Skip to main content
Create an account for suggestions personalised to you and your organisation
Research and Reports
1 minute read

The Relationship Between Leadership Behaviors and Volunteer Commitment: The Role of Volunteer Satisfaction

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This document summarises research on the dynamics of leadership, job satisfaction, and commitment within volunteer organisations. It delves into how leadership styles, organisational culture, and volunteer motivation impact satisfaction and retention. The studies underscore the importance of empowerment, organisational learning, and specific leadership behaviours in enhancing volunteer engagement and commitment.

Benefits for Volunteer Organisations

For volunteer organisations and management practitioners, this document offers valuable insights into fostering a positive environment for volunteers. It highlights:

Leadership that focuses on enabling learning and innovation boosts volunteer satisfaction, which in turn, enhances their commitment to the organisation.

Encouraging a culture of learning and innovation among volunteers not only increases their satisfaction but also their affective commitment, leading to better organisational performance.

Understanding the mediating role of volunteer satisfaction between leadership behaviours and volunteer commitment can help organisations tailor their management practices to retain volunteers effectively.

Application

This document serves as a crucial resource for volunteer organisations aiming to improve volunteer engagement and well-being, ultimately contributing to sustained volunteerism and organisational success.

Benevene Paula , Buonomo Ilaria , West Michael. The Relationship Between Leadership Behaviors and Volunteer Commitment: The Role of Volunteer Satisfaction. Frontiers in Psychology, VOL 11, 2020 https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2020.602466 DOI: 10.3389/fpsyg.2020.602466, ISSN: 1664-1078

Downloads and sources

More about the authors

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Engaging Newly Arrived Migrants

This article explains how volunteering helps new migrants in Australia connect, learn & contribute. It includes resources to help recruit and support migrant volunteers.
1 minute read
Canterbury City Community Centre - Skills Training and Resource Service, Special Broadcasting Service (SBS), Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
scheduled

Bridge to Volunteering - An introduction to volunteering

This introductory workshop explores what volunteering is, its benefits, and the rights and responsibilities of volunteers. Learn how to find a suitable volunteer role and how to get involved in your community with confidence.
The Centre for Volunteering
Free
scheduled

Respect and Resilience Part 1

This webinar equips volunteers and volunteer leaders with practical strategies to manage challenging behaviour. Learn how to identify early warning signs, de‑escalate situations, build resilience, and stay psychologically safe in customer‑facing roles.
The Centre for Volunteering
Free
scheduled

(Face to Face) How to Be More Inclusive in Our Daily Professional Life

This workshop explores how to build inclusive workplaces, with a focus on disability. Learn practical approaches to communication, language and inclusive practice, and gain tools to support respectful, accessible and equitable professional environments.
Volunteering SA&NT
Free