Skip to main content
Create an account for suggestions personalised to you and your organisation
Research and Reports
1 minute read

The Relationship Between Leadership Behaviors and Volunteer Commitment: The Role of Volunteer Satisfaction

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

This document summarises research on the dynamics of leadership, job satisfaction, and commitment within volunteer organisations. It delves into how leadership styles, organisational culture, and volunteer motivation impact satisfaction and retention. The studies underscore the importance of empowerment, organisational learning, and specific leadership behaviours in enhancing volunteer engagement and commitment.

Benefits for Volunteer Organisations

For volunteer organisations and management practitioners, this document offers valuable insights into fostering a positive environment for volunteers. It highlights:

Leadership that focuses on enabling learning and innovation boosts volunteer satisfaction, which in turn, enhances their commitment to the organisation.

Encouraging a culture of learning and innovation among volunteers not only increases their satisfaction but also their affective commitment, leading to better organisational performance.

Understanding the mediating role of volunteer satisfaction between leadership behaviours and volunteer commitment can help organisations tailor their management practices to retain volunteers effectively.

Application

This document serves as a crucial resource for volunteer organisations aiming to improve volunteer engagement and well-being, ultimately contributing to sustained volunteerism and organisational success.

Benevene Paula , Buonomo Ilaria , West Michael. The Relationship Between Leadership Behaviors and Volunteer Commitment: The Role of Volunteer Satisfaction. Frontiers in Psychology, VOL 11, 2020 https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2020.602466 DOI: 10.3389/fpsyg.2020.602466, ISSN: 1664-1078

Downloads and sources

More about the authors

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Foundations of Volunteer Management: Maintain Work Health and Safety

This unit builds WHS knowledge and skills, covering hazard identification, risk control, policies, and consultation. Aligned with HLTWHS003, it supports safe, compliant workplaces through practical safety strategies and effective communication.
2 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Guides

Inclusive Volunteering Guide

Practical actions to make volunteering inclusive for First Nations, CALD, disability and LGBTIQA+ communities.
1 minute read
Bellarine Catchment Network
First Nations, Culturally and Linguistically Diverse (CALD) +2 more
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
scheduled

Introduction to the National Standards for Volunteer Involvement

This workshop guides participants through the National Standards for Volunteer Involvement, Australia’s best practice roadmap for volunteering professionals.
Volunteering Victoria
Free
scheduled

SEEK Volunteer drop-in support session

On 30 July, Volunteering Queensland replaced member access to the VIKTOR volunteer recruitment platform with SEEK Volunteer. Join this drop-in support session, co-hosted with the SEEK Volunteer team, to get help navigating the platform.
Volunteering Queensland
Free
scheduled

Defamation and Not-for-profits - Oct 2026

Delivered by MinterEllison and Justice Connect, this practical webinar for not-for-profits covers defamation law, key defences, social media, complaints, media enquiries, and managing communication risks.
Justice Connect's Not-for-profit Law Training
A$49.00