Skip to main content

What are you looking for?

Enter keywords to search across resources, guides, training, tools, and more.

Create an account for suggestions personalised to you and your organisation

Research and Reports
1 minute read

Meeting volunteer expectations — a review of volunteer motivations in citizen science and best practices for their retention through implementation of functional features in CS tools

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This document provides a comprehensive guide on the effective management and implementation of citizen science projects. It underscores the significance of clear project goals, volunteer recruitment, sustainability, and the pivotal role of citizens in these initiatives.

Enhancing Volunteer Engagement

For volunteer organisations and management practitioners, the document offers valuable insights into aligning volunteer interests with project needs, ensuring meaningful participation, and fostering long-term commitment. It stresses the importance of understanding volunteer motivations, providing appropriate training, feedback, and recognition, and leveraging technology to enhance participation and scientific output.

Contributing to Global Goals

Moreover, the document highlights how citizen science projects contribute to the United Nations Sustainable Development Goals by involving citizens in environmental monitoring and other scientific research. This not only aids in addressing global challenges but also empowers individuals with STEM knowledge and skills.

Summary

For organisations involved in volunteer management, this document serves as a crucial resource. It offers strategies for retaining volunteers by meeting their expectations, creating a sense of community, and ensuring projects are fun, rewarding, and aligned with their interests. By adopting the recommended approaches, organisations can maximise volunteer contributions, enhance scientific productivity, and make a significant impact on environmental and global issues.

Johanna Amalia Robinson, David Kocman, Orestis Speyer & Evangelos Gerasopoulos (2021) Meeting volunteer expectations — a review of volunteer motivations in citizen science and best practices for their retention through implementation of functional features in CS tools, Journal of Environmental Planning and Management, 64:12, 2089-2113, DOI: 10.1080/09640568.2020.1853507


Downloads and sources

More about the authors





Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!


More like this

Factsheets

Fundraising Hub

The Australian Charities and Not for Profits Commission (ACNC) Fundraising Hub is a collection of resources about state and territory fundraising regulators and guidance about charities and fundraising.
1 minute read
Australian Charities and Not-for-profits Commission
General
Resources

Volunteer Rights and Responsibilities - Plain Language

Outlining volunteer rights and responsibilities ensures a smooth experience for all. Use this plain-language template from the national VMA project and SCOPE Australia to guide your own document.
1 minute read
The Knowledge Base, National Volunteer Management Activity Project
Tools or Toolkits

Volunteer Value and Cost Calculators

The Volunteer Value and Cost Calculators estimate the financial cost of hiring paid staff to replace volunteer work. Simply enter the number of volunteer hours by age group, and the calculator provides a dollar value based on average local wages and employer costs.
1 minute read
The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
General
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
Free
scheduled

Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
Volunteering Victoria
FREE
scheduled

Let’s Talk Aboriginal Cultural Safety in Volunteering (Rescheduled)

This workshop introduces Aboriginal cultural safety in volunteering. Explore what cultural safety means, why it matters, and practical ways volunteer‑involving organisations can create respectful, inclusive and culturally safe environments.
Volunteering Tasmania
Free