Resources
- Sourced from: The Knowledge Base (view original)
- 1 minute read
Volunteer Management Handbook
Overview
The Volunteer Management Handbook E-learning Series is a free resource designed to help new, existing and aspiring Volunteer Managers in their role.
Downloads and sources
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Complaints Handling Factsheet
This Australian Charities and Not for Profits Commission (ACNC) fact sheet, model policy and procedure aims to help small charities with their complaints handling processes.
- 1 minute read
- Australian Charities and Not-for-profits Commission
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Interviewing and Screening Volunteers
This downloadable template helps volunteer managers conduct effective interviews during the onboarding process.
- 1 minute read
- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
International Corporate Volunteering Resources
This is a collection of resources on corporate volunteering, compiled by the International Association for Volunteer Effort (IAVE). It offers insights into the current state and trends of corporate volunteering in a post-pandemic world.
- 2 minute read
- International Association for Volunteer Effort
- General

Tech
MyPass
MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Communication / engagement
Compliance
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Resource management
Event management

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GoodCompany
GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database
Recruitment
Rostering / scheduling
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Volunteer performance/recognition
Communication / engagement
Compliance
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Resource management
Social media
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SEEK Volunteer
SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
Becoming an Inclusive Volunteer Involving Organisation
Join us for free training for staff and volunteers looking to promote and develop inclusivity within their organisation.
- The Centre for Volunteering
- –
- Free
Introduction to the National Standards for Volunteer Involvement
This workshop guides participants through the National Standards for Volunteer Involvement, Australia’s best practice roadmap for volunteering professionals.
- Volunteering Victoria
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- FREE
Rethinking Volunteer Recognition and Retention
Take a second look at volunteer recruitment and retention with the Sector Development Coordinator, Tony Ward
- The Centre for Volunteering
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