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Volunteer Management Handbook

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Overview

The Volunteer Management Handbook E-learning Series is a free resource designed to help new, existing and aspiring Volunteer Managers in their role.


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More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.


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Weblinks

National Volunteering Guide

The National Volunteering Guide is an invaluable resource for organisations managing volunteers. It covers the entire volunteer lifecycle, from recruitment and induction to performance management and the conclusion of volunteer roles.
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Not-For-Profit Law
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Foundations of Volunteer Management: Work Legally and Ethically

This unit explores Australia’s legal system and ethical frameworks, equipping you to apply laws, manage ethical dilemmas, and uphold integrity at work. Aligned with CHCLEG001, it builds practical skills for legal compliance and ethical decision-making.
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The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
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Guide to Onboarding

A comprehensive guide to onboarding volunteers, covering planning, policies and procedures, induction, training and evaluation. This guide provides information, checklists and templates relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
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Rosterfy
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Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
MyPass
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MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
FreddyMatch
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FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
scheduled

Introduction to the Volunteer Involvement Cycle

Introducing the Volunteer Involvement Cycle, a new resource aligned with the National Standards for Volunteer Involvement. This session guides you through the key stages of volunteer engagement, equipping you with the knowledge and tools to run an effective, sustainable & impactful volunteer program
Volunteering Victoria
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Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
Volunteering Victoria
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Exiting and Transitioning Volunteers 'It's not always as simple as it seems'

This workshop will explore the different reasons and circumstances that may lead to a volunteer transitioning out of their role. Work through different scenarios to build your understanding of this space and leave with practical tools, resources and a plan for managing this moving forwards.
Volunteering SA&NT
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