Skip to main content
Create an account for suggestions personalised to you and your organisation
Factsheets
1 minute read

2020 Aged Care Workforce Census: Factsheet

This factsheet summarises key findings from the 2020 Aged Care Workforce Census conducted by the Australian Government. The factsheet highlights workforce and volunteering trends across aged care services and compares results with the 2016 census, including the impacts of COVID?19.

Benefits for volunteer managers

  • make informed evidence?based decisions for planning and policy in aged care volunteering
  • understand volunteering trends in aged care services.

How to apply this resource

Use this data to support strategic planning, advocacy and evaluation related to volunteering in aged care settings.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Research and Reports

The Social And Economic Sustainability Of WA’s Rural Volunteer Workforce

This report explores the crucial role volunteers play in sustaining rural communities across Western Australia (WA). It highlights the social and economic benefits volunteers bring, focusing particularly on the contributions of women and parents with young children.
1 minute read
Kirsten Holmes, Amanda Davies, Leonie Lockstone-Binney, Mary O’Halloran, Faith Ong
Youth or Student, Women +1 more
Guides

Volunteer guide

Guide for volunteers outlining why and how to volunteer, including rights and responsibilities.
1 minute read
Volunteering Victoria
General
Templates

Sexual harassment

Guide outlining sexual harassment, relevant policies and organisational legal obligations when involving volunteers.
1 minute read
Volunteering Victoria
General
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

2026 National Volunteering Conference

Under the theme Innovation and Impact: Reimagining Volunteering, the conference will bring us together to address high-priority issues and explore bold, practical solutions that support the National Strategy for Volunteering.
Volunteering SA&NT
A$227.27
scheduled

Employment Pathway: Volunteering as a Pathway to Employment

This webinar explores how volunteering can support pathways into paid employment. Learn how to build employable skills through volunteering, articulate transferable experience, and create pathways that help volunteers transition into the workforce.
The Centre for Volunteering
Free
scheduled

Focus Group: Far West Volunteering in Emergencies

This focus group invites participants to share experiences of volunteering in emergency services across the Far West. Insights will inform future policy, support and best practice to strengthen volunteering in rural and regional emergency response.
The Centre for Volunteering
Free