Resources
- Sourced from: The Knowledge Base (view original)
- 1 minute read
Volunteer Management Handbook
Overview
The Volunteer Management Handbook E-learning Series is a free resource designed to help new, existing and aspiring Volunteer Managers in their role.
Downloads and sources
View original resource
Contribute to the Gateway
Was this resource useful?
More like this
Engaging with Aboriginal and Torres Strait Islander Peoples
This article, links and guides assist volunteer organisations in building respectful partnerships with Aboriginal and Torres Strait Islander communities including resources on cultural awareness and engagement.
- 1 minute read
- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, Australian Institute of Aboriginal Studies, Reconciliation Australia
Complaints Handling Factsheet
This Australian Charities and Not for Profits Commission (ACNC) fact sheet, model policy and procedure aims to help small charities with their complaints handling processes.
- 1 minute read
- Australian Charities and Not-for-profits Commission
- General
Navigating Background Checks
This guide and weblinks explain Working with Children Checks (WWCC) and Working with Vulnerable People Checks (WWVP) required for volunteers in Australia including jurisdictional variations and resources.
- 1 minute read
- The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA

Tech
Be Collective
A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database
Recruitment
Rostering / scheduling
Onboarding / training
Volunteer performance/recognition
Communication / engagement
Task management
Compliance
Reporting
Resource management
Social media
Event management
Donations

Tech
SEEK Volunteer
SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment

Tech
Emergency Support Volunteering website
The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database
Recruitment
Reporting
National Standards Deep Dive: Standard 8
Take a deep dive into Standard 8 of the National Standards for Volunteer Involvement
- The Centre for Volunteering
- –
- Free
Building an Inclusive Volunteer Program
This interactive workshop will provide participants with the skills and knowledge needed to recruit, engage, and retain a diverse team of volunteers, including reviewing organisational procedures and workplace culture.
- Volunteering Victoria
- –
- FREE
Rethinking Volunteer Recognition and Retention
Take a second look at volunteer recruitment and retention with the Sector Development Coordinator, Tony Ward
- The Centre for Volunteering
- –
- Free