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Volunteer Management Handbook

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Overview

The Volunteer Management Handbook E-learning Series is a free resource designed to help new, existing and aspiring Volunteer Managers in their role.


Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.


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Research and Reports

The Role of Volunteers in Co-Producing ‘Whole-of-Society’ Solutions

This article explores how Canada successfully resettled Syrian refugees in 2015 with the help of volunteers. It highlights the importance of co-production, which involves citizens, volunteers, and organizations working together to deliver public services.
1 minute read
Engage Journal
Culturally and Linguistically Diverse (CALD), Migrants +1 more
Weblinks

International Volunteer Manager’s Day (IVMDay)

Celebrated annually on November 5, International Volunteer Managers' Day (IVMDay) is an annual event dedicated to recognising the important work of Volunteer Engagement Professionals.
1 minute read
International Volunteer Managers Day (IVMDay)
General
Resources

Digital Marketing

This Digital Literacy series offers a number of videos and guides to help you learn common, devices, tools and methods for undertaking a range of key volunteer management activities using modern technology.
1 minute read
Digital Literacy Foundation, The Centre for Volunteering, The Knowledge Base
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment
scheduled

Focus Group: Volunteering in Health - Wollongong

This focus group invites participants to share experiences of volunteering in health settings. Your insights will help inform future support, policy and best practice to strengthen health‑related volunteering in NSW.
The Centre for Volunteering
Free
scheduled

How to Draft an MOU - May 2026

Learn how to draft an effective memorandum of understanding (MOU). This practical webinar explains when to use an MOU, whether it’s legally binding, and the key clauses to include when collaborating with other organisations.
Justice Connect's Not-for-profit Law Training
A$49.00
scheduled

Introduction to the Volunteer Involvement Cycle

Introducing the Volunteer Involvement Cycle, a new resource aligned with the National Standards for Volunteer Involvement. This session guides you through the key stages of volunteer engagement, equipping you with the knowledge and tools to run an effective, sustainable & impactful volunteer program
Volunteering Victoria
FREE