Skip to main content
Create an account for suggestions personalised to you and your organisation
Policies & Procedures
1 minute read

Writing policies and procedures

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

The guide outlines the role of policies and procedures in governance, risk management and consistency, and describes common policy areas organisations may need to address.

Benefits for volunteer managers

  • understand the importance of policies and procedures
  • review and maintain goverance documents.

How to apply this resource

Use this guide when developing, reviewing or updating organisational policies and procedures.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Templates

Innovative student engagement: a perspective

Resource exploring how organisations can effectively engage students in volunteering through evidence based criteria and approaches.
1 minute read
Volunteering Queensland
Youth or Student
Factsheets

Complaints Handling Factsheet

This Australian Charities and Not for Profits Commission (ACNC) fact sheet, model policy and procedure aims to help small charities with their complaints handling processes.
1 minute read
Australian Charities and Not-for-profits Commission
General
Articles & Reports

International Youth Volunteering Resources

This collection of resources by the International Association for Volunteer Effort (IAVE) explores the role of youth volunteering in social change and personal development.
1 minute read
International Association for Volunteer Effort
Youth or Student, General
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Volunteer Management 101 

This interactive workshop provides participants with a sound understanding of best practice volunteer management. Participants will be taken through each stage of the volunteer’s involvement, based on the ‘life cycle’ model of volunteer management.
Volunteering Victoria
Free
scheduled

Building an Inclusive Volunteer Program

This interactive workshop will provide participants with the skills and knowledge needed to recruit, engage, and retain a diverse team of volunteers, including reviewing organisational procedures and workplace culture.
Volunteering Victoria
Free
scheduled

Masterclass: Diversity, Inclusive Language, and Unconscious Bias

Understand the needs of diverse volunteers, create welcoming and inclusive experiences, and address unconscious bias.
The Centre for Volunteering
Check Listing for Details