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Volunteer Management Handbook

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Overview

The Volunteer Management Handbook E-learning Series is a free resource designed to help new, existing and aspiring Volunteer Managers in their role.


Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.


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Foundations of Volunteer Management: Maintain Work Health and Safety

This unit builds WHS knowledge and skills, covering hazard identification, risk control, policies, and consultation. Aligned with HLTWHS003, it supports safe, compliant workplaces through practical safety strategies and effective communication.
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The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Factsheets

Conflicts of Interest Guide

This Australian Charities and Not for Profits Commission (ACNC) guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.
1 minute read
Australian Charities and Not-for-profits Commission
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Articles & Reports

Youth Leading Youth: A Look at Organisations Led by Young People

The report, based on the 'Youth Leading Youth' research project by Volunteering Qld, highlights the importance of culture, engagement strategies, and leadership in youth-led organisations. It offers practical recommendations for attracting, retaining, and motivating young volunteers.
1 minute read
Volunteering Queensland
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VIKTOR Lite
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VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
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Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
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INVOLVE
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INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
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Write It, Win It: Grant Writing Skills for Community Volunteers - Session 2

The second of two 90-minute engaging sessions. Learn how to match ideas with the right funders, tell a compelling story, build a clear case for support, and prepare strong, realistic budgets. Walk away from engaging and interactive online sessions feeling empowered and ready to take action.
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Drafting a Great Volunteer Agreement - April 2026

In this webinar, we’ll explain why volunteer agreements are so important, and walk you through some of the key topics your agreements should cover. You’ll come away with our top tips for drafting, as well as our sample volunteer agreement to support you to create or improve your own.
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Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
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