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Policies & Procedures
1 minute read

Writing policies and procedures

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

The guide outlines the role of policies and procedures in governance, risk management and consistency, and describes common policy areas organisations may need to address.

Benefits for volunteer managers

  • understand the importance of policies and procedures
  • review and maintain goverance documents.

How to apply this resource

Use this guide when developing, reviewing or updating organisational policies and procedures.

Downloads and sources

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.

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