Skip to main content
Create an account for suggestions personalised to you and your organisation
Research and Reports
1 minute read

Measurement & Impact: Providing the Evidence that Volunteering is Good for Society and Good for You

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Often the focus is on providing the evidence to record, measure and showcase the impact of volunteering. While it has always been important for volunteers to know that their involvement has made a difference, volunteering can also be of great benefit to the individual volunteer.

Summary

This paper explores how we can measure impact through volunteer experience and how these experiences influence volunteers’ future opportunities and behaviors. It also discusses methods of tracking the aspirations and needs of the communities where they volunteer. 2020. It is free to download but asks for name, organisation and email. Available in English.

Benefits for Volunteer Organisations

Volunteer organisations can benefit from this document by understanding the importance of measuring the impact of their activities. It provides insights into different approaches and methods for data collection, helping organisations to validate their contributions towards societal goals.

Application for Volunteer Management Practitioners

Volunteer management practitioners can use this resource to develop better strategies for monitoring and evaluating volunteer activities. By aligning volunteer efforts with high-level objectives like the Sustainable Development Goals, practitioners can demonstrate the tangible benefits of volunteering, thereby attracting more support and resources.

Downloads and sources

More about the author

International Association for Volunteer Effort (IAVE) creates a more just and sustainable world by enabling the leaders, organizations, and environments that empower volunteers.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Factsheets

Complaints Handling Factsheet

This Australian Charities and Not for Profits Commission (ACNC) fact sheet, model policy and procedure aims to help small charities with their complaints handling processes.
1 minute read
Australian Charities and Not-for-profits Commission
General
Tools or Toolkits

Value of volunteering wheel

Visual tool demonstrating the personal and community benefits of volunteering, including confidence, competence, connections and community.
1 minute read
Volunteer Canada
General
Factsheets

Volunteer Reward and Recognition

This document highlights the importance of valuing and appreciating volunteers. It offers practical strategies for volunteer organisations to enhance motivation and retention, such as saying thank you, including volunteers in decision-making, and offering training sessions.
1 minute read
Volunteering Queensland
General
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Privacy Laws for Not-for-profits: Protecting Personal Information - Aug 2026

Stay up to date on privacy laws for not-for-profits in this practical webinar. Learn key obligations, recent reforms, data breach trends and OAIC priorities, plus how to manage personal information and respond to breaches.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

What Matters Most to You? Identifying Skill Development Priorities for Volunteer Managers in the NT - ONLINE

Volunteering SA & NT is planning a Learning and Development Roadshow across the NT. This session invites volunteer managers to share priorities to shape relevant, practical training. Learn the proposed roadmap, and help define future development needs.
Volunteering SA&NT
Free
scheduled

Panel Discussion: AI for Volunteer Leaders

Explore how Artificial Intelligence can support and enhance your role as a volunteer leader.
The Centre for Volunteering
Free