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Volunteer Leader Guide

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Overview

The Volunteer Management Handbook E-learning Series is a free resource designed to help new, existing and aspiring Volunteer Managers in their role.

Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

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Tools or Toolkits

Volunteer Value and Cost Calculators

The Volunteer Value and Cost Calculators estimate the financial cost of hiring paid staff to replace volunteer work. Simply enter the number of volunteer hours by age group, and the calculator provides a dollar value based on average local wages and employer costs.
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The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
General
Information

The principles of volunteering

An overview of the key principles of volunteering and how they inform effective volunteer involvement within organisations.
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Volunteering Victoria
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Policies & Procedures

Member protection policy

Template policy to help sporting organisations protect members and volunteers and respond to inappropriate behaviour or complaints.
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Volunteering WA
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Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
FreddyMatch
Tech

FreddyMatch

FreddyMatch is a web-based platform that facilitates and optimises the process of volunteering. We help match organisations and volunteers based on their unique interests, skill sets, location and availability using the “FreddyMatch” algorithm.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
scheduled

AI for Volunteer Managers: Work Smarter, Save Time, Support More Volunteers

Celebrate International Volunteer Managers Day with this practical AI workshop led by Aidan Morgan, Chief Engineering Officer at Bankwest. Learn how AI can support volunteer recruitment, communications and planning while using it responsibly.
VolunteeringWA
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Free
scheduled

International Day of People with Disability - and Volunteering

A session on the NSW Disability Inclusion Volunteering Guidelines, exploring how organisations can support and include volunteers with disability in their programs.
The Centre for Volunteering
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Free
scheduled

Responding to Social Isolation and Loneliness webinar

Responding to Social Isolation and Loneliness is a practical 3.5-hour webinar for volunteers and frontline professionals. Learn to recognise and respond to isolation and loneliness, build connection, and support wellbeing.
Volunteering Queensland
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Free