Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Research and Reports
1 minute read

Meeting volunteer expectations — a review of volunteer motivations in citizen science and best practices for their retention through implementation of functional features in CS tools

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This document provides a comprehensive guide on the effective management and implementation of citizen science projects. It underscores the significance of clear project goals, volunteer recruitment, sustainability, and the pivotal role of citizens in these initiatives.

Enhancing Volunteer Engagement

For volunteer organisations and management practitioners, the document offers valuable insights into aligning volunteer interests with project needs, ensuring meaningful participation, and fostering long-term commitment. It stresses the importance of understanding volunteer motivations, providing appropriate training, feedback, and recognition, and leveraging technology to enhance participation and scientific output.

Contributing to Global Goals

Moreover, the document highlights how citizen science projects contribute to the United Nations Sustainable Development Goals by involving citizens in environmental monitoring and other scientific research. This not only aids in addressing global challenges but also empowers individuals with STEM knowledge and skills.

Summary

For organisations involved in volunteer management, this document serves as a crucial resource. It offers strategies for retaining volunteers by meeting their expectations, creating a sense of community, and ensuring projects are fun, rewarding, and aligned with their interests. By adopting the recommended approaches, organisations can maximise volunteer contributions, enhance scientific productivity, and make a significant impact on environmental and global issues.

Johanna Amalia Robinson, David Kocman, Orestis Speyer & Evangelos Gerasopoulos (2021) Meeting volunteer expectations — a review of volunteer motivations in citizen science and best practices for their retention through implementation of functional features in CS tools, Journal of Environmental Planning and Management, 64:12, 2089-2113, DOI: 10.1080/09640568.2020.1853507

Downloads and sources

Visit source (opens in new tab)

More about the authors

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Templates

Supporting your volunteers

Guidance on how to effectively support volunteers throughout their involvement.
1 minute read
Volunteer Scotland
General
Resources

Recruiting Volunteers

These webinar, e-learning and guides offer best practices for recruiting volunteers, including recruitment selection, reference checks and interviews.
1 minute read
Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
scheduled

Managing Volunteers in Grassroots Settings: The Basics 2 hours

Designed for grassroots organisations, this workshop introduces the fundamentals of managing volunteers across the volunteer lifecycle.
Volunteering Victoria
–
Free
scheduled

Gladstone Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Gladstone Regional Council invite you to connect with the 2026 Queensland Volunteering Conference through an affordable local satellite event.
Volunteering Queensland
–
A$38.00
scheduled

Volunteer Management 101 

This interactive workshop provides participants with a sound understanding of best practice volunteer management. Participants will be taken through each stage of the volunteer’s involvement, based on the ‘life cycle’ model of volunteer management.
Volunteering Victoria
–
Free