Sample position descriptions for managing spontaneous volunteers

This resource provides two sample position descriptions to support organisations involved in managing spontaneous volunteers during emergencies. Together, they outline clear leadership, coordination and supervision roles required to effectively manage spontaneous volunteer activity.

The resource includes position descriptions for an Organisation Spontaneous Volunteer Manager and for a Team Leader – Spontaneous Volunteer. It is designed for Volunteering Involving Organisations involved in emergency response and recovery, and supports clear role definition and accountability.

Benefits for volunteer managers

• clarifies leadership and supervision roles for managing spontaneous volunteers.
• supports consistent and role appropriate recruitment processes.
• helps organisations define responsibilities across different levels of oversight.
• supports effective coordination during emergency response and recovery.

How to apply this resource

This resource is most useful when planning for emergency volunteering, recruiting people into spontaneous volunteer leadership roles, or reviewing role clarity within emergency and disaster volunteer management structures.