Skip to main content
Create an account for suggestions personalised to you and your organisation
Policies & Procedures
1 minute read

Writing policies and procedures

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

The guide outlines the role of policies and procedures in governance, risk management and consistency, and describes common policy areas organisations may need to address.

Benefits for volunteer managers

  • understand the importance of policies and procedures
  • review and maintain goverance documents.

How to apply this resource

Use this guide when developing, reviewing or updating organisational policies and procedures.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Measuring the impact of volunteering

Guide outlining how organisations can measure and demonstrate the impact of volunteer contributions.
1 minute read
Volunteer Scotland
General
Guides

Reference checks

Guide outlining how to conduct reference checks as part of volunteer selection and screening processes.
1 minute read
Volunteer Ireland
General
Guides

Protecting privacy for volunteers

Guide outlining key principles and considerations for protecting volunteers’ personal information.
1 minute read
Volunteering Victoria
General
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
scheduled

Let's Talk Youth Safe Volunteering

Join Volunteering Tasmania and the Office of the Independent Regulator for a free online session on the National Standards for Volunteer Involvement and the Child and Youth Safe Standards.
Volunteering Tasmania
Free
scheduled

Privacy Laws for Not-for-profits: Protecting Personal Information - Aug 2026

Stay up to date on privacy laws for not-for-profits in this practical webinar. Learn key obligations, recent reforms, data breach trends and OAIC priorities, plus how to manage personal information and respond to breaches.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Bridge to Volunteering - An introduction to volunteering

Learn about volunteering including the benefits of volunteering, rights and responsibilities, and how to get involved in your community.
The Centre for Volunteering
Free