Skip to main content
Create an account for suggestions personalised to you and your organisation
Information
1 minute read

Volunteering in Aged Care

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

A suite of resources for the aged care volunteering sector to access training, support and information for potential and current volunteers, Volunteer Managers and aged care providers.

Summary of resource

The Volunteering in aged care webpage brings together relevant resources, training links and helpful information to support volunteers, Volunteer Managers and providers.

It includes information and guidance in topics such as what to expect, why aged care volunteers are important, where to find volunteering opportunities, eligibility requirements, recruitment and retention, training and support, case studies, innovations and best practice, and pathways into a career in aged care. Downloadable materials such as frequently asked questions, booklets and toolkits are available.

Benefits for volunteer organisations and managers

The materials are aimed at providing consistency across the aged care volunteering sector in recruitment, onboarding, retention, administration and training.

These materials are not mandatory or intended to replace existing resources or volunteer management materials.

The resources complement materials organisations already have in place and were developed to support the sustainability and longevity of volunteering in aged care

The Guidance handbook for Volunteer Managers provides key information for Volunteer Managers including recruitment, onboarding, retention, administration and further training.

Downloads and sources

More about the author

The Department of Health Disability and Aging is responsible for volunteering in aged care, supporting older people receiving aged care services to reduce their social isolation and loneliness

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Developing Policies and Procedures

This article, quick guide and templates help organisations have written volunteer policies and outlines the process for their development.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Articles & Reports

International Youth Volunteering Resources

This collection of resources by the International Association for Volunteer Effort (IAVE) explores the role of youth volunteering in social change and personal development.
1 minute read
International Association for Volunteer Effort
Youth or Student, General
Templates

Institute of Community Directors Australia Policy Bank

A range of policy templates that are free for any not-for-profit organisation to download and use, so long as it is for a non-commercial purpose and that the organisation is not paying a consultant to carry out this work.
1 minute read
Institute of Community Directors Australia
General
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
scheduled

Focus Group: Volunteering in Emergencies

This webinar explores cultural sensitivity and awareness, including unconscious bias and its impact. Learn how to recognise and manage bias, build inclusive practices and improve communication when working with diverse communities.
The Centre for Volunteering
Free
scheduled

2026 National Volunteering Conference

Under the theme Innovation and Impact: Reimagining Volunteering, the conference will bring us together to address high-priority issues and explore bold, practical solutions that support the National Strategy for Volunteering.
Volunteering SA&NT
A$227.27
scheduled

Future-Ready Volunteering Workshops

These workshops create space for local conversation, shared learning & connection that online sessions can’t match. You’ll unpack what the findings mean for your organisation, test ideas with peers, and leave with practical approaches to use straight away
Volunteering Victoria
Free