Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Volunteer Resources
1 minute read

Volunteering in Aged Care

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

A suite of resources for the aged care volunteering sector to access training, support and information for potential and current volunteers, Volunteer Managers and aged care providers.

Summary of resource

The Volunteering in aged care webpage brings together relevant resources, training links and helpful information to support volunteers, Volunteer Managers and providers.

It includes information and guidance in topics such as what to expect, why aged care volunteers are important, where to find volunteering opportunities, eligibility requirements, recruitment and retention, training and support, case studies, innovations and best practice, and pathways into a career in aged care. Downloadable materials such as frequently asked questions, booklets and toolkits are available.

Benefits for volunteer organisations and managers

The materials are aimed at providing consistency across the aged care volunteering sector in recruitment, onboarding, retention, administration and training.

These materials are not mandatory or intended to replace existing resources or volunteer management materials.

The resources complement materials organisations already have in place and were developed to support the sustainability and longevity of volunteering in aged care

The Guidance handbook for Volunteer Managers provides key information for Volunteer Managers including recruitment, onboarding, retention, administration and further training.

Explore the full range of Aged Care resources for volunteers here


Downloads and sources

More about the author

The Department of Health Disability and Aging is responsible for volunteering in aged care, supporting older people receiving aged care services to reduce their social isolation and loneliness

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!


More like this

Research and Reports

Volunteering and psychological contract

This document dives into the concept of volunteer management, emphasising the importance of the unspoken agreement between volunteers and organisations – the psychological contract.
1 minute read
M. Hager, K. Renfro
General
Tools or Toolkits

Disability Action Plan

A guide on how to develop a Disability Action Plan. This resource is accompanied by Disability Action Plan Templates.
1 minute read
Volunteering Victoria, Victoria ALIVE
Disability
Position Paper

Definition of Volunteering

Volunteering Australia’s Definition of Volunteering has a set of explanatory notes, a detailed Issues Paper that provides background and context, and a set of FAQs around it.
1 minute read
Volunteering Australia
General
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

2026 National Volunteering Conference

Under the theme Innovation and Impact: Reimagining Volunteering, the conference will bring us together to address high-priority issues and explore bold, practical solutions that support the National Strategy for Volunteering.
Volunteering SA&NT
A$450.00
scheduled

Drafting a Great Volunteer Agreement - April 2026

In this webinar, we’ll explain why volunteer agreements are so important, and walk you through some of the key topics your agreements should cover. You’ll come away with our top tips for drafting, as well as our sample volunteer agreement to support you to create or improve your own.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Introduction to the Volunteer Involvement Cycle

Introducing the Volunteer Involvement Cycle, a new resource aligned with the National Standards for Volunteer Involvement. This session guides you through the key stages of volunteer engagement, equipping you with the knowledge and tools to run an effective, sustainable & impactful volunteer program
Volunteering Victoria
FREE