Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

2020 Aged Care Workforce Census: Factsheet

This factsheet summarises key findings from the 2020 Aged Care Workforce Census conducted by the Australian Government. The factsheet highlights workforce and volunteering trends across aged care services and compares results with the 2016 census, including the impacts of COVID?19.

Benefits for volunteer managers

  • make informed evidence?based decisions for planning and policy in aged care volunteering
  • understand volunteering trends in aged care services.

How to apply this resource

Use this data to support strategic planning, advocacy and evaluation related to volunteering in aged care settings.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Volunteer screening

Guide outlining the ten steps of volunteer screening to support safe and effective volunteer involvement.
1 minute read
Volunteer Canada
General
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

October Volunteer Leadership Network meeting 2026

Volunteering is strongest when it is understood, valued and supported across an organisation, not just by volunteer leaders. Hear how one organisation built awareness, gained support and created shared ownership of volunteering. Explore practical ideas.
Volunteering Queensland
Free
scheduled

National Standards for Volunteer Involvement Online Tool Walkthrough

The workshop will demonstrate the online self-assessment tool available to Volunteer Involving Organisations to create an action plan to implement the National Standards and to show how the standards are met.
The Centre for Volunteering
Free
scheduled

Building an Inclusive Volunteer Program

This interactive workshop will provide participants with the skills and knowledge needed to recruit, engage, and retain a diverse team of volunteers, including reviewing organisational procedures and workplace culture.
Volunteering Victoria
Free