Skip to main content
Create an account for suggestions personalised to you and your organisation
Research and Reports
1 minute read

Measurement & Impact: Providing the Evidence that Volunteering is Good for Society and Good for You

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

Introduction

Often the focus is on providing the evidence to record, measure and showcase the impact of volunteering. While it has always been important for volunteers to know that their involvement has made a difference, volunteering can also be of great benefit to the individual volunteer.

Summary

This paper explores how we can measure impact through volunteer experience and how these experiences influence volunteers’ future opportunities and behaviors. It also discusses methods of tracking the aspirations and needs of the communities where they volunteer. 2020. It is free to download but asks for name, organisation and email. Available in English.

Benefits for Volunteer Organisations

Volunteer organisations can benefit from this document by understanding the importance of measuring the impact of their activities. It provides insights into different approaches and methods for data collection, helping organisations to validate their contributions towards societal goals.

Application for Volunteer Management Practitioners

Volunteer management practitioners can use this resource to develop better strategies for monitoring and evaluating volunteer activities. By aligning volunteer efforts with high-level objectives like the Sustainable Development Goals, practitioners can demonstrate the tangible benefits of volunteering, thereby attracting more support and resources.

Downloads and sources

More about the author

International Association for Volunteer Effort (IAVE) creates a more just and sustainable world by enabling the leaders, organizations, and environments that empower volunteers.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Volunteer Rights and Responsibilities - Plain Language

Outlining volunteer rights and responsibilities ensures a smooth experience for all. Use this plain-language template from the national VMA project and SCOPE Australia to guide your own document.
1 minute read
The Knowledge Base, National Volunteer Management Activity Project
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Protecting Mental Health: Psychosocial Hazards in Not-for-profits - June 2026

Learn your not‑for‑profit’s legal duties to manage psychosocial hazards. This webinar explains WHS obligations, how to identify risks like stress and trauma, and practical steps to protect the mental health and safety of staff and volunteers.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Employment Pathway: Volunteering as a Pathway to Employment

This webinar explores how volunteering can support pathways into paid employment. Learn how to build employable skills through volunteering, articulate transferable experience, and create pathways that help volunteers transition into the workforce.
The Centre for Volunteering
Free
scheduled

Growth Pathways: Strategic Volunteer Training and Development

This webinar explores how to design a strategic, needs‑based approach to volunteer training and development. Learn how to identify skill gaps, deliver timely training and support volunteer growth to improve retention and program impact.
The Centre for Volunteering
Free