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Volunteer Management Handbook

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Overview

The Volunteer Management Handbook E-learning Series is a free resource designed to help new, existing and aspiring Volunteer Managers in their role.


Downloads and sources

More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.


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Using Plain Language to Improve Accessibility

This information, guide and weblinks explains plain language principles for clear and inclusive communication. It includes tips for using everyday words, structuring sentences, and providing definitions.
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The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
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Volunteer Rights and Responsibilities - Plain Language

Outlining volunteer rights and responsibilities ensures a smooth experience for all. Use this plain-language template from the national VMA project and SCOPE Australia to guide your own document.
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The Knowledge Base, National Volunteer Management Activity Project
Volunteer Resources

Financial and other reporting resources

Registered charities have obligations to the Australian Charities and Not for Profits Commission (ACNC) including reporting financial and other information and keeping records. This range of useful resources to help you understand the ACNC's reporting obligations and what is required for a charity.
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Australian Charities and Not-for-profits Commission
General
Be Collective
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Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
Emergency Support Volunteering website
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Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
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Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
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Values Based Leadership

Values should be more than just words on a wall. Well-developed and defined organisational values can shape culture, guide action, and become one of your strongest tools for attracting volunteers. In this session, explore how values-driven leadership can help you create a more purposeful volunteer
Volunteering Victoria
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Introduction to the Volunteer Involvement Cycle

Introducing the Volunteer Involvement Cycle, a new resource aligned with the National Standards for Volunteer Involvement. This session guides you through the key stages of volunteer engagement, equipping you with the knowledge and tools to run an effective, sustainable & impactful volunteer program
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Disability Inclusion Training - Foundations first steps

This training is designed to give employees and volunteers the knowledge and confidence to incorporate inclusive practices both personally and professionally. This training is for those that minimal prior knowledge or considerable experience in the sector.
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