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Research and Reports
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Meeting volunteer expectations — a review of volunteer motivations in citizen science and best practices for their retention through implementation of functional features in CS tools

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Introduction

This document provides a comprehensive guide on the effective management and implementation of citizen science projects. It underscores the significance of clear project goals, volunteer recruitment, sustainability, and the pivotal role of citizens in these initiatives.

Enhancing Volunteer Engagement

For volunteer organisations and management practitioners, the document offers valuable insights into aligning volunteer interests with project needs, ensuring meaningful participation, and fostering long-term commitment. It stresses the importance of understanding volunteer motivations, providing appropriate training, feedback, and recognition, and leveraging technology to enhance participation and scientific output.

Contributing to Global Goals

Moreover, the document highlights how citizen science projects contribute to the United Nations Sustainable Development Goals by involving citizens in environmental monitoring and other scientific research. This not only aids in addressing global challenges but also empowers individuals with STEM knowledge and skills.

Summary

For organisations involved in volunteer management, this document serves as a crucial resource. It offers strategies for retaining volunteers by meeting their expectations, creating a sense of community, and ensuring projects are fun, rewarding, and aligned with their interests. By adopting the recommended approaches, organisations can maximise volunteer contributions, enhance scientific productivity, and make a significant impact on environmental and global issues.

Johanna Amalia Robinson, David Kocman, Orestis Speyer & Evangelos Gerasopoulos (2021) Meeting volunteer expectations — a review of volunteer motivations in citizen science and best practices for their retention through implementation of functional features in CS tools, Journal of Environmental Planning and Management, 64:12, 2089-2113, DOI: 10.1080/09640568.2020.1853507

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