Guide to peer support, coaching and mentoring

This guide provides comprehensive information on peer support, coaching and mentoring within organisations. It outlines key principles, approaches and practical considerations, supported by checklists and templates to help implement effective peer based support and development models.

The resource is designed for volunteer involving organisations and leaders seeking to strengthen support, supervision and development for volunteers and staff. It is applicable to both volunteers and employees and is accompanied by a suite of supporting resources.

Benefits for volunteer managers

• supports the development of peer support and mentoring frameworks
• strengthens supervision, learning and engagement practices
• encourages supportive, inclusive and safe environments
• provides practical tools to implement coaching and mentoring approaches.

How to apply this resource

This guide is most useful when establishing or enhancing peer support, mentoring or coaching programs, or when reviewing approaches to volunteer supervision, development and engagement.