Skip to main content
Create an account for suggestions personalised to you and your organisation
Guides
1 minute read

Volunteer role descriptions

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides practical advice on creating volunteer role descriptions. It outlines key elements such as responsibilities, expectations, required skills and support, helping ensure clarity for both organisations and volunteers.

The resource supports organisations to design roles that are safe, well structured and aligned with organisational goals, contributing to effective volunteer engagement.

Benefits for volunteer managers

  • define volunteer roles, responsibilities and expectations
  • understand key considerations to include in a volunteer position description
  • improve volunteer retention and recruitment and engagement processes.

How to apply this resource

This guide is most useful when creating or reviewing volunteer role descriptions, improving recruitment practices, or ensuring roles are clearly defined and aligned with organisational needs.

Downloads and sources

More about the author

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Templates

Volunteers and tax

Information explaining how tax law applies to volunteer involvement, reimbursements and benefits.
1 minute read
Volunteering Australia
General
Information

Background checks

This resource offers detailed guidance on various screening checks, including Working with Children Checks, Police Checks, NDIS Worker Screening Checks, and other types of checks. It also provides information on child safety laws.
1 minute read
Not-For-Profit Law
General
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

International Day of People with Disability - and Volunteering

A session on the NSW Disability Inclusion Volunteering Guidelines, exploring how organisations can support and include volunteers with disability in their programs.
The Centre for Volunteering
–
Free
scheduled

Governing for NFP Volunteer Board Performance

A one-day facilitated course for current and aspiring not-for-profit board members and executives who report to boards, covering legal and financial obligations, risk, accountability, stakeholder management and the board's role in strategy.
Volunteering SA&NT
–
A$968.00
scheduled

Volunteering SA&NT Roadshow Workshop Darwin

Connect with volunteer leaders, coordinators and community organisations to share challenges, solutions and good practice. Explore the National Standards, volunteer engagement tools and support from Volunteering SA & NT.
Volunteering SA&NT
–
Free