Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Checklists
1 minute read

Guide to peer support, coaching and mentoring

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides comprehensive information on peer support, coaching and mentoring within organisations. It outlines key principles, approaches and practical considerations, supported by checklists and templates to help implement effective peer based support and development models.

The resource is designed for volunteer involving organisations and leaders seeking to strengthen support, supervision and development for volunteers and staff. It is applicable to both volunteers and employees and is accompanied by a suite of supporting resources.

Benefits for volunteer managers

  • supports the development of peer support and mentoring frameworks
  • strengthens supervision, learning and engagement practices
  • encourages supportive, inclusive and safe environments
  • provides practical tools to implement coaching and mentoring approaches.

How to apply this resource

This guide is most useful when establishing or enhancing peer support, mentoring or coaching programs, or when reviewing approaches to volunteer supervision, development and engagement.

Downloads and sources

Visit source (opens in new tab)

More about the author

VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.
info@volunteeringact.org.au 02 6251 4060
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Developing Volunteer Roles

This article and guides help organisations develop effective volunteer roles
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Examples

Corporate policy statement: work health and safety

An example policy statement outlining workplace health and safety responsibilities, noting some content is specific to Western Australia.
1 minute read
WA Department of Biodiversity, Conservation and Attraction
General
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Focus Group: Volunteering Local Health Districts Community of Practice

This focus group invites participants to share insights on volunteering within Local Health Districts and a Community of Practice model. Feedback will inform future collaboration, support and best practice to strengthen volunteer involvement.
The Centre for Volunteering
–
Free
scheduled

Creating an Impact: Volunteering for a Cause

This webinar explores how volunteering can create meaningful social impact. Learn how to turn your interests into action, connect with causes you care about, and understand the role volunteers play in driving positive change in communities.
The Centre for Volunteering
–
Free
scheduled

Bridge to Volunteering - An introduction to volunteering

This workshop introduces volunteering, including its benefits, rights and responsibilities, and how to get involved. Learn how to find suitable roles and explore opportunities to participate in volunteering in your community.
The Centre for Volunteering
–
Free