Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Policies & Procedures
1 minute read

Writing policies and procedures

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

The guide outlines the role of policies and procedures in governance, risk management and consistency, and describes common policy areas organisations may need to address.

Benefits for volunteer managers

  • understand the importance of policies and procedures
  • review and maintain goverance documents.

How to apply this resource

Use this guide when developing, reviewing or updating organisational policies and procedures.

Downloads and sources

Visit source (opens in new tab)

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.
hello@volunteeringaustralia.org 02 6189 4921
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Guide to performance appraisal

Guide with practical information and templates to support performance appraisal for volunteers and staff.
1 minute read
Volunteering ACT
General
Resources

Welcoming and Safe Volunteer Spaces

These guides and videos promote creating a judgment-free space for volunteers, emphasising inclusion for diverse groups and those facing challenges.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
scheduled

3Rs: Recruitment, Retention & Recognition

Participants will use the National Standards for Volunteer Involvement to develop or improve an existing volunteer program so that they can successfully recruit, retain and recognise the important contribution volunteers make.
Volunteering Victoria
–
Free
scheduled

Defamation and Not-for-profits - Oct 2026

Delivered by MinterEllison and Justice Connect, this practical webinar for not-for-profits covers defamation law, key defences, social media, complaints, media enquiries, and managing communication risks.
Justice Connect's Not-for-profit Law Training
–
A$49.00
scheduled

The Tuff Stuff: Volunteer Performance Counselling 

While managing volunteers is generally rewarding, there are times when performance issues need to be addressed. Performance counselling may be necessary to clarify concerns, support improvement and maintain a positive volunteering environment.
Volunteering Victoria
–
Free