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Information

A Guide to Work Health and Safety for Volunteer Organisations

A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.
1 minute read
Safe Work Australia
General
Factsheets

Complaints Handling Factsheet

This Australian Charities and Not for Profits Commission (ACNC) fact sheet, model policy and procedure aims to help small charities with their complaints handling processes.
1 minute read
Australian Charities and Not-for-profits Commission
General
Research and Reports

Australian Disaster Resilience Knowledge Hub

The Knowledge Hub is a national, open-source platform that supports and informs policy, planning, decision making and contemporary good practice in disaster resilience.
1 minute read
The Australian Institute for Disaster Resilience
Emergency Volunteering
Volunteer Resources

Volunteering in Aged Care

Information for potential and current volunteers, Volunteer Managers and providers, including eligibility and where to find volunteering opportunities.
1 minute read
Department of Health Disability and Aging
First Nations, Youth or Student +14 more
Templates

Accident and incident report form

Template to record accidents and incidents involving volunteers, including details of what happened, witnesses, injuries and property damage.
1 minute read
Volunteering WA
General
Guides

Dealing with conflict

Guide providing practical advice for managing and resolving conflict involving volunteers.
1 minute read
Volunteering Victoria
General
Information

Difficult conversations with volunteers

Guide outlining when and how to have difficult conversations with volunteers, including practical tips and tools.
1 minute read
Volunteer PlainTalk
Mental Health and Wellbeing
Templates

Events public liability & risk management

High-level guidance on public liability insurance and a practical checklist to help organisations manage risks when planning events.
1 minute read
AoN
General
Guides

Managing Underperformance

A guide to performance appraisal and managing underperformance in volunteers.
1 minute read
Volunteering Australia
General
Information

Managing Volunteers for Retention

A high level guide on best practice volunteer management to support retention.
1 minute read
Volunteering Victoria
General
Policies & Procedures

Member protection policy

Template policy to help sporting organisations protect members and volunteers and respond to inappropriate behaviour or complaints.
1 minute read
Volunteering WA
General
Templates

Sexual harassment

Guide outlining sexual harassment, relevant policies and organisational legal obligations when involving volunteers.
1 minute read
Volunteering Victoria
General
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