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Volunteer Management Handbook

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Overview

The Volunteer Management Handbook E-learning Series is a free resource designed to help new, existing and aspiring Volunteer Managers in their role.


Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.


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Research and Reports

The Social And Economic Sustainability Of WA’s Rural Volunteer Workforce

This report explores the crucial role volunteers play in sustaining rural communities across Western Australia (WA). It highlights the social and economic benefits volunteers bring, focusing particularly on the contributions of women and parents with young children.
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Kirsten Holmes, Amanda Davies, Leonie Lockstone-Binney, Mary O’Halloran, Faith Ong
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Factsheets

Conflicts of Interest Guide

This Australian Charities and Not for Profits Commission (ACNC) guide has been developed to help explain what conflicts of interest are and how they can be managed. The guide features links to other resources including policy and register templates.
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Australian Charities and Not-for-profits Commission
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Recruiting Volunteers

These webinar, e-learning and guides offer best practices for recruiting volunteers, including recruitment selection, reference checks and interviews.
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Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
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VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
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Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
INVOLVE
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INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
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SA State Volunteer Managers' Network Meeting

The SA State Volunteer Managers' Network meetings are for anyone who manages, coordinates, or leads volunteers, whether in a paid or voluntary role. This meeting will be held online and will offer a valuable chance to share experience and discuss relevant topics.
Volunteering SA&NT
Free
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2026 National Volunteering Conference

Under the theme Innovation and Impact: Reimagining Volunteering, the conference will bring us together to address high-priority issues and explore bold, practical solutions that support the National Strategy for Volunteering.
Volunteering SA&NT
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Exiting and Transitioning Volunteers 'It's not always as simple as it seems'

This workshop will explore the different reasons and circumstances that may lead to a volunteer transitioning out of their role. Work through different scenarios to build your understanding of this space and leave with practical tools, resources and a plan for managing this moving forwards.
Volunteering SA&NT
Free