Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Information
1 minute read

Spontaneous volunteer management resource kit: helping to manage spontaneous volunteers in emergencies

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This resource kit supports organisations to effectively manage spontaneous volunteers during emergencies and disasters. The kit provides guidance on planning for spontaneous volunteering prior to an emergency, managing volunteers during response and supporting transition and recovery after an emergency.

Benefits for volunteer managers

  • plan and prepare for spontaneous volunteers
  • recruit, induct and coordinate spontaneous volunteers during emergencies
  • support wellbeing, supervision and communication with volunteers during emergencies
  • review plan and action post-emergency.

How to apply this resource

Use this resource kit to inform emergency planning, volunteer management frameworks and response procedures.

Downloads and sources

Visit source (opens in new tab)

More about the authors

Australian Red Cross is a volunteer-based organisation that exists to reduce human suffering.
contactus@redcross.org.au Contact Australian Red Cross
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)
The Department of Social Services is an Australian Government Department that aims to improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities.
Visit website (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Volunteering and boundaries

A guide explaining what boundaries are and how they apply within volunteering programs.
1 minute read
Volunteering Australia
General
Checklists

Student work placement framework

A practical framework to help organisations host work placement students and support skill development and pathways to employment.
1 minute read
Bellarine Catchment Network
Youth or Student
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
–
Free
scheduled

What Matters Most to You? Identifying Skill Development Priorities for Volunteer Managers in the NT - ONLINE

Volunteering SA & NT is planning a Learning and Development Roadshow across the NT. This session invites volunteer managers to share priorities to shape relevant, practical training. Learn the proposed roadmap, and help define future development needs.
Volunteering SA&NT
–
Free
scheduled

Future-Ready Volunteering Workshop

These workshops create space for local conversation, shared learning & connection that online sessions can’t match. You’ll unpack what the findings mean for your organisation, test ideas with peers, and leave with practical approaches to use straight away
Volunteering Victoria
–
Free