens in new tab)

More about the author

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities.
Contact Australian Charities and Not-for-profits Commission
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Breaking Down the Barriers to Youth Volunteering

This e-learning course equips youth volunteer managers with strategies to attract, retain and engage young volunteers through project redesign and practical activities
1 minute read
Soulgen, The Centre for Volunteering, The Knowledge Base
Resources

Engaging Newly Arrived Migrants

This article explains how volunteering helps new migrants in Australia connect, learn & contribute. It includes resources to help recruit and support migrant volunteers.
1 minute read
Canterbury City Community Centre - Skills Training and Resource Service, Special Broadcasting Service (SBS), Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Research and Reports

Australian Disaster Resilience Knowledge Hub

The Knowledge Hub is a national, open-source platform that supports and informs policy, planning, decision making and contemporary good practice in disaster resilience.
1 minute read
The Australian Institute for Disaster Resilience
Emergency Volunteering
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
scheduled

Introduction to the Volunteer Involvement Cycle

Introducing the Volunteer Involvement Cycle, a new resource aligned with the National Standards for Volunteer Involvement. This session guides you through the key stages of volunteer engagement, equipping you with the knowledge and tools to run an effective, sustainable & impactful volunteer program
Volunteering Victoria
–
FREE
scheduled

Setting up a Social Enterprise - June 2026

An introductory webinar on setting up a social enterprise. Learn key legal issues, structural options, charity status and tax concessions to help your not‑for‑profit create sustainable income while maximising social impact.
Justice Connect's Not-for-profit Law Training
–
A$49.00
scheduled

Bridge to Volunteering - An introduction to volunteering

This introductory workshop explores what volunteering is, its benefits, and the rights and responsibilities of volunteers. Learn how to find a suitable volunteer role and how to get involved in your community with confidence.
The Centre for Volunteering
–
Free